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Summary of Contents for VTech CD1291
- Page 1 User’s manual w w w . v t e c h c a n a d a . c o m Model: CD1291 Corded telephone with answering system...
- Page 2 Important safety instructions on page 61 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
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Page 3: Table Of Contents
Table of contents Getting started ........1 To review speed dial numbers..29 Parts checklist ........1 To dial a speed dial number ...29 Telephone base layout .....2 To delete a speed dial number ..30 Telephone installation.......5 Directory ........31 Installation options ......7 Character chart .......31 Telephone settings .......13 Directory storage ......32 Set features ........13... - Page 4 Recording and playing memo ..48 Call screening .........49 Priority call ........49 Call intercept........49 Remote access .......50 Appendix ........52 Screen icons ........52 Message window displays ....52 Display screen messages....53 Alert tones ........54 Troubleshooting ......55 Important safety instructions...61 Maintenance ........62 FCC, ACTA and IC regulations ..63 Limited warranty ......65 Technical specifications....67 Index ..........68...
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Page 5: Getting Started
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base with mounting Corded handset bracket installed Coiled handset cord Power adapter Telephone line cord User’s manual Quick start guide... -
Page 6: Telephone Base Layout
Getting started Telephone base layout MENU REMOVE Press to enter the menu While reviewing the (page 13). call history, press and hold to clear all the call While reviewing the call history entries history, press to store (page 42). the displayed name and number in the directory While reviewing the one- (page 41). - Page 7 Getting started REDIAL/PAUSE VOLUME While using the handset When the telephone is or speakerphone, press idle, press to adjust the to dial the last number ringer volume (page 22). dialed (page 20). While using the handset, While editing numbers in press to adjust the the one-touch memory, listening volume on the...
- Page 8 Getting started REPEAT/MEMO DELETE While the telephone is Press to delete the playing the day and time message currently the current message playing (page 46). was received, press to Press twice to delete all go back to the previous old messages (page 47). message (page 46).
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Page 9: Telephone Installation
Getting started Telephone installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. - Page 10 Getting started SPEAKER to check for a dial tone. Lift the handset or press • Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. • The power adapter is intended to be correctly oriented in a vertical or floor mount position.
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Page 11: Installation Options
Getting started Installation options The telephone base comes with the bracket attached for tabletop use. If you want to mount your telephone on a wall, use the provided mounting bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. - Page 12 Getting started Rotate the mounting bracket 180 degrees. Use slots the tabletop-mount position. Center tabs Use slots the wall-mount position. Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Bundle the telephone line cord and secure it with a twist tie.
- Page 13 Getting started Plug the other end of the telephone line cord into a telephone wall jack. Plug the small end of the power adapter into the POWER jack on the back of the telephone base. Plug the large end into an electrical outlet not controlled by a wall switch.
- Page 14 Getting started Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps below. Unplug the large end of the power adapter from the electrical outlet. Unplug the small end of the power adapter from the POWER jack on the back of the telephone base.
- Page 15 Getting started Remove the telephone line cord from the slots of the mounting bracket. Remove the telephone line cord from the mounting bracket. Untie the bundled telephone line cord. Rotate the mounting bracket 180 degrees. Use slots the tabletop-mount position. Center tabs Use slots the wall-mount position.
- Page 16 Getting started Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Plug the other end of the telephone line cord into a telephone wall jack. Place the handset in the telephone base. Plug the small end of the power adapter into the POWER jack on the back of the telephone base.
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Page 17: Telephone Settings
Telephone settings Telephone settings Set features To change the telephone settings: Press MENU repeatedly until the screen shows the desired feature. Press until the screen displays your selected setting. Refer to Feature summary on this page for a full description of the features and your choices. Press SELECT or MENU to save your selection and automatically move to the next option. - Page 18 Telephone settings Feature/options Function CALL LIST ORDER Choose in what order received calls are displayed. BY TIME* Reverse order. Last call received is displayed first. NEW CALL FIRST Unreviewed calls are displayed first, then calls by time. LANGUAGE Choose whether the display text appears in English, Spanish, or French.
