Phonak SmartLink+ User Manual
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Phonak SmartLink+ User Manual

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Summary of Contents for Phonak SmartLink+

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Contents Welcome Internet resources SmartLink+ and accessories User interface SmartLink+ key figures Getting started Charging SmartLink+ Switching ON SmartLink+ Automatic program selection Microphone opening Attaching the lavalier Practical SmartLink+ use cases Worn by your partner Placed on the table Reporter style Connecting to a TV Connecting to a GPS in the car Remote controlling hearing instruments...
  • Page 3 Special functions Keypad lock Using an external microphone Changing the FM channel Scanning into another FM channel Bluetooth What is Bluetooth? What Bluetooth devices can be used? Compatibility Bluetooth operating range Using a Bluetooth device Pairing SmartLink+ with your mobile phone Activating SmartLink+ for mobile phone use Answering a call Making a call...
  • Page 4 Contents Trouble shooting FM receivers Important notices Declaration of conformity Service and warranty Phonak distributors worldwide...

  • Page 5: Welcome

    Phonak’s successful Dynamic FM technology. By using this high-performance SmartLink+ device with the appropriate Phonak wireless receiver, you will be better able to understand speech in a range of situations. SmartLink+ has been developed for those who want nothing less...

  • Page 6: Internet Resources

    Internet resources J www.phonak.com/fm The direct link to Phonak online FM collection. Here you will find all relevant information on all our FM products, interesting background information, inspiring user testimonials and various useful downloads. J www.FMeLibrary.com An extensive and searchable collection of FM articles and reports from publications around the world.

  • Page 7: Smartlink+ And Accessories

    SmartLink+ and accessories a SmartLink+ b SmartLink+ home and travel case c Soft case d Adapter for external connections e Lavalier cord with integrated antenna f Audio cable g Charging unit All accessories can be ordered separately.

  • Page 8: User Interface

    User interface...

  • Page 9: Keypad Lock

    a ON/OFF To turn SmartLink+ ON or OFF, hold down either of its three main microphone keys b Microphone functions SuperZoom (narrow-angle sound pickup with noise cancellation) Zoom (wide-angle sound pickup) Omni (360° sound pickup) c Display d Bluetooth phone keys Accept a call End a call Redial last phone number used...

  • Page 10: Smartlink+ Key Figures

    SmartLink+ key figures Operating time and charging: J Operating time when battery is fully charged: approximately 10-12 hours (depending on the features used) J Charging time for an 80% charge: approximately 1 hour J Charging time for a 100% charge: approximately 2 hours Operating range between SmartLink+ (with attached antenna) and its FM receivers:...

  • Page 11: Getting Started

    2 hours to charge fully. It will be about 80% charged within one hour. Plug the charging unit into the power socket. Attach the SmartLink+ adapter. click Plug the charging unit into the mini-USB socket Use only original Phonak charging units...

  • Page 12: Switching On Smartlink

    Getting started J The battery symbol on the SmartLink+ display flashes during charging. J The battery cannot be over-charged. J The battery symbol stops flashing when the SmartLink+ is 100% charged. J Battery consumption depends on the functions and features used (Bluetooth is especially battery-intensive). When fully charged and used normally, the SmartLink+ operates for approximately 10 –...
  • Page 13 When switching on, the display shows startup information. When the SmartLink+ is ready, the following information appears: J FM channel number J Battery status J Microphone setting Microphone setting symbols: Button SuperZoom Zoom Omni...

  • Page 14: Automatic Program Selection

    SmartLink+ and these receivers is less than 8-10 inches (20cm). You may hear a beep tone when the synchronization is completed. For customers using Phonak hearing instruments that are compatible with analog remote controls: J At start-up, SmartLink+ automatically sets digital Phonak hearing instruments with remote control compatibility to the “FM + M“...
  • Page 15 Example of the automatic hearing instrument program setting: Hearing Automatic reset FM + hearing instrument instrument to a pre-defined program microphone hearing instrument active program, e.g. program 4 SmartLink+ SmartLink+ switched ON switched OFF Please ask your hearing care professional about the actual program setting for your particular hearing instrument.

