Help - BT REVEAL User Manual

Help

Phone does not work
• Have you installed the batteries correctly? See page 82.
• Check that the mains power is correctly connected. Only use power
cords supplied.
No dial tone
•
Is the telephone cord of the base plugged into the phone socket?
•
Check that the mains power is correctly connected.
•
Only use the telephone and power supply cord supplied with the phone.
Cannot dial out or receive calls
•
Check that the mains power is correctly connected.
•
The batteries may need recharging.
•
Has there been a power cut? If so, place the handset back on the base for 10
seconds and try again. If it still does not work disconnect the batteries and
mains power for 10 minutes, then reconnect and try again.
You have a dial tone, but the phone will not dial out
•
You may need to change the dial mode from tone to pulse, see page 31.
•
If you are connected to a switchboard, check whether you need to dial an
access code.
Handset does not ring
•
The ringer volume may be switched off, see page 28.
•
Check that the mains power is correctly connected.
•
Make sure the handset is registered to the base, see page 72.
If you experience any problems, please call the Helpline on 0870 605 8047
or email bt.helpdesk@suncorptech.com
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