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Summary of Contents for Mitel 5005
- Page 1 USER GUIDE...
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Page 3: Table Of Contents
Table of Contents 5005 IP PHONE ... 1 Mitel Networks™ 5005 IP User Guide ... 1 Notice...1 Disclaimer ...1 About The 5005 IP Phone ... 2 About Your Set ...2 Related Topics ... 2 Important Safety Instructions And Precautions ...3 Supplying Power To The Phone...3... - Page 4 Table of Contents Calls For ... 20 Call Park... 20 Call Pickup ... 20 Cancel Message Waiting ... 21 Do Not Disturb... 21 Direct Station Selection/Busy Lamp Field (DSS/BLF) ... 21 Extension Group... 22 Extension Paging ... 22 Group Listen... 22 Hold Variations ...
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Page 5: 5005 Ip Phone
Mitel Networks Corporation (Mitel). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. -
Page 6: About The 5005 Ip Phone
About The 5005 IP Phone About Your Set The Mitel Networks 5005 IP Phone is a fully-featured, digital telephone that connects directly to a 10/100BaseT Ethernet network. The Mitel Networks 5005 IP phone is supported by the Mitel Networks 3100 Integrated Communications Platform (ICP) Release 3.0 and later software. -
Page 7: Important Safety Instructions And Precautions
• A Mitel Networks 3100 Integrated Communications Platform (ICP). • A Mitel-supplied DC power adapter (part numbers 50002070 [North America], 50002080 [UK], and 50002090 [Europe]). • A power source meeting the requirements of IEEE 802.3af for Power Over LAN, as well as CAN/CSA C22.2 No. -
Page 8: Initializing And Registering The Phone
All IP sets are required to complete PIN registration. This registration results in a MAC address being assigned in the MAC Address Assignment form. The 5005 IP phone will register with the 3100 ICP automatically. -
Page 9: Adjusting Volume Levels
Adjusting Volume Levels Ringer Control To adjust the Ringer Volume while the set is ringing: • Press to increase the volume. • Press to decrease the volume. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: •... -
Page 10: Programming The Function Keys
User Guide Programming The Function Keys Programming the function keys on your 5005 IP phone is done either directly on your phone using the PROGRAM key or using the Desktop Tool to access the 3100 ICP on your network with your computer. -
Page 11: Desktop Stand
User Guide Desktop Stand To tilt the 5005 IP phone towards you, it can be mounted on a stand as illustrated below. - 7 -... -
Page 12: Mounting The Phone On The Wall
Mounting On The Wall Using A Bracket (North America) The 5005 IP phone can be mounted directly on a wall using a standard telephone wall mount bracket available from your telephone equipment dealer. -
Page 13: Mounting On The Wall Using The Desktop Stand
Mounting On The Wall Using The Desktop Stand The 5005 IP phone can also be mounted on a wall using the desktop stand. To mount the phone in this fashion, attach the stand to the base of the phone in an inverted position and then place the stand on the wall mounting bracket as illustrated. - Page 14 User Guide Related Topics Standard Usage • Making & Answering Calls • Program (& Advisory Messages) • Hold • Cancel • Redial • Message • Transfer/Conference Keys Programmed By User • Account Code • Answer External Call • Answer Next Call •...
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Page 15: Making And Answering Calls
Making And Answering Calls To make a call using the handset: • Lift the handset. • Dial the number. Note: To use a line other than the primary one assigned to the set, press one of the Line keys before you dial the number. To make a call using a Speed Call key: •... - Page 16 User Guide To clear a programmed feature from under a key: 1. Press the PROGRAM key. 2. Press the programmable key that is to be deleted. 3. Dial the code for delete (603) 4. Press the PROGRAM key to signify the end of programming.
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Page 17: Hold
Note: It is not possible to answer a call while programming a key. It is only possible to program a key when in a free state or off hook (state dial tone). Pressing the Program Key in other states will result in an error beep. The 5005 IP Phone will appear busy when programming a key. Hold To place a call on Hold: •... - Page 18 User Guide Call Forward All This feature allows you to forward all your calls to another extension or an extension group without ringing at your extension first. If you always forward your calls to the same extension or extension group, you can program a CALL FORWARD ALL key with this number. Alternatively, you can program the CALL FORWARD ALL key without specifying a destination number, which means that you must dial an extension or extension group number each time you want to forward your calls.
- Page 19 You can assign either one of these Call Forwarding features to a programmable key but not both to the same key. Note: When you program this feature through the Desktop Tool, there are two stages. The first is to program the number of the extension that calls will be forwarded to by selecting "Configure/Activate Call Forwarding"...