  • Page 16: Microphone Opening

    Getting started Microphone opening Do not cover the microphone openings with your fingers when SmartLink+ is in use. Attaching the lavalier J To attach the lavalier: Slide the connector gently into the slot, following a straight line. click...
  • Page 17 J To adjust the cord length: Press the large button to retract or withdraw the cord. The cord length should be adjusted so that the SmartLink+ is 8 inches (20cm) away from the wearer’s mouth. J To detach the lavalier: Press the side buttons simultaneously and gently pull the connector out of the SmartLink+.

  • Page 18: Practical Smartlink+ Use Cases

    Practical SmartLink+ use cases Worn by your partner Recommended for conversations with one other person: J Speaker in an auditorium J Traveling with another person J On walks J During sport J At home How to use SmartLink+: J Pass SmartLink+ to your conversation partner.

  • Page 19: Placed On The Table

    To ensure optimal speech quality, make sure the distance between the speaker’s mouth and SmartLink+ is 8-10 inches (20 cm). Recommended SmartLink+ settings: SuperZoom (narrow-angle sound pickup) Zoom (wide-angle sound pickup) Placed on the table Recommended use: Discussion partners J Business meetings J In restaurants J In conferences J At home...
  • Page 20 Practical SmartLink+ use cases How to use SmartLink+: J Place it on the table. If using the Zoom setting, the front of SmartLink+ (where the lavalier is attached) should point to the speaker or speakers you want to hear. If using the omni setting, the orientation of SmartLink+ makes no difference as sound is picked up from all angles.

  • Page 21: Reporter Style

    Reporter style Recommended for conversations in noisy conditions with one or more speakers close by, such as: J At parties J In shopping malls How to use SmartLink+: J Hold it in your hand. Make sure you do not cover the micro- phone opening on the left-hand side of SmartLink+.

  • Page 22: Connecting To A Tv

    Practical SmartLink+ use cases Connecting to a TV AUDIO Connect SmartLink+ to your TV or other multimedia device to MICRO enjoy crystal clear in-the-ear audio without disturbing others. In addition to TV, this function is suitable for use with: J CD players J Radio receivers J Computers and laptops with audio outputs J MP3 players...
  • Page 23 For devices without headphone output sockets: If your TV or audio device does not provide a headphone output socket, you can connect SmartLink+ to your device’s Cinch or Scart socket instead. Just ask your hearing care professional for the Phonak’s Scart or Cinch adapter.
  • Page 24 Practical SmartLink+ use cases Scart adapter Cinch adapter If there is no Cinch or Scart socket available, place SmartLink+ in front of the television or other device’s loudspeaker. Then switch ON SmartLink+ in Zoom or SuperZoom mode, before switching ON your television.

  • Page 25: Connecting To A Gps In The Car

    Connecting to a GPS in the car While a TV set provides a constant audio signal, GPS devices only send out audio information every few seconds or minutes. SmartLink+’s permanent audio input setting has been developed with exactly these products in mind. To activate the permanent audio input: J Switch ON SmartLink+...

  • Page 26: Remote Controlling Hearing Instruments

    Practical SmartLink+ use cases Remote controlling hearing instruments SmartLink+ features an analog remote control, which is com- patible with many Phonak hearing instruments. Please ask your hearing care professional whether your hearing instrument is capable of receiving control commands from the SmartLink+.
  • Page 27 * FM only: The microphone in the hearing instrument is muted. Listening is via SmartLink+ only. * FM+M: The microphone in the hearing instrument stays ON. Listening is via the SmartLink+ and the hearing instrument microphone(s). The remote control is always accessible, even if the SmartLink+ is switched OFF.
  • Page 28 4 confirmation beeps (depending on the hearing instrument setting). J Phonak recommends holding the SmartLink+ less than 8 inches (20 cm) away from the hearing instruments, in a position where its display is easily visible.
  • Page 29 Example: Hearing instrument P4 FM+M program...

  • Page 30: Choosing The Right Microphone Setting

    Choosing the right microphone setting Key symbol Recommended for Noise level Focus SuperZoom high fewer speakers Zoom medium fewer speakers Omni more speakers...
  • Page 31 Voice pickup pattern Symbol in display Focused in a narrow angle in front of the SmartLink+ Wider angle in front of the SmartLink+ 360° around the SmartLink+ The speakers should be close to the SmartLink+...

