Phonak ZoomLink User Manual
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Phonak ZoomLink User Manual

Phonak ZoomLink User Manual

Flexible transmitter with built in microphones
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Summary of Contents for Phonak ZoomLink

  • Page 1 ZoomLink User Guide...

  • Page 2: Table Of Contents

    Charging the ZoomLink Switching ZoomLink on/off Microphone openings Using ZoomLink ZoomLink in meetings ZoomLink directed to the speaker ZoomLink worn by the speaker ZoomLink connected to the television Using ZoomLink with the MicroBoom microphone Operating range For professionals: Changing the FM channel...
  • Page 3 Troubleshooting Setup of FM receivers Important points Declaration of conformity Service and warranty Phonak distributors worldwide...

  • Page 4: Welcome

    Welcome ZoomLink by Phonak is an easy to operate and flexible transmitter with built in microphones. It features three microphone modes, which guarantees the best reception in each listening situation. ZoomLink is compatible with all Phonak receivers. To obtain maximum benefit from the ZoomLink transmitter and its comprehensive features, please read this user guide carefully.

  • Page 5: Zoomlink And Accessories

    ZoomLink and accessories ZoomLink ZoomLink home and travel case Adapter for external connections Audio cable Charging unit MyLink * ZoomLink is compatible to all Phonak FM receivers. Shown is the easy to use MyLink receiver.

  • Page 6: Controls

    Controls...
  • Page 7 Lavalier with integrated antenna Microphone buttons SuperZoom (narrow-angle sound pickup) Zoom (wider-angle sound pickup) Omni (360° sound pickup) Switching ZoomLink on: Long press (~1 second) on the desired microphone button Switching ZoomLink off: Long press (~1 second) on any microphone button Microphone openings...

  • Page 8: How Your Zoomlink Works

    How your ZoomLink works ZoomLink picks up your partner’s voice and instantly relays it to your receiver, e.g. MyLink. The receiver sends it directly into your hearing instruments. Your partner You wear your hearing wears ZoomLink instruments and the around the neck FM receiver, e.g.

  • Page 9: Getting Started

    Getting started Charging ZoomLink ZoomLink contains a built in Lithium-ion battery with fast–charge capability. A fully discharged battery takes around 2 hours to recharge. The battery will be about 80% charged within an hour. Plug the charging unit into the power socket.
  • Page 10 Plug the charging unit into the power jack on the adapter marked Use only original Phonak charging units • The battery symbol in the ZoomLink display flashes during charging. The battery cannot be over-charged. • The battery symbol stops flashing when ZoomLink is 100% charged.
  • Page 11 For MyLink/ZoomLink users: To simplify the charging of MyLink and ZoomLink, Phonak offers a special charger with an Y-cable which allows to charge ZoomLink and MyLink in parallel, as depicted below. Charger Charge MyLink and ZoomLink by using the same charging unit...

  • Page 12: Switching Zoomlink On/Off

    Switching ZoomLink on/off To switch on: Press and hold the desired button for one second (long press). To switch off: Press and hold a button for one second (long press).
  • Page 13 The display shows startup information during switch-on. When ZoomLink is ready, the following information appears: • FM channel number • Battery status • Microphone setting Microphone setting symbols: Button SuperZoom Zoom Omni...
  • Page 14 FM channel. ZoomLink automatically synchronizes Phonak multi- channel receivers to this channel, if the distance between ZoomLink and the Phonak receivers is less than approximately 20cm. You may hear a beep tone when the synchronization is completed.
  • Page 15 The hearing instruments need to be within the operating range of the built-in remote control of ZoomLink. Example: Hearing FM + hearing Automatic reset instrument instrument to a pre-defined program microphone active hearing instrument program, e.g. program 4 ZoomLink ZoomLink...

  • Page 16: Microphone Openings

    Microphone openings Do not cover the microphone opening with your fingers when ZoomLink is in operation. It will affect the sound quality.

  • Page 17: Using Zoomlink

    Using ZoomLink ZoomLink can be used in different ways, depending on the situation. The following examples illustrate the most common cases for typical ZoomLink use. ZoomLink in meetings Recommended: • In restaurants • In conferences • At home • At business meetings...
  • Page 18 If you use the omni-setting, the orientation of ZoomLink has no influence, as sound is picked up from all angles. • Make sure the lavalier is not folded together or knotted.

  • Page 19: Zoomlink Directed To The Speaker

    • Hold it in your hand. Make sure you do not cover the microphone opening on the left side of ZoomLink. The front of ZoomLink should point to the speakers you want to hear. • Switch on ZoomLink by pressing the button for one second. Recommended ZoomLink settings: SuperZoom...

  • Page 20: Zoomlink Worn By The Speaker

    Using ZoomLink ZoomLink worn by the speaker Recommended for: Conversations with just one person, like: • Lectures • Walks • Sport • When traveling with another person...
  • Page 21 How to use ZoomLink: • Hand ZoomLink to your conversation partner. • Your partner should wear it around the neck. The cord needs to be adjusted. To get an optimal speech quality, make sure the distance between the speaker’s mouth and ZoomLink Push is between 20 –...

