Using Advanced Features; Account Codes; Attendant Call Hold - Remote Retrieve - Mitel 5020 User Manual

USING ADVANCED FEATURES

Account Codes

To use Forced Account Codes:
1. Lift the handset.
2. Dial the Account Code digits.
3. Press #.
To enter an Account Code during a call:
1. Press SUPERKEY.
2. Press the Yes softkey.
3. Dial the Account Code digits.
4. Press the Save softkey.
5. Do one of the following:
For a verified account code, press the Yes softkey.
For a non-verified account code, press the No softkey.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:
1. Lift the handset.
2. Dial *23.
3. Dial the digits announced by the attendant.
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