Tone Commander 2260d Installation Instructions Manual
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Tone Commander 2260d Installation Instructions Manual

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11609 49th Place West
Mukilteo, WA 98275-4255
Phone: (800) 524-0024 (425) 349-1000
Fax: (425) 349-1010
www.tonecommander.com
2260d
Instructions
13-102735 Rev. F
August 2001

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  • Page 1 11609 49th Place West Mukilteo, WA 98275-4255 Phone: (800) 524-0024 (425) 349-1000 Fax: (425) 349-1010 www.tonecommander.com 2260d Installation Instructions 13-102735 Rev. F August 2001...
  • Page 2 · updated Translation Order Guides · added Translation Order Guides for Nortel National ISDN-2 © 2001, Tone Commander Systems, Inc. All rights reserved. Printed in USA Tone Commander is a registered trademark of Tone Commander Systems, Inc. Page 2 13-102735 Rev. F...

  • Page 3: Table Of Contents

    Tone Commander 2260d Installation Instructions Contents Introduction................4 Using This Manual .

  • Page 4: Introduction

    2260d. Using This Manual Tone Commander consoles are easy to install and configure. The step by step instructions in this manual guide the installer through the installation, preliminary testing, programming, and operational testing of the 2260d.

  • Page 5: Feature And Operational Differences Between Isdn Versions

    · A maximum of 5 call appearances of a single DN (DN + 4 AFCs) are supported by the network. To support the recommended 2260d configuration of 8 call appearances, 8 DNs arranged in a Key Short Hunt group must be used on the Nortel NI-1 interface.

  • Page 6: Site Requirements

    Tone Commander 2260d Installation Instructions Site Requirements The 2260d console should be installed in a clear work space and away from plants that require frequent watering or counters that tempt the placement of beverages. Ambient Environmental Requirements It is recommended that the same environmental conditions be maintained for the consoles as one would maintain for a personal computer (PC) or data terminal.
  • Page 7 For each DSS key, enter the directory number of the desired station to be monitored. Refer to page 34 for DSS key locations on the 2260d console. Also enter the same directory numbers, with the station user names and autodial types, on the Configuration Sheets that are to be left on-site (pages 114 and 115).
  • Page 8 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 9 Lucent 2260d Translation Order Guide #2 National ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40DNI CPE Component: Range: RMK: Tone Commander 40d or 2260d ISDN Console Button List: Button Feature Action Parameter Description /CPANSBK ANSBACK Call Park Answer Back...
  • Page 10 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #3 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 11 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #4 National ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ 425-349-1100 Manual Directory Number CA # Ringing Pattern Key # Exclusion...
  • Page 12 Line 7: This is the Centrex Pick-up Group Number, assigned by the telco, that includes the 2260d and all terminals that are served by the console. Leave this line blank unless you know the group number that will be assigned.
  • Page 13 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #1 Custom ISDN Primary Directory Number Configuration –Tone Commander 2260d Console Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 14 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #2 Custom ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40D CPE Component: Range: RMK: Tone Commander 40d or 2260d ISDN Console Button List: Button Feature Action Parameter Description [1-4]COM ISDN Intercom /CPANSBK...
  • Page 15 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #3 Custom ISDN Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 16 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #4 Custom ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ 425-349-1100 Manual Directory Number CA # Ringing Pattern Key # Exclusion...
  • Page 17 Tone Commander 2260d Installation Instructions Nortel Completing the Translation Order Guide for Nortel National ISDN-1 National ISDN-1 Translation Order Guide #1 (page 97): Lines 1-4: Enter the Customer Name, Customer Contact, Service Address, and Billing number. Line 5: Enter the 3-digit carrier access code for the desired long distance carrier.
  • Page 18 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #1 National ISDN-1 Primary Directory Number Configuration – Tone Commander 2260d Console Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 19 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #2 National ISDN-1 Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 20 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #3 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ 425-349-1100 Network MADN Directory Number Primary Ringing Bridging Key # CA #...
  • Page 21 Tone Commander 2260d Installation Instructions Nortel Completing the Translation Order Guide for Nortel National ISDN-2 National ISDN-2 Translation Order Guide #1 (page 101): Lines 1-4: Enter the Customer Name, Customer Contact, Service Address, and Billing number. Line 5: Enter the 3-digit carrier access code for the desired long distance carrier.
  • Page 22 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #1 National ISDN-2 Primary Directory Number Configuration – Tone Commander 2260d Console Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 23 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #2 National ISDN-2 Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 24 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #3 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ 425-349-1100 Network MADN Directory Number Primary Ringing Bridging Key # CA #...
  • Page 25 Line 14: This is the Centrex customer group number assigned by the telco, that includes the 2260d and all terminals that are served by the console. Leave this line blank unless you know the group number that will be assigned.
  • Page 26 Tone Commander 2260d Installation Instructions Siemens 2260d Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 27 Tone Commander 2260d Installation Instructions Siemens 2260d Translation Order Guide #2 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys Tone Commander 1. Customer Name: Steve Walker 2. Customer Contact: 11609 49th Place West 3. Service Address: (425) 349-1000 4.
  • Page 28 Tone Commander 2260d Installation Instructions Siemens 2260d Translation Order Guide #3 National ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ 425-349-1100 Alerting Alerting Directory Number DNCA Directory Number DNCA Pattern Pattern...