  • Page 32: Special Functions

    Special functions Keypad lock The SmartLink+ features a keypad lock, to prevent the accidental pressing of its controls. To lock the keypad: Switch ON the SmartLink+, then simultaneously press – appears in the display. To unlock the keypad: Press the same two keys again. Note: J Incoming calls can be answered while the SmartLink+ is locked: simply press the green telephone key to accept...

  • Page 33: Using An External Microphone

    Special functions Using an external microphone The SmartLink+ can be used with an external mini clip-on microphone (called MM8) or a miniaturized boom microphone (called iBoom). This can be beneficial in a variety of situations such as college lectures or presentations, or when using SmartLink+ in the car.
  • Page 34 Special functions Usage Action External microphone only. Plug in the external microphone as illustrated and switch it ON, if necessary. The SmartLink+ begins relaying speech as soon as it detects a signal. appears in the display. SmartLink+ microphone Plug in the external and external microphone microphone and press the simultaneously.

  • Page 35: Changing The Fm Channel

    Changing the FM channel Channel changing is recommended if the channel being used is experiencing interference, or if other users are using the same FM channel nearby. J Press the + and keys together. The channel indicator on the display will begin flashing. Channel indicator J Press + to move up a channel or –...

  • Page 36: Scanning Into Another Fm Channel

    Scanning into another FM channel This function enables you to listen to a speaker who is wearing another Phonak FM transmitter. This feature works similarly to the scan function in many car stereos: your FM system simply seeks out the channel being used by the other FM transmitter.
  • Page 37 J When you hear a voice, decide whether this voice is the one you are seeking. J If yes, you do not need to do anything further. If no, press + and once more to continue scanning. J To return to your own FM channel, simply switch ON your SmartLink+.

  • Page 38: Bluetooth

    Bluetooth What is Bluetooth? Bluetooth provides a way for devices such as mobile telephones, laptops and personal computers to communicate wirelessly. Your SmartLink+ supports Bluetooth so that audio can be wirelessly received from different audio devices and transmitted to your hearing instruments. For example, you can receive mobile phone calls directly to your hearing instruments or listen to music from your Bluetooth-enabled laptop.

  • Page 39: Compatibility

    J To receive mobile phone calls your mobile phone must support either the “Handsfree” or “Headset” profile. Many but not all mobile phones support these Bluetooth profiles. Look for this information in your mobile phone’s user guide. J To listen to music from your mobile phone, MP3 player or PC, you may use the “A2DP”...

  • Page 40: Using A Bluetooth Device

    Bluetooth J Environmental interference may reduce Bluetooth’s operating range. J The Bluetooth device you are connecting with may only support a more limited range than the 30 feet (10m) offered by SmartLink+. If your Bluetooth device moves out of range of your SmartLink+ and has an active audio connection, this connection will be terminated.

  • Page 41: Pairing Smartlink+ With Your Mobile Phone

    sections overleaf. (Note: some Bluetooth devices perform this connection procedure automatically after pairing is complete.) Pairing SmartLink+ with your mobile phone As mentioned previously, it is only necessary to perform the pairing procedure once. This procedure is controlled by your mobile phone.
  • Page 42 Bluetooth ± J On your mobile phone, choose to search for Bluetooth devices. J After searching your mobile phone will present a list of Bluetooth devices discovered. Select “SmartLink+” from this list. J Your mobile phone may then ask you to enter a passcode. Enter “0000”...

  • Page 43: Activating Smartlink+ For Mobile Phone Use

    Activating SmartLink+ for mobile phone use To use SmartLink+ with your mobile phone, activate the Bluetooth link between the mobile phone and the SmartLink+ as follows: J Select SmartLink+ from the mobile phone’s list of coupled devices (refer to your phone’s user guide). J If the symbol is not already showing on the SmartLink+ display,...

  • Page 44: Answering A Call

    J The Bluetooth sign in the SmartLink+ display starts flashing when a call is received. SmartLink+ automatically switches analog remote- controllable Phonak hearing instruments to the “FM + M” program to relay the ringing tone. Your hearing professional can change this setting to FM only if required.

