HP Compaq Elite 8300 All-in-One Maintenance & Service Manual page 129

Table 8-6 Solving audio problems (continued)
Sound does not come out of the speaker or headphones.
Cause
Digital CD audio is not enabled.
Headphones or devices connected to the line-out connector
mute the internal speaker.
Computer is in standby mode.
Internal speaker is disabled in Computer Setup.
The application is set to use a different audio device than
speakers.
Some applications can select which audio output device is
used.
The operating system controls may be set to use a different
audio device as the default output device than what is
expected.
Sound from headphones is not clear or muffled.
Cause
Headphones are plugged into the rear audio output
connector. The rear audio output connector is for powered
audio devices and is not designed for headphone use.
Computer appears to be locked up while recording audio.
Cause
The hard disk may be full.
Line-in jack is not functioning properly.
Cause
Jack has been reconfigured in the audio driver or application
software.
Solution
Enable digital CD audio. In the Device Manager, right-click
on the CD/DVD device and select Properties. Make sure
Enable digital CD audio for this CD-ROM device is
checked.
Turn on and use headphones or external speakers, if
connected, or disconnect headphones or external speakers.
Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Enable the internal speaker in Computer Setup. Select
Advanced > Device Options > Internal Speaker.
Some graphics cards support audio over the DisplayPort
connection, so multiple audio devices may be listed in
Device Manager. Make sure the correct device is being
used.
Make sure the application has selected the correct audio
device.
Set the operating system to use the correct audio device.
Solution
Plug the headphones into the headphone connector on the
front of the computer.
Solution
Before recording, make sure there is enough free space on
the hard disk. You can also try recording the audio file in a
compressed format.
Solution
In the audio driver or application software, reconfigure the
jack or set the jack to its default value.
Solving audio problems 121