  • Page 29: Installation

    Tone Commander 2260d Installation Instructions Installation Important Safety Instructions 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 30: Console Connections

    Power and Telco Connection A desktop power supply is included with the 2260d console. Use the optional Tone Commander 40d120 Power Supply (model #102612) if you want to locate the power supply in the equipment room and provide power at the U-interface wall jack.

  • Page 31: System Programming

    A parameter or feature may be altered at any time without reprogramming the entire system. The PC-based Setup Utility provided with the 2260d offers a user interface that simplifies setup and name/number entry. Please refer to the 2260d Setup Utility User’s Guide, doc. #14-280182, that accompanies the utility diskette.

  • Page 32: Password Protection

    Tone Commander 2260d Installation Instructions Password Protection To prevent inadvertent or unauthorized changes to console programming, you can enable password protection. Passwords consist of four digits entered with the dial pad or the Setup Utility. Three separate passwords are provided:...
  • Page 33 Tone Commander 2260d Installation Instructions [SETUP] Enter New Password: **** ReEnter New Password: **** NEXT <-- --> DELETE ABORT DONE · Enter the new password with the dial pad. · Select NEXT, then enter the new password again for confirmation.
  • Page 34 Tone Commander 2260d Installation Instructions Lucent National ISDN Figure 3 – 2260d Console Default Key Assignments, Lucent National ISDN Page 34 13-102735 Rev. F...
  • Page 35 Tone Commander 2260d Installation Instructions Lucent Custom ISDN Figure 4 – 2260d Console Default Key Assignments, Lucent Custom ISDN 13-102735 Rev. F Page 35...
  • Page 36 Tone Commander 2260d Installation Instructions Nortel National ISDN Figure 5 – 2260d Console Default Key Assignments, Nortel National ISDN Page 36 13-102735 Rev. F...
  • Page 37 Tone Commander 2260d Installation Instructions Siemens National ISDN Figure 6 – 2260d Console Default Key Assignments, Siemens National ISDN 13-102735 Rev. F Page 37...

  • Page 38: Configuration Sheet Preparation

    Custom ISDN PDN (excluding area code) + “0”. IMPORTANT – Failure to enter a valid SPID number for the 2260d will not allow it to initialize. Contact your service provider if the SPID format does not work. Additionally, the console must be programmed with a Primary Directory Number (PDN).
  • Page 39 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #1 SPID and PDN Numbers SPID for Attendant Call Appearances 42534910000101 (3-20 digits maximum; exactly 10 digits for Lucent Custom ISDN) SPID for DSS/BLF 42534911000101 (3-20 digits maximum; exactly 10 digits for Lucent Custom ISDN)
  • Page 40 Tone Commander 2260d Installation Instructions Entering/Editing SPID & PDN, Selecting Switch Type · Select SPID from the Setup menu. The SPID/PDN/Switch menu for the 2260d console will be displayed. 22d: S/W 3.01 H/W 2.01 [SPID] SPID: PDN: SWITCH: ATT NI...