- Page 19 Telephone settings Feature/options Function REMOTE CODE Select a three-digit number to allow remote access from another telephone (away from your home or office). 500* Refer to Remote access on page 50 for details. PRIORITY CODE Select a three-digit number as your priority code for the answering system.
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Page 20: Set Date And Time
Telephone settings Set date and time When the telephone is idle, the screen shows the date and time. The month, day and time can be set manually or automatically by incoming caller ID information. Press MENU. The screen shows SET TIME/DATE. --:-- -- - -- Press SELECT to show MM/DD/YYYY. -
Page 21: Set Home Area Code
Telephone settings Set home area code You must program your area code so your telephone can properly recognize and dial calls. For calls within your area code: If you dial: Enter in step 2: 7 digits Your area code (telephone number, no area code) 10 digits (area code + telephone number) -OR-... -
Page 22: Set Local Area Code
Telephone settings Set local area code You can program up to four local area codes. A local area code is an area code that must be dialed with the telephone number, even though you are making a local call. For calls outside your area: For: If you dial: Enter in step 2:... -
Page 23: Telephone Operation
Telephone operation Telephone operation Making and answering a call Using handset To make a call: • Lift the handset, wait for the dial tone, and then dial a number. To answer a call: • Lift the handset. 11:20 12-30 To end a call while using the handset: •... -
Page 24: Last Number Redial
Telephone operation Last number redial Use the following steps to display and dial the last dialed number from this telephone (up to 32 digits). SPEAKER. 11:20 12-30 Lift the handset or press Press REDIAL/ . The telephone dials the PAUSE number automatically -OR- When the telephone is idle, press REDIAL/... -
Page 25: Flash/Call Waiting
Telephone operation Flash/call waiting If you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls you while you are already on a call. Press FLASH to put your current call on hold and •... -
Page 26: Ringer Volume
Telephone operation Ringer volume When the telephone is idle, press VOLUME to set the ringer volume to L0 - L8. When set to L0 to turn the ringer off, the screen shows 11:20 12-30 16 CALLS 12 NEW The volume of the priority call tone cannot be adjusted. Refer to Priority •... -
Page 27: Chain Dialing
Telephone operation Chain dialing Use this feature to dial numbers stored in one-touch memory locations, speed dial memory locations, directory or call history while you are on a call. Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from one-touch memory locations, speed dial memory locations, directory or call history. -
Page 28: Line Power Mode (No Ac Power)
Telephone operation Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and handset listening volume adjustment are supported. -
Page 29: One-Touch Memory
One-touch memory This telephone has three one-touch memory locations (one-touch keys: M1, M2 and M3) where you can store telephone numbers you wish to dial quickly. Each one-touch memory location can store a telephone number with up to 24 digits. One-touch storage Use the following steps to store a telephone number in the desired one-touch memory location. -
Page 30: To Review One-Touch Numbers
One-touch memory To review one-touch numbers Use the following steps to review one-touch numbers. When the telephone is idle, press a one-touch key 11:20 12-30 (M1, M2 or M3) to choose the desired one-touch 8 0 0 - 6 2 4 - 5 6 8 8 memory location. -
Page 31: To Delete A One-Touch Number
One-touch memory To delete a one-touch number Use the following steps to delete a telephone number stored in the one-touch memory location. When the telephone is idle, press a one-touch key 11:20 12-30 (M1, M2 or M3) to choose the desired one-touch 8 0 0 - 6 2 4 - 5 6 8 8 memory location. -
Page 32: Speed Dial Memory
Speed dial memory This telephone has 10 speed dial memory locations (speed dial locations) where you can store telephone numbers you wish to dial quickly. Each speed dial memory location can store a telephone number with up to 24 digits. Speed dial storage Use the following steps to store a telephone number in the desired speed dial memory location. -
Page 33: To Review Speed Dial Numbers
Speed dial memory To review speed dial numbers Use the following steps to review speed dial numbers. 11:20 12-30 When the telephone is idle, press MEM. The screen shows ENTER LOCATION. ENTER LOCATION Press a dial pad key (0 through 9) to choose the 11:20 12-30 desired speed dial memory location. -
Page 34: To Delete A Speed Dial Number
