Roland DUO-CAPTURE EX Owner's Manual page 25

Problem
Recordings.are.too.
loud.or.too.quiet
I.cannot.play.back.or.
record
I.cannot.play.back.or.
record
I.cannot.play.back.or.
record.24-bit.audio.
data
Items.to.Check
Is the input level appropriate?
Does the sensitivity of the microphone
match the input level of the
DUO-CAPTURE EX?
Are the software's input device and output
device configured?
Is the DUO-CAPTURE EX's power indicator
off?
Is the computer's volume setting turned
down?
Windows.7
Are you using voice communication
software?
Is the size of the USB driver's audio buffer
too small?
Does your software support 24-bit audio
data?
Is the software set correctly?
Action
Use the [SENS 1] or [SENS 2] knob to adjust
the input level of the DUO-CAPTURE EX.
If your software has an input level adjust-
ment, check the input level setting.
The DUO-CAPTURE EX's microphone input
level is -60 dBu for the XLR connector, and
-46 dBu for the TRS phone type jack. If the
sensitivity of the microphone is low, the
sound will be soft.
Select the DUO-CAPTURE EX as the input
and output device (p. 17).
Make sure that the DUO-CAPTURE EX is
connected to the computer correctly.
If that does not resolve the issue, reinstall
the USB driver (p. 12).
Adjust the computer's volume setting (p. 28).
Disable automatic volume adjustment
(p. 30).
Increase the size of the buffer (p. 31).
Check whether your software supports
playback and recording of 24-bit audio
data.
Make sure that your software is set to play
and record 24-bit audio data.
Appendix
25