Asking For Repair - A&D HR-250AZ Instruction Manual

Display Error code
Other errors

19-3 Asking For Repair

If the balance needs service or repair, contact the local A&D dealer.
The balance is a precision instrument. Use much care when handling the balance and observe
the following when transporting the balance.
Use the original packing material.
Description
Balance internal error
If this error appears persistently, contact the local A&D
dealer.
Battery error for clock
The back-up battery power for the clock was lost
completely. After pressing one of the keys, adjust the
date and time. Even if the back-up battery power for the
clock was lost and the balance is on or in the standby
state, the balance performance will be normal.
When this error appears frequently, repair is required.
Communications error
EC, E00
A protocol error occurred in communications.
Confirm the format, baud rate and parity.
Undefined command error
EC, E01
An undefined command was received.
Confirm the command.
Not ready
EC, E02
A received command can not be processed.
e.g. The balance received a Q command, but not in the
weighing mode.
e.g. The balance received a Q command while
processing a RE-ZERO command.
Adjust the delay time to transmit a command.
Timeout error
EC, E03
If the timeout parameter is set to "t-Up1", the balance
did not receive the next character of a command within
the time limit of one second.
Confirm the communication.
Excess characters error
EC, E04
The balance received excessive characters in a command.
Confirm the command.
Format error
EC, E06
A command includes incorrect data.
e.g. The data is numerically incorrect.
Confirm the command.
Parameter setting error
EC, E07
The received data exceeds the range that the balance
can accept.
Confirm the parameter range of the command.
If the errors described above can not be released or
other errors are displayed, contact the local A&D dealer.
Remove the weighing pan from the main unit
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