  • Page 45: Making A Call

    SmartLink+ for voice dialing, or press to dial the last-used phone number. J The mobile phone’s voice dialing feature can also be used if available. Refer to the mobile phone’s instructions. SmartLink+ automatically switches remote-controllable Phonak hearing instruments to the “FM + M” program.

  • Page 46: Rejecting A Call

    Bluetooth J Speak into SmartLink+ when the person you are calling answers. J To end the call, press the red SmartLink+ telephone key. Your hearing instruments will automatically reset to the last program used. Rejecting a call If you prefer not to answer a call, short press the red phone key on the right of SmartLink+ until the symbol appears.

  • Page 47: Accepting A Call While Streaming Music Via Bluetooth (A2Dp)

    MP3 player to resume playing music. The successfully operation of this feature depends largely on how Bluetooth is employed by the MP3 player. Phonak cannot guarantee that the Bluetooth connection works as described for all MP3 players in all situations.

  • Page 48: Restarting Smartlink

    Restarting SmartLink+ In case of a system problem, SmartLink+ can be restarted by simultaneously pressing the three microphone keys. When these buttons are pressed, the SmartLink+ will switch itself OFF and restart automatically. In case of a system error, SmartLink+ displays the error code for ten seconds and restarts afterwards automatically.

  • Page 49: Displaying The Firmware Version

    Phonak offers an optional twin charger for SmartLink+, for use when two SmartLink+ devices need to be charged simultaneously. It is also suitable for use with any other Phonak FM transmitter that features a mini-USB charging socket. Only use original Phonak charging units for your SmartLink+!

  • Page 50: Trouble Shooting

    Trouble shooting Situation SmartLink+ does not switch ON. Radio interference. Voices are inaudible when the SmartLink+ is switched ON. Poor speech intelligibility.
  • Page 51 Most probable cause Remedy Battery exhausted. Charge the SmartLink+ (2 hours minimum). Extraneous cause: Change channel radio antenna or similar (see page 35). interfering devices nearby. a) Hearing instrument set a) Check hearing to wrong program. instrument program/ b) Receiver switched OFF. press c) Radio frequency not b) Switch ON receiver.

  • Page 52: Fm Receivers

    SmartLink+ – and in most cases two FM receivers. There are different types of FM receivers available: J Miniaturized universal Dynamic FM receivers as Phonak’s MLxi. MLxi can be used with both Phonak and many other brands of hearing instrument. J Design integrated, miniaturized Phonak Dynamic FM receivers as ML12i, ML11i, ML10i and ML9i.

  • Page 53: Important Notices

    J Do not use water or other liquids to clean the SmartLink+. J Only use original Phonak accessories. J Only use the original Phonak SmartLink+ charger. J Your SmartLink+ should only be repaired at an authorized service center.

  • Page 54: Declaration Of Conformity

    Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the local Phonak AG representative, whose address can be taken from the list of Phonak distributors worldwide. This device complies with part 15 and part 95 of the FCC rules and with RSS 210 of Industry Canada.
  • Page 55 Warning: Changes or modifications made to this equipment not expressly approved by Phonak may void the user’s authority to operate the equipment.

  • Page 56: Service And Warranty

    Service and warranty Phonak provides a manufacturer’s limited warranty for your SmartLink+. This covers all manufacturing and material defects. Problems with SmartLink+ arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty.

  • Page 58: Phonak Distributors Worldwide

    France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach- Oeffingen, EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
  • Page 59 New Zealand Phonak New Zealand Ltd., Takapuna, Auckland 9 Norway Phonak AS, 0105 Oslo Poland Phonak Polska SP Z.0.0 00-567 Warszawa Portugal Phonak Ibérica S.A., 03008 Alicante, Spain Russian Federation Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03008 Alicante...
  • Page 60 Special notes for users of Phonak hearing instruments with analog remote control com- patibility. The CE symbol is confirmation by Phonak AG that this Phonak product meets the require- ments of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment.
  • Page 61 The symbol with the crossed out disposal bin indicates that this product shall not be treated as household waste. Please hand over your old or unused product to the applicable collection point for the recycling of electrical and electronic equipment or bring your old product to your hearing care professional for appropriate disposal.
  • Page 62 Personal notes...

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