Troubleshooting - Doro 525 Manual

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment, extension cords and other telephones
that may be connected. If the problem is resolved, the fault is with the other
equipment.
Test the equipment on a known working line. If the product works then the
fault is with the line. Please inform your local telephone company.
No Number Shown in Display when Ringing
- In order for this feature to function, you must subscribe to the Caller
Identification service from your network provider.
- If - - - - shows in the display, the call may be an international call (no data
received), or from a private or blocked number.
- It may not be possible to receive CID information if the phone operates in a
PBX system.
Warning Signal while Talking/Cannot Connect
- The batteries may be running low (recharge the handset).
Telephone does not work
- Check that charge contacts in handset and base unit are clean.
- Check the adapter, is it correctly connected to the base unit and to the mains
power?
- Check that the telephone cord has been correctly connected to the base unit
and to the line socket.
- Check the charge status of the handset batteries.
- Try connecting another telephone, known to be in working order, to the line
socket. If that phone works, then it is likely that the equipment is faulty.
Proof of purchase such as the receipt or a copy of the invoice will be required
for service or assistance if the above does not resolve the problem.
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Troubleshooting
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