  • Page 41: Key Mapping

    Tone Commander 2260d Installation Instructions Key Mapping Most call processing functions can be assigned to any 2260d call processing key (not DSS keys). All keys except the MAINT, VOL, SHIFT, and Hold Loop keys are programmable. Available key assignments are listed below.
  • Page 42 Tone Commander 2260d Installation Instructions Configuration Sheet Fill out Configuration Sheet #2 (page 110) with key locations, network button numbers, and dial access numbers. Programming Procedure · Select KEYS from the Setup menu. · Key assignments can be restored to the factory defaults as shown on pages 34-37 by selecting RESET.
  • Page 43 Tone Commander 2260d Installation Instructions Call Forward Key With National ISDN, in addition to the network feature code, a forward-to number National ISDN (18 digits maximum) must be entered in the FORWARD NUMBER field. FUNCTION: Call Forward [EDIT] NETWORK BUTTON:...
  • Page 44 Tone Commander 2260d Installation Instructions Intercom Keys Up to four keys may be designated as intercom keys. Intercom calls are originated by pressing an intercom key. Incoming calls to an intercom call appearance are queued for answering, as with other calls.

  • Page 45: Call Queues

    The Display Translation text in the following tables, which is displayed in place of the 3-letter identifier or call appearance number during call ringing, can be changed for any call type or call appearance. With National ISDN, incoming call identifiers are generated by the 2260d based upon National ISDN messages received from the network.
  • Page 46 Tone Commander 2260d Installation Instructions With Lucent Custom ISDN, all Incoming Call Identifiers are sent from the network. Lucent Custom ISDN The Incoming Call Identifiers listed below are predefined. You can add other call types as needed. Network Default Display...
  • Page 47 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #3 National ISDN Call Queues Default Actual Default Default Actual Actual 22260d Internal Timeout Setting Timeout Queue Setting Setting Identifier Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal Intercom...
  • Page 48 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #3 Lucent Custom ISDN Call Queues Default Actual Default Default Actual Actual Timeout Setting Timeout Network Identifier Queue Setting Setting Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal All from...
  • Page 49 Tone Commander 2260d Installation Instructions Editing Incoming Call Identifier Queue Assignments · Select QUEUE from the Setup menu. The Queue menu will be displayed. QUEUE MENU [QUEUE] EXIT · Select ICI from the Queue menu. The ICI menu will be displayed.
  • Page 50 Tone Commander 2260d Installation Instructions Lucent Adding Incoming CalI Identifiers Custom ISDN New ICIs may be added, if call types other than those preprogrammed in the console are sent from the central office. · While the ICI screen is displayed, select ADD to to add a new call identifier.
  • Page 51 Tone Commander 2260d Installation Instructions Adding Call Appearances to Queues Any call appearance may be assigned to a queue. All calls ringing on that call appearance will be prioritized for answering based on the call appearance number, not the Incoming Call Identifiers.
  • Page 52 Tone Commander 2260d Installation Instructions Editing Call Appearance Queue Assignments · Select QUEUE from the Setup menu. The Queue menu will be displayed. QUEUE MENU [QUEUE] EXIT · Select CA from the Queue menu. The Call Appearance menu will be displayed.

  • Page 53: Timers

    Loops must be optioned for Terminate (inbound calls only) to use Ring Delay. When only one 2260d console is installed, do not use Ring Delay. The default Ring Delay value is 0 (disabled). One ring is approximately equal to 6 seconds.

  • Page 54: Recall Timers

    Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #4 Recall Timers Default Actual Value Timer Value (000-999 seconds) (seconds) Ring Delay Hold Recall Page Recall Call Back Recall NXF Recall Loop Setup Default Value Default Value • Non-reserved = N •...

  • Page 55: Loop Setup

    · You will be returned to the loop selection screen. Select another loop. Select EXIT to return to the Setup menu. The recommended loop settings for installations with a single 2260d are as follows: Loops 1-6 – Terminate Loops 7 and 8 – Originate Please see page 65 for multiple console installations.

  • Page 56: Names/Autodial Programming

    Tone Commander 2260d Installation Instructions Names/Autodial Programming An internal 1000 name database identifies callers by name when only directory number information is sent from the central office. Name/number entries may also be assigned to DSS keys on the 120d consoles to simplify call transferring and station dialing.
  • Page 57 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #5, DSS Keys 1-30 DSS keys are numbered vertically on the console – see page 34. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.)

  • Page 58: Programming Procedure

    Tone Commander 2260d Installation Instructions Programming Procedure · Press the MAINT key to enter Maintenance Mode. MAINTENANCE MAIN MENU NAMES TIME STATS SETUP DIAG EXIT · Select NAMES from the Maintenance Main Menu to enter autodial programming mode. The current name database entries will be displayed by phone number order.
  • Page 59 The display will show the entered SPID number. THE SPID NUMBER FOR ALL 2260d DSS KEYS MUST BE 1. · Select NEXT to move the cursor to the CA field. · With the dial pad, enter the call appearance number, 1-128.

