VTech CD1291 User Manual page 63

Appendix
The announcement message is not clear.
• When recording the announcement, make sure you speak in a normal tone
of voice about nine inches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.)
when recording.
The messages on the answering system are incomplete.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after three minutes.
• If the caller pauses for more than 7 seconds, the system stops recording
and disconnects the call.
• If memory is full while recording a message, the answering system
announces, "Memory is full" and then hangs up. You need to delete some
old messages in order to make room for new messages.
• If the caller enters your priority code, the answering system stops recording
and announces, "Please wait a moment." (See Priority call on page 49.)
• If the caller's voice is very soft, the system may stop recording and
disconnect the call.
The messages are very difficult to hear.
Press VOLUME to adjust the speaker volume.
•
The answering system does not respond to remote commands.
Make sure you are using the correct remote access code (see Feature
•
summary on page 13).
• Make sure you are calling from a touch-tone telephone (away from home).
When dialing a number, you should hear tones. If you hear clicks, then it is
not a touch-tone telephone and cannot activate the answering system.
• The answering system might not detect the remote access code when
your announcement is playing. Wait until the announcement is over before
entering the code.
• There might be interference on the telephone line you are using. Press the
dial pad keys firmly when dialing.
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