Obtaining Service - Acomdata External HARD DRIVE USB 2.0 User Manual

Obtaining Service

If you experience a problem with your Acomdata prod-
uct which cannot be resolved by Tech Support, your Tech
Support Specialist will assist you in arranging for service.
What you need to obtain warranty service:
1) A copy of the bill of sale for your AcomData product;
) A Returned Merchandise Authorization (RMA) number
that is assigned to your product by your TSS. An RMA can
only be generated if the product has been registered online
at www.acomdata.com. If your AcomData product is not
registered at the time you need service, you must register
the product online or your TSS can register it for you. Your
TSS will then walk you through the process to ensure you
receive prompt service.
DO NOT SEND A PRODUCT IN FOR SERVICE WITHOUT
FIRST CONTACTINg ACOMDATA TECHNICAL SUPPORT.
ACOMDATA CANNOT ACCEPT RETURNED PRODUCTS
THAT HAVE NOT BEEN ASSIgNED AN RMA NUMBER.