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Appendix A Technical Support; Online Technical Support; Preparing To Call Technical Support - HP Wireless Barcode Scanner User Manual

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Technical Support

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community
forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to

Preparing to Call Technical Support

If you can not solve a problem, you may need to call technical support. Have the following information
available when you call:
If the product is connected to an HP POS computer, provide the serial number of the POS
Purchase date on invoice
The spares part number located on the product
Condition under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using

Appendix A Technical Support

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