Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for Tone Commander 2260d
Summary of Contents for Tone Commander 2260d
- Page 1 2260d Attendant’s Guide ®...
-
Page 3: Table Of Contents
Buttons, Display, Indicators ....2260d Console .... - Page 4 Tone Commander 2260d Attendant’s Guide...
-
Page 5: Introduction
HOLD RECALL – Calls left on hold longer than the time selected by the installer will recall the attendant. Buttons and indicators on the 2260d console are described on the following page. Tone Commander 2260d Attendant’s Guide... -
Page 6: Buttons, Display, Indicators
Call Handset/ represented by the of the handset and Processing Headset lower lights next to the the console’s ringer. Buttons Jack (see page 20) DSS buttons. (see page 3) (see page 20) (see page 5) Tone Commander 2260d Attendant’s Guide... -
Page 7: Call Processing Buttons
– picks up a call ringing at a station. POLL – allows visual scanning of held call information. PRIORITY – originates a call-waiting call. RELEASE – disconnects a call. RING DLY – delays ringing for a backup answering console Tone Commander 2260d Attendant’s Guide... - Page 8 – retrieves a call that has been parked. V MAIL – accesses a voice mail system. V MAIL 1-2 Some features may not be available from your telco central office. Contact your service provider or installer for more information. Tone Commander 2260d Attendant’s Guide...
-
Page 9: Hold Loop Buttons
Note: For key telephones with multiple lines (directory number call appearances), the Line Status Light indicates the state of the first line. The station may be able to accept calls on other lines when busy is indicated. Tone Commander 2260d Attendant’s Guide... -
Page 10: Display
The time of day in 12 hour hh:mm format is shown at the right of the display. Call Call State Information Name / Number Time TALK Internal Bob Smith 12:32 RING Internal Barney Jones HLD 2 HLD 3 PAG 2 Tone Commander 2260d Attendant’s Guide... - Page 11 Call Call Calls Ringing Information Name / Number Waiting DIAL Enter# 555-1234 12:32 HOLD Internal Bob Smith RING External Barney Jones CW=3 HLD 2 HLD 3 PAG 2 Tone Commander 2260d Attendant’s Guide...
-
Page 12: Call Information
– remote end rejected the call Rejected – service or feature is not available Not Avail Congestion – network indicates congestion – the central office has not yet responded; Waiting for the call cannot proceed until it does Response Tone Commander 2260d Attendant’s Guide... -
Page 13: Operation
After answering, you may: transfer the call to a station or voice mail system place the call on hold announce the call over a paging system release (disconnect/hang up) the call Tone Commander 2260d Attendant’s Guide... -
Page 14: Transferring Calls
NXF (incomplete transfer) indication. The console is now free to answer another call. Page the called party after pressing the CANCEL button (see page 15). Tone Commander 2260d Attendant’s Guide... -
Page 15: Call Hold
The display will show “HLD” and the time, in 10 second increments, that the call has been on hold (see page 8). Calls that are on hold longer than a preset recall time will ring at the console. Tone Commander 2260d Attendant’s Guide... - Page 16 Press the CONNECT button. The calls will be connected together, and removed from the console. If the wrong hold loop button is inadvertently selected, press the HOLD button to place the call back on hold. Tone Commander 2260d Attendant’s Guide...
-
Page 17: Call Park
If the parked call has been retrieved or abandoned, you will hear reorder (fast busy) tone. Note: This feature requires proper configuration of the 2260d ISDN line in the telco central office to support Directed Call Park. This feature is not supported on Nortel DMS-100 central offices. -
Page 18: Call Pickup
Press the PICKUP button. a Press the ringing station’s DSS button. You will be connected to the call. Note: This feature requires proper configuration of the 2260d ISDN line in the telco central office to support Directed Call Pickup. Automatic Callback The system can alert the console when a busy station becomes idle. -
Page 19: Announcing Calls
Press the VOICE MAIL button. a Press the DSS button for the requested voice mailbox (optional, if you want to connect to a specific mailbox). a Press the CONNECT button to transfer the call. Tone Commander 2260d Attendant’s Guide... -
Page 20: Call Release
To call a station: a Press the DSS button for the desired station. a Press the ORIGINATE button, then dial the station number with the dial pad. Tone Commander 2260d Attendant’s Guide... -
Page 21: Priority Calls
Proceed with transferring the call as explained on page 11. Note: Both the 2260d and called station lines must be properly configured in the telco central office for this feature to operate. This feature is only supported with Lucent 5ESS Custom ISDN. -
Page 22: Conference Calls
Note: The 2260d must be properly configured for multiparty conference in the telco central office for this feature to operate. Conferencing more than three parties is not available on some central offices. -
Page 23: Ring Delays
The light above the button will turn on, indicat- ing that ring delays are enabled. To disable ring delays: a Press the RING DLY button again. The light above the button will turn off. All calls will now ring immediately. Tone Commander 2260d Attendant’s Guide... -
Page 24: Adjusting The Ringer Volume
Some headsets have a jack for the handset, allowing you to switch between the two devices without unplugging. The 2260d console is compatible with amplified electronic headsets only. Contact your system vendor, headset manufacturer, or Tone Commander if you have any questions regarding headset compatibility. -
Page 25: Console Setup
Press the MAINT button to temporarily exit Maintenance Mode. Press the MAINT button again to return to the same Maintenance Mode screen. This allows you to answer a call, then resume console programming where you left off. Tone Commander 2260d Attendant’s Guide... -
Page 26: Name Database
A DSS button may be associated with a name/number entry to simplify dialing. Initial database entry and any extensive changes are most easily accomplished with the 