Speed dial memory To delete a speed dial number Use the following steps to delete a telephone number stored in the speed dial memory location. 11:20 12-30 When the telephone is idle, press MEM. The screen shows ENTER LOCATION. ENTER LOCATION Press a dial pad key (0 through 9) to choose the 11:20 12-30... -
Page 35: Directory
Directory This telephone has a directory where you can store up to 25 telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this telephone. -
Page 36: Directory Storage
Directory Directory storage 11:20 12-30 Use the following steps to store a name and telephone 16 CALLS 12 NEW number in the directory. When the telephone is idle, press DIR to enter the 11:20 12-30 8 0 0 - 6 2 4 - 5 6 8 8 directory. -
Page 37: To Review Directory Entries
Directory To review directory entries Use the following steps to review directory entries. When the telephone is idle, press DIR to enter the directory. Press to scroll through the directory entries. 11:20 12-30 8 0 0 - 6 2 4 - 5 6 8 8 -OR- ELIZABETH JONES Press the dial pad key for the first character of the... -
Page 38: To Delete A Directory Entry
Directory To delete a directory entry Use the following steps to delete a directory entry. When the telephone is idle, press DIR to enter the directory. Press to scroll through the directory entries. -OR- Press the dial pad key for the first character of the 11:20 12-30 entry you wish to review until the character you are... -
Page 39: Caller Id Operation
Caller ID operation About caller ID This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone service providers use compatible equipment. -
Page 40: How Caller Id Works
Caller ID operation How caller ID works If you subscribe to caller ID service provided by your telephone service provider, information about each caller is displayed between the first and second ring. Entry number Time of call Date of call The call is missed An error from the and unreviewed. -
Page 41: Caller Id Messages
Caller ID operation Caller ID messages Displays: Means: PRIVATE NAME The caller is blocking the name information. The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your telephone service provider is unable to receive information about this caller’s name. -
Page 42: Unreviewed And Total Calls
Caller ID operation Unreviewed and total calls When your telephone is in idle mode, the screen shows 11:20 12-30 the number of new (missed and unreviewed) calls and the total number of all incoming calls. 16 CALLS 12 NEW Each time you review a call history entry marked NEW, the number of new calls decreases by one. -
Page 43: To Return A Call
Caller ID operation To return a call Use the following steps to dial a telephone number in the call history. When the telephone is idle, press CID/ or CID/ to enter the call history. Press to scroll to the desired caller ID entry. If you need to change the way the telephone number 11:20 12-30... -
Page 44: To Store A Call History Entry In A Memory Location
Caller ID operation To store a call history entry in a memory location Use the following steps to store the telephone number of a call history entry in a one-touch or speed dial memory location. When the telephone is idle, press CID/ or CID/ 11:20 12-30... -
Page 45: To Store A Call History Entry In The Directory
Caller ID operation To store a call history entry in the directory Use the following steps to store the telephone number and name of a call history entry in the directory. When the telephone is idle, press CID/ or CID/ 11:20 12-30 enter the call history. -
Page 46: To Delete A Call History Entry
Caller ID operation To delete a call history entry Use the following steps to delete a call history entry. When the telephone is idle, press CID/ or CID/ 11:20 12-30 enter the call history. 8 0 0 - 6 2 4 - 5 6 8 8 ELIZABETH JONES Press to scroll to the caller ID entry. -
Page 47: Answering System Operation
Answering system operation Message capacity 11:20 12-30 The answering system can record up to 99 messages, 16 CALLS 12 NEW depending on the length of each message. Individual message can be up to three minutes long, and the Message window total maximum recording time is 19 minutes. -
Page 48: Outgoing Announcement
Answering system operation Outgoing announcement The outgoing announcement is the message callers hear when calls are answered by the answering system. If the answering system is on (see To turn on the answering system on page 43), the telephone automatically answers calls with “Hello, please leave a message after the tone.”... - Page 49 Answering system operation To play the outgoing announcement Use the following steps to listen to the outgoing announcement. Press /ANNC. The screen shows RECORD SKIP and the message window displays A. 11:20 12-30 Press to scroll to REPEAT/MEMO SKIP/ANNC PLAY PLAY.