  • Page 60: Time Of Day Clock

    Tone Commander 2260d Installation Instructions Time of Day Clock · Press the MAINT key to enter Maintenance Mode. MAINTENANCE MAIN MENU NAMES TIME STATS SETUP DIAG EXIT · Select TIME. The Time menu, along with the current time, will be displayed.

  • Page 61: Statistics

    2260d. All statistics can be reset by the user. Statistics and console error logs can be saved to a PC and printed with the 2260d Setup Utility. Please refer to the 2260d Setup Utility User’s Guide, doc. #14-280182, that accompanies the utility diskette.

  • Page 62: Diagnostics

    NOTE – Removing power from the console does not reset statistics. The elapsed time clock is temporarily suspended when no power is applied. Diagnostics System diagnostics are accessed by selecting DIAG from the maintenance main menu. Use this option when directed to do so by Tone Commander Customer Service. Page 62 13-102735 Rev. F...

  • Page 63: Paging

    Figure 7 – Paging Installation 2260d Programming Procedure The 2260d console is shipped from the factory with a preprogrammed PAGE button. Refer to the figures on pages 34-37 of this document. · Press the MAINT key to enter Maintenance Mode.

  • Page 64: Call Forwarding

    The Call Forward key can be used to forward calls to voice mail or another extension (night attendant, guard station, etc.). No other hardware is required to set up the 2260d with this option. To set the forward-to extension number, see page 43.

  • Page 65: Multiple Consoles

    (shortened). In this example two 2260d consoles will be sharing ten call appearances. Network Programming Issues Prior to placing your telco order, please fill out the 2260d Translation Order Guide #1 for each console as explained below. Console #1 Order twelve Primary Directory Number (PDN) call appearances, beginning at button #1.

  • Page 66: Main And Backup

    · Program call appearances 1 through 10 as Terminate (T), 11 as Non-reserved (N), 12 and 13 as Originate (O), and 14 through 22 as Unused (blank). NOTE – When the ORIGINATE button or a DSS button is pressed, the 2260d searches for an idle call appearance using the following order: 1) call appearances programmed as Originate...
  • Page 67 Tone Commander 2260d Installation Instructions Console Programming Issues Console #1 · Press the MAINT key to enter Maintenance Mode. · Select SETUP . The Setup menu will be displayed. · Set up the loops as in the Shared Call Appearances section for console #1 above.
  • Page 68 PDN. In this example two 2260d consoles, each with a different PDN, will be set up. The main attendant will be operating console #1 and the message attendant will operate console #2. In this application, the PDN of console #1 is also the LDN of the user.

  • Page 69: Troubleshooting

    Line 3/4 Line 4/4 If it is, set the slide switch on the rear panel of the 2260d from MON to RUN. The desired display as shown in Figure 1 will now be shown. Proceed to Line Initialization Diagnostics (page 70).
  • Page 70 Diagnostics below. Line Initialization Diagnostics When power is applied to a 2260d ISDN console that is connected to a fully configured and active ISDN line, the Line Diagnostic display is automatically shown. Information within the display is continuously updated. When the 2260d and network are fully initialized, the display clears. A typical display transition is as shown below.
  • Page 71 • Replace the 2260d console. If Screen 5 is showing continuously: • Check to see if a valid SPID format (3 to 20 numerical digits) is entered in the 2260d's SPID Program. If one is not entered, enter one, save, and exit.