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Page 20: Call Me Back
User Guide Call Me Back CALL ME BACK allows you to request a call back after reaching a busy extension or busy external line. The system monitors the extension or line and calls you when it’s free. To request a callback when you reach a busy or unanswered telephone: 1. -
Page 21: Message
If the message indicator is flashing slowly while the phone is not ringing, this indicates that you have a message or voicemail. Note: For voicemail to work properly with the 5005 IP phone, Call Forwarding must be activated on the set. Refer to ICP technical documentation for further information. -
Page 22: Transferring And Conferencing
User Guide Transferring And Conferencing Transfer To Transfer an active call: • While in conversation with an established call, press TRANS/CONF. • Dial the number of the third party. • Do one of the following: - To complete the Transfer, hang up. - To announce the Transfer, wait for an answer, consult, and hang up. -
Page 23: Advisory Messages
Advisory Messages You can program your extension to display a message at a calling extension; the message remains on the calling extension’s LCD for the duration of ringing and is cleared when the caller hangs up or you answer the call. Msg. -
Page 24: Calls For
User Guide To answer internal and external calls in the order that they are presented at your extension: • Press the flashing ANSWER NEXT CALL key. The ANSWER NEXT CALL key continues to flash until all incoming calls have been answered. Auto-Answer AUTO-ANSWER lets you answer calls without lifting the handset. -
Page 25: Cancel Message Waiting
To answer a call that is ringing at another station in your pick-up group: 1. Lift the handset. 2. Press the programmable key assigned to the CALL PICK-UP feature. Cancel Message Waiting If you have left a message waiting indication at another user’s extension and wish to cancel it, you can do so via the pre-programmed CANCEL MESSAGE key. -
Page 26: Extension Group
User Guide To pick up a call to a pre-programmed extension: 1. When the DSS/BLF key is flashing with ringing cadence, lift the handset. 2. Press the programmable key assigned to the DSS/BLF feature. To retrieve a call that has been held by a pre-programmed extension: 1. -
Page 27: Hold Variations
To activate your extension’s speaker during a call: 1. Press the GROUP LISTEN key. The GROUP LISTEN key lights solid when the loudspeaker is enabled and the following message is displayed: "GROUP LISTEN". To de-activate your extension’s speaker: 1. Press the GROUP LISTEN key again. The GROUP LISTEN key extinguishes and the display screen returns to normal. -
Page 28: Last Call Duration Display
User Guide Last Call Duration Display This feature enables the duration of the last external call that was made from your extension to be displayed on your set’s display screen. The duration of the current call is dynamically displayed during the call. -
Page 29: Night Service
To unlock your extension: 1. While your extension is idle, press the programmable key assigned to the PIN CODE feature. 2. Dial your PIN code. If programmed, your PIN CODE key extinguishes. 3. Replace your handset. To make an external call from another user’s locked extension: 1. -
Page 30: Re-Establish
User Guide Re-establish If an external call you have transferred to another extension user is unanswered, the call returns to your extension. This feature allows you to re-attempt the transfer. When the returned call rings at your extension, the associated key flashes with rapid cadence and a message similar to the following is displayed: "EXTN xxxx REVERTED". -
Page 31: Swap
To use a stored Speed Call number during a call: 1. Make a call as per the usual procedure for making and answering calls. 2. When you need to enter the pre-programmed number you have already stored, press the key programmed for the Speed Call number you wish to be transmitted. -
Page 32: Index
User Guide Index 10/100BaseT Ethernet ... 2 Account Code ... 18 Adjusting ... 5 Display Contrast ... 5 Handset Receiver Volume... 5 Ringer Volume ... 5 Volume Levels ... 5 Advisory Messages ... 19 Answer External Call ... 19 Answer Next Call ... 19 Auto-Answer ... - Page 33 Last Call Duration Display ...24 Locking/Unlocking The Phone ...24 Message ...17 Message Waiting...21 Mitel Networks 3100 Integrated Communications Platform ...2, 3, 4, 9 Mitel Networks 3300 Integrated Communications Platform ...2 Mitel Networks Corporation...1 Mounting ...8 On The Wall Using Screws ...8 On The Wall Using The Desktop Stand ...8...
- Page 34 User Guide Safety ... 3 Speed Call ... 11, 26 Swap ... 27 System Administrator ...4, 6, 13, 15, 18, 20, 24, 25, 27 Telephone Status Indicators... 4 TRANS/CONF ... 9, 18 Transfer ... 18 announce ... 18 cancel ... 18 complete ...