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Questions?
PROBLEM
Use this
COMPONENTS
ARE NOT
problem
FUNCTIONING
solver!
PROPERLY
HALOGEN/RADIANT • You must use pans which are absolutely flat. If light can be seen
SURFACE UNITS
WILL NOT MAINTAIN
A ROLLING BOIL OR • Pan bottoms should closely match the diameter of the surface unit
FRYING RATE IS NOT
FAST ENOUGH
HALOGEN/RADIANT • The halogen/radiant cooktop may seem hotter than you are used to.
COOKTOP FEELS HOT
FOODS COOK
SLOWLY ON
HALOGEN/RADIANT
COOKTOP
TINY SCRATCHES
(may appear as cracks)
OR ABRASIONS ON
HALOGEN/RADIANT
COOKTOP GLASS
SURFACE
METAL MARKINGS
(may appear as scratches
on halogen/radiant
cooktop glass surface)
The Problem Solver
POSSIBLE CAUSE
• Difficulty may be in the main distribution panel of your house caused
by a blown circuit fuse, a tripped circuit breaker, the main fuse or the
main circuit breaker, depending on the nature of the power supply.
If a circuit breaker is involved, reset it. If the control box uses fuses,
the circuit fuse (a cartridge-type) should be changed, BUT ONLY
BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS.
If, after performing one of these procedures, the fuse blows or circuit
breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request
their building management perform this check before calling for
service.
• Controls are not properly set or wrong control is set for the component
or surface unit you are using.
• Grill element is not plugged in properly.
• Consider the possibility of interruption in gas or electric service from
the utility source.
between the pan bottom and a straight edge, the halogen/radiant
surface units will not transfer heat properly.
selected.
This is normal.
• Make sure flat-bottomed pans are used.
• Using the vent will help keep the halogen/radiant cooktop cooler.
• Improper cookware being used. Pan bottoms should be flat, fairly
heavy weight and the same diameter as the surface unit selected.
• Incorrect cleaning methods have been used, cookware with rough
bottoms have been used or coarse particles (salt or sand) were
between the cookware and the surface of cooktop. Use recommended
cleaning procedures, be sure cookware bottoms and cookware are
clean before use and use cookware with smooth bottoms. Tiny
scratches are not removable but will become less visible in time as a
result of cleaning.
• Do not slide aluminum cookware across the surface. Use the
recommended cleaning procedure to remove marks.
• Incorrect cleaning materials have been used, encrusted boilovers or
grease spatters remain on the surface. Use a razor scraper and the
recommended cleaning procedure.
Component Cooktop System
29
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