About Your Phone - Mitel 5020 User Manual

ABOUT YOUR PHONE

The M N
ITEL ETWORKS
( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL,
SPEAKER, MICROPHONE,
indicators. The personal key on the bottom right is always your Prime Line;
the remaining personal keys can be programmed as:
Feature keys (for example, Swap). You can program feature keys from
your phone or using the Desktop Tool. Your administrator can also
program feature keys.
Speed Call keys. You can program speed call keys from your phone, or
using the Desktop Tool.
Line Appearances. Only the administrator can program line appearances.
Note: For more information on the Desktop Tool, talk to your system
administrator.
Your phone also features display-assisted selection of features, on-hook
dialing, and a large Message Indicator.
Note: When using the SuperKey, press Cancel to back up one menu level.
IMPORTANT NOTE FOR HEADSET USERS:
Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-
NA/9132-800-501-NA) must be installed in the dedicated headset jack (the
jack nearest the front of the phone). Installation will disable your handset
microphone. Disconnecting the headset at the jack or at the quick-
disconnect plug restores handset operation.
Phone status indicators
When line is
Idle
Busy
Ringing
On hold at your phone
On hold at another phone Flashing slow on/fast off
5020IP Phone has ten fixed-function keys
, ) and 14 personal keys with built-in status
the indicator is
Off
On
Flashing slowly
Flashing rapidly
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