Table of Contents
Advertisement
Appendix B: Troubleshooting
Name Resolution Problems in Windows (SMB)
Find Computer
Flush Name Cache
Workgroup
Use WINS or
LMHOST
84
If you cannot find your StorPoint NAS on your Windows (SMB) network, the
reason might be a name resolution problem.
When you have installed StorPoint NAS, it takes a while before it shows up in
the browser list in Network Neighborhood. You can either just wait for the
browser list to be updated, or you can accelerate the process using the Find
Computer function available in Windows 95/98/2000 and NT. Alternatively,
you can perform a manual mapping, e.g. use the command
\\AXISnnnnnn\Volumes
Use the command
NBTSTAT -R
Note that StorPoint NAS cannot be a master browser server in a workgroup. It is
not possible to place a StorPoint NAS or a group of StorPoint NAS servers in a
single workgroup without Windows machines running file and/or print sharing.
If you are using NBT and try to access your StorPoint NAS over a router, e.g.
StorPoint NAS is located on a segment remote from your computer, you must
use WINS or LMHOST. The recommended method is WINS. Provided that
you have set the WINS parameters correctly, you should be able to access
StorPoint NAS over routers. If this fails, check the following:
1. Make sure your StorPoint NAS has been registered in your WINS database
located on the Windows NT server. If your StorPoint NAS is registered and
you still cannot see or access it over the Network Neighborhood, you
probably have other name resolution problems on your network.
2. Ping the unit via its IP address to make sure that you have TCP/IP connectivity.
3. Ping the unit using the SMB server name (NetBIOS) to check that the name
resolution works.
4. If you are using WINS, try a "static mapping" where you connect the IP address
of your StorPoint NAS to its NetBIOS name. Note that if you used DHCP,
you should add a reservation where you connect the MAC address of StorPoint
NAS to a reserved IP address. It is often recommended that you use these types
of settings for server equipment. Refer to your Windows NT server manuals
for more information on this.
.
to flush your machine's name cache.
AXIS StorPoint NAS 100 User's Manual
NET USE X:
Advertisement
Table of Contents