  • Page 72: Call Reject

    * This field may indicate a 10-digit, 7-digit, or abbreviated directory number (DN). If the DN dialed has been assigned a name in the 2260d database, a name will be shown. Press the RELEASE button, then proceed to Call Termination Checkout (page 74).
  • Page 73 Tone Commander 2260d Installation Instructions Awaiting Network Response XX:XX Screen 14 1. Enter the Maintenance Mode, select SETUP , select LOOPS, and view the loop assignments for the console. 2. Verify that all call appearances (CA)s programmed for (ORIG)inate or Non-reserved (N/R) shown in the LOOPS display are operational.
  • Page 74 ORIG or N/R. If none are programmed, program the highest numbered CA as N/R. Repeat the procedures in this section. Call Termination Checkout From another telephone, call the Primary Directory Number (PDN) of the 2260d console. When this is done, the console will ring and the following will be shown in the display: XX:XX...
  • Page 75 Tone Commander 2260d Installation Instructions Call Transfer Checkout From another telephone, call the PDN of the 2260d console. Answer the call and the following will be shown in Line 1 of the display: TALK Internal 717 555-1492 XX:XX Screen 21 Press the ORIGINATE button.
  • Page 76 Tone Commander 2260d Installation Instructions DSS Call Origination Checkout Press any DSS button that has already been programmed. When this is done, the following will be shown: DIAL Call Setup Bill Smith XX:XX Screen 24 followed by: DIAL Ringing Bill Smith...
  • Page 77 High resistance paths from the ISDN line to ground can cause the above. DSS Call Transfer Checkout From another telephone, call the PDN of the 2260d console. Answer the call and press a DSS button that has already been programmed. The following will be shown: DIAL Ringing...
  • Page 78 • Contact your telco representative to determine whether the feature has been assigned to the DN being used. • After reconciling network translations and the 2260d program, repeat the procedures in the first three paragraphs in this section. If after pressing the feature button the following is shown in the display:...
  • Page 79 Tone Commander 2260d Installation Instructions Console Inactivity Recovery Procedures If the console is not functioning: 1. Verify that there is backlighting in the console display. 2. If there is no backlighting: • Verify that the console power supply is plugged into active commercial power.

  • Page 80: System Features

    Tone Commander 2260d Installation Instructions System Features Enhanced Incoming Call Identification The caller’s name is displayed when sent from the central office or if the number is found in the console’s internal database. Also shown are the type of call (incoming call, unanswered station call, priority call, hold recall, etc.) and current call state.
  • Page 81 Each DSS key can directly access an individual voice mailbox to enable complete voice mail integration. Single Line per Console Each 2260d console requires only one ISDN line for accessing multiple call appearances and features. Built-in Network and Console Diagnostics Network and data link errors are recorded to aid in trouble analysis.

  • Page 82: Specifications

    Tone Commander 2260d Installation Instructions Specifications 2260d Console Network Interface Termination ....ANSI standard 2B1Q “U” interface Connector ....8-pin modular jack Power Requirements –...

  • Page 83: Console Maintenance

    Tone Commander 2260d Installation Instructions Console Maintenance After initial installation, the 2260d requires little or no maintenance, as long as adherence to the criteria discussed in the Site Preparation section is maintained. The following guidelines are suggested: DON’T plug any other electrical products into the same circuit as the 2260d, even temporarily.

  • Page 84: Warranty

    Repair or replacement under this warranty will be performed at Tone Commander’s factory. Authorization must be obtained from Tone Commander prior to returning a product for repair. Freight must be prepaid for all units returned to Tone Commander. Units repaired under warranty will be return shipped UPS Brown Label (or equivalent), freight prepaid by Tone Commander.