  • Page 22: Zoomlink Connected To The Television

    • MP3 players AUDIO How to use ZoomLink: • Connect ZoomLink as pictured on page 23 and place it in front of the television. • Switch on the television. Your ZoomLink will automatically switch on if there is a sound signal.
  • Page 23 Connected to a television Connect the adapter for external connection TV/Radio headphone output Plug in to the audio jack AUDIO Audio cable The volume of the audio output on some televisions is adjustable. Please consult the television user guide to access this feature, if available.
  • Page 24 Using ZoomLink If the audio equipment does not have a headphone output socket, place ZoomLink in front of the loudspeaker of the television or the radio receiver. Then switch on ZoomLink and the television. This may prevent that the television loudspeakers are muted when ZoomLink is connected to the television.
  • Page 25 Some televisions also have Cinch or Scart sockets. Ask your hearing care professional for the Cinch or Scart adapter from Phonak. Scart adapter Cinch adapter...
  • Page 26 • Plug in ZoomLink as illustrated and switch on the television. ZoomLink switches on automatically when it detects an audio signal from the television.
  • Page 27 • To activate the ZoomLink microphones in parallel to the audio input, press the key. ‘2’ appears on the LCD. ZoomLink is in omni mode. • To switch off ZoomLink microphones during audio input use, press the key again. ‘2’ disappears on...

  • Page 28: Using Zoomlink With The Microboom Microphone

    Using ZoomLink Using ZoomLink with the MicroBoom microphone For an optimal speech quality, e.g. in educational situations in classrooms and auditoriums, an external microphone can be attached to ZoomLink. Proceed as follows: Attach the adapter to ZoomLink, then plug the...
  • Page 29 Slightly increase the loop diameter and put it on your left or right ear . Then decrease the loop diameter by slowly pulling in the direction of the arrow until it holds safe and is comfortable to wear.
  • Page 30 Using ZoomLink Then slightly adjust the MicroBoom on the ear have the microphone approximately at the level of the mouth. Fix the microphone cable with the clip your clothes. Wear MicroBoom as depicted The microphone does not need to be directly in front...

  • Page 31: Operating Range

    Operating range The operating distance is the distance between the speaker talking into ZoomLink and the hearing instrument user with MyLink or any other Phonak receiver. Speaker using ZoomLink Listener using MyLink or any other receiver The maximum distance is typically more than 10 m (30 feet) inside and more than 30 m (90 feet) outside.

  • Page 32: For Professionals: Changing The Fm Channel

    For professionals: Changing the FM channel If the radio channel used in ZoomLink is frequently disturbed by an external source of interference, the hearing care professional can switch ZoomLink to another radio channel. 1) Switch on ZoomLink by pressing the button for one second.
  • Page 33 3) Release the button. The channel number in the LCD will stop blinking after a few seconds. 4) Set the default channel of the MyLink or MicroLink receivers to the same channel using the FM Successware.

  • Page 34: Troubleshooting

    Troubleshooting Situation ZoomLink does not switch on Poor speech intelligibility Voices are inaudible when ZoomLink is switched on (on one ear or on both ears)
  • Page 35 Most probable cause Remedy Battery exhausted Charge ZoomLink for at least two hours a) ZoomLink is positioned a) Move ZoomLink closer too far away from the to the speaker. If speaker ZoomLink is worn with b) Microphone setting is the lavalier, make sure...
  • Page 36 Troubleshooting Situation Insufficient operating range Radio interference A second person’s voice is audible Remote-controllable Phonak hearing aids do not respond...
  • Page 37 Extraneous cause: Ask your hearing care radio antenna or similar professional to change the interfering devices radio channel in ZoomLink nearby. and the default channel in the FM receivers. Another hearing aid Ask your hearing care user is using the same professional to change the FM channel.

  • Page 38: Setup Of Fm Receivers

    It can be modified at Phonak service centers. Channel synchronization ZoomLink can change your MyLink or MicroLink receiver channel directly “over the air” within a distance of 20 cm (8 inches). This feature ensures ZoomLink and the MyLink or MicroLink receivers use the same radio channel.
  • Page 39 Switch settings on MicroMLxS For correct MicroMLxS switch settings for use with Phonak hearing instruments, please refer to the respective hearing instrument user guide. For all other hearing instrument brands, the MicroMLxS switch setting depends on the type of the hearing instrument.
  • Page 40 Setup of FM receivers MicroMLxS switch For most hearing instruments: FM only FM+M For some hearing instruments, like Phonak Supero, eXtra, Eleva, Savia, Savia Art and Verve: normal position not to be used Select between the FM and FM+M by selecting the...

  • Page 41: Important Points

    Your hearing care professional will be glad to advise you. • Use only original Phonak accessories. • Do not use ZoomLink in locations where it is forbidden to use electronic devices, for instance in airplanes. • Be aware that FM signals might also be picked up and overheard by other receivers.
  • Page 42 The symbol with the crossed out disposal bin indicates that this device should not be treated as household waste. Please hand over your old or unused device to the applica- ble collection point for the recycling of electrical and electronic equipment or bring your old hearing instrument device to your hearing care professional for appropriate disposal.

  • Page 43: Declaration Of Conformity

    Declaration of conformity Hereby, Phonak Communications AG, declares that ZoomLink is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the Declaration of Conformity, please contact the local Phonak AG repre- sentative whose address can be taken from the list of Phonak distributors worldwide.

  • Page 45: Service And Warranty

    Please ask at the point of sale for full details of this warranty. The salesperson will note the serial number of your ZoomLink below. It will be needed in the event of a warranty repair. Serial number...

  • Page 46: Phonak Distributors Worldwide

    New Zealand Phonak New Zealand Ltd., Takapuna Auckland 9 Norway Phonak AS, 0105 Oslo Poland Phonak Polska Sp. z o.o., 00-567 Warszawa Spain Phonak Ibérica S.A., 03008 Alicante Sweden Phonak AB, 117 43 Stockholm Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa...
  • Page 47 Independent A complete list of Phonak distributors general is available at Phonak's Internet site: distributors: www.phonak.com. Please visit us or ask your hearing care professional for information. Manufacturer: Phonak AG, Laubisrütistrasse 28 CH-8712 Stäfa, Switzerland...
  • Page 48 Your hearing care professional: www.phonak.com...

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