Errors When Accessing Storpoint Nas Or A Hard Disk - Axis NAS 100 User Manual

Errors when Accessing StorPoint NAS or a Hard Disk

LED Indicators
SCSI Chain
IDE Connector
IP Address
SMB Protocol
WINS Database
NDS Installation
AXIS StorPoint NAS 100 User's Manual
If you get error messages when trying to access your StorPoint NAS or a hard
disk:
Consult the error table in section "Error Conditions " on page 77 to see if the
front panel indicators can help you identify the problem.
Check the SCSI chain and ensure that all the drives are switched on and that
only the last unit is terminated. Consult the drive documentation for settings.
Ensure that all the drives are switched on. Check that no device has been
configured as Slave with no Master.
If using TCP/IP, make sure that you have assigned a unique and valid IP address
to your StorPoint NAS. If you have changed the IP address, try restarting the
unit. To verify that the connection is functioning, ping your StorPoint NAS as
follows:
ping <IP address>
The host will return '
Reply from <IP address> ...
message. This indicates that the address has been set and the communication is
established.
In the Microsoft & IBM networking environments, verify that the SMB
protocol is enabled.
If using WINS, check that StorPoint NAS is registered in the WINS database. If
it is, there is probably a problem with the name resolution on your network.
If you have changed any of the following parameters after installing StorPoint
NAS in the NDS tree, you might need to repeat the installation in order to
connect to StorPoint NAS:
• IP address
• Internal Net Address
• IPX Enable
• PureIP Enable
Appendix B: Troubleshooting
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