Acomdata External HARD DRIVE USB 2.0 User Manual page 94

I don't see my AcomData Drive in My Computer, but it does
appear in Device Manager (Windows XP & 2000 only).
A: Right-click on My Computer. Select Manage in the
pop-up menu. In the Computer Management window,
select Storage, then select Disk Management. In the Disk
Management window, you should see a list of available stor-
age devices. Look for the Disk that has a capacity closest to
your AcomData Drive. Right-click on the right-hand box; in
the pop-up menu select Delete Partition. Once you do this,
it will say "Online" & "Unallocated. " Right-click on the box
and select Create New Partition in the pop-up menu. When
the Partition Wizard appears, select Primary Partition and
click on Next. You will see a default value for the AcomData
Drive; click Next. You will then see a drive letter (you can
change this drive letter if you wish); click Next. You will then
be asked to format the AcomData Drive.
When I try to format my Drive in Windows XP or 2000, I
get the message: "Could not complete format."
A: This problem can occur if you are using an expansion
card to connect the Drive. Plug the Drive into a data port on
your computer and try the format again. You may also come
across this error if you are using Windows XP or 2000 and
you try to format the Drive using the FAT32 file system.