  • Page 85: Translation Order Guides

    Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
  • Page 86 Lucent 2260d Translation Order Guide #2 National ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40DNI CPE Component: Range: RMK: Tone Commander 40d or 2260d ISDN Console Button List: Button Feature Action Parameter Description /CPANSBK ANSBACK Call Park Answer Back...
  • Page 87 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #3 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
  • Page 88 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #4 National ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 1-30 PDN for DSS keys: ______________________ Manual Directory Number CA # Ringing Pattern Key # Exclusion...
  • Page 89 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #5 National ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 31-60 PDN for DSS keys: ______________________ Manual Directory Number CA # Ringing Pattern Key # Exclusion...
  • Page 90 Tone Commander 2260d Installation Instructions Page 90 13-102735 Rev. F...
  • Page 91 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #1 Custom ISDN Primary Directory Number Configuration – Tone Commander 2260d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
  • Page 92 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #2 Custom ISDN Recommended Switch Configuration Group Definition Configuration Group: TCS40D CPE Component: Range: RMK: Tone Commander 40d or 2260d ISDN Console Button List: Button Feature Action Parameter Description [1-4]COM ISDN Intercom /CPANSBK...
  • Page 93 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #3 Custom ISDN Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys 1-60 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Digital Subscriber Loop Telephone #: 6.
  • Page 94 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #4 Custom ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 1-30 PDN for DSS keys: ______________________ Manual Directory Number CA # Ringing Pattern Key # Exclusion...
  • Page 95 Tone Commander 2260d Installation Instructions Lucent 2260d Translation Order Guide #5 Custom ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 31-60 PDN for DSS keys: ______________________ Manual Directory Number CA # Ringing Pattern Key # Exclusion...
  • Page 96 Tone Commander 2260d Installation Instructions Page 96 13-102735 Rev. F...
  • Page 97 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #1 National ISDN-1 Primary Directory Number Configuration – Tone Commander 2260d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
  • Page 98 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #2 National ISDN-1 Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
  • Page 99 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #3 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 1-30 PDN for DSS keys: ______________________ Network MADN Directory Number Primary Ringing Bridging Key # CA #...
  • Page 100 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #4 National ISDN-1 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 31-60 PDN for DSS keys: ______________________ Network MADN Directory Number Primary Ringing Bridging Key # CA #...
  • Page 101 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #1 National ISDN-2 Primary Directory Number Configuration – Tone Commander 2260d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
  • Page 102 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #2 National ISDN-2 Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. PIC (Preferred Long Distance Carrier #): 6.
  • Page 103 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #3 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ Network MADN Directory Number Primary Ringing Bridging Key # CA #...
  • Page 104 Tone Commander 2260d Installation Instructions Nortel 2260d Translation Order Guide #4 National ISDN-2 Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys 31-60 PDN for DSS keys: ______________________ Network MADN Directory Number Primary Ringing Bridging Key # CA #...
  • Page 105 Tone Commander 2260d Installation Instructions Siemens 2260d Translation Order Guide #1 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Area Code (NPA): 6. Directory Number (DN): 7.
  • Page 106 Tone Commander 2260d Installation Instructions Siemens 2260d Translation Order Guide #2 National ISDN Primary Directory Number Configuration – Tone Commander 2260d Console, DSS Keys 1. Customer Name: 2. Customer Contact: 3. Service Address: 4. Billing Telephone #: 5. Area Code (NPA): 6.
  • Page 107 Tone Commander 2260d Installation Instructions Siemens 2260d Translation Order Guide #3 National ISDN Shared Call Appearance Assignments – Tone Commander 2260d Console, DSS Keys PDN for DSS keys: ______________________ Alerting Alerting Directory Number DNCA Directory Number DNCA Pattern Pattern NORMAL...
  • Page 108 Tone Commander 2260d Installation Instructions Page 108 13-102735 Rev. F...

  • Page 109: Configuration Sheets

    Lucent Custom ISDN (check one) Nortel National ISDN Siemens National ISDN If you have any questions about the Configuration Sheets or Translation Order Guides, please call Tone Commander Customer Technical Support at ( 800 ) 524-0024. 13-102735 Rev. F Page 109...
  • Page 110 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #2, Key Mapping See pages 34-37 for default key assignments. MAINT SHIFT Feature Key Number To Dial Call Forward Page Voice Mail 1 Voice Mail 2 Page 110 13-102735 Rev. F...
  • Page 111 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #3 National ISDN Call Queues Default Actual Default Default Actual Actual 22260d Internal Timeout Setting Timeout Queue Setting Setting Identifier Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal Intercom...
  • Page 112 Tone Commander 2260d Installation Instructions Lucent 2260d Configuration Sheet #3 Custom ISDN Call Queues Default Actual Default Default Actual Actual Timeout Setting Timeout Network Identifier Queue Setting Setting Value Queue (000-999 Number (0-8) (0-8) Number (seconds) seconds) External Internal All from...
  • Page 113 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #4 Recall Timers Default Actual Value Timer Value (000-999 (seconds) seconds) Ring Delay Hold Recall Page Recall Call Back Recall NXF Recall Loop Setup Default Value Default Value • Non-reserved = N •...
  • Page 114 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #5, DSS Keys 1-30 DSS keys are numbered vertically on the console – see page 34. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.) Page 114 13-102735 Rev.
  • Page 115 Tone Commander 2260d Installation Instructions 2260d Configuration Sheet #6, DSS Keys 31-60 DSS keys are numbered vertically on the console – see page 34. Directory DSS or Autodial User Name Number Number (18 max.) (7 max.) (10 max.) (18 max.) 13-102735 Rev.
  • Page 116 Tone Commander 2260d Installation Instructions Page 116 13-102735 Rev. F...

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