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Page 50: Message Playback
Answering system operation Message playback To play messages If you have new messages, the system plays only the new messages (oldest first). If there are no new messages, the system plays all messages (oldest first). Press PLAY/ to begin message playback. STOP /STOP to end message playback. - Page 51 Answering system operation To delete all old messages Use this feature to delete all old messages. New (unheard) messages cannot be deleted until you have listened to them. DELETE, the When the telephone is idle, press 11:20 12-30 answering system announces “To delete all old 16 CALLS 12 NEW DELETE again...
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Page 52: Recording And Playing Memo
Answering system operation Recording and playing memo Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. -
Page 53: Call Screening
Answering system operation Call screening If CALL SCREENING is ON (see Feature summary 11:20 12-30 on page 13), the incoming messages on your telephone 8 0 0 - 6 2 4 - 5 6 8 8 are played through the speaker while they are being ELIZABETH JONES recorded. -
Page 54: Remote Access
Answering system operation Remote access Use the remote access feature to access your answering system from any touch-tone telephone on a different telephone line (away from your home). A three-digit remote access code is required. This code is pre-set to 500. See page 18 to change the code. - Page 55 Answering system operation Skip to next message Press during playback to skip the current message and advance to the next message. Turn system on or off Press to turn the answering system on or off. • If the answering system is off, the system answers the incoming call after 10 rings and announces, “Enter remote access code.”...
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Page 56: Appendix
Appendix Screen icons The displayed call history entry is missed and unreviewed. You have received more than one call from this number. The position of the number stored in the call history. The ringer is turned off. There is an error in the caller ID information. Message window displays The message window usually displays the total number of messages. -
Page 57: Display Screen Messages
Appendix Display screen messages DELETED All the entries stored in the call history have been deleted. -OR- The one-touch memory, speed dial memory, directory or call history entry has been deleted. CALL LOG EMPTY There are no entries in the call history. DIRECTORY EMPTY There are no telephone numbers stored in the directory. -
Page 58: Alert Tones
Appendix Alert tones Beep A key is pressed. (Key tone) Beeeep Command of the answering system is completed (One short beep) successfully. Beeeeeeeep The answering system begins to record an (One long beep) announcement or a memo. Three short high-pitched Command is completed successfully. -
Page 59: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechcanada.com, or call 1 (800) 267-7377. My telephone appears to be dead. • Make sure the power adapter is securely plugged into an electrical outlet not controlled by a wall switch. - Page 60 Appendix • If any of your other telephones are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances might cause the telephone to not dial out properly.
- Page 61 Appendix I hear other calls when using the telephone. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
- Page 62 Appendix • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone installation on page 5). The filter prevents noise and caller ID problems caused by DSL interference.
- Page 63 Appendix The announcement message is not clear. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. • Make sure there is no background noise (television, music, traffic, etc.) when recording.
- Page 64 Appendix I subscribe to a non-traditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your non- traditional telephone service.
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Page 65: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 66: Maintenance
Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 67: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 68: Industry Canada
Appendix This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. -
Page 69: Limited Warranty
Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. - Page 70 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
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Page 71: Technical Specifications
Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C Power requirements Power adapter input: AC120V 60Hz Power adapter output: AC6V 350mA Size 194.18mm x 216.60mm x 108.24mm (Telephone base with handset and mounting bracket) Weight Telephone base with coiled handset cord, handset and mounting bracket: 708g Memory One-touch memory location:... -
Page 72: Index
Appendix Index AC power, 24 Feature summary, 13 Alert tones, 54 Flash, 21 Announcement, 44–45 Answer a call, 19 Handset tab, 7, 11 Answering mode, 43 Handset volume, 22 Answering system, 43–51 Home area code, 17 Audible message alert, 14 Important safety instructions, 61 Caller ID, 35–37 Indication lights, 4... - Page 73 Appendix Pre-dialing, 19 Priority call, 49 Priority code, 15 Recording time, 43 Redial, 20 Remote access, 50 Remote access code, 15 Remote commands, 50 Ringer volume, 22 Screen contrast, 13 Screen icons, 52 Set remote code, 18 Speakerphone, 19 Speakerphone volume, 22 Speed dial memory locations, 28–30 Tabletop installation, 10 Technical specifications, 67...
- Page 74 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China. Issue 2 VTT 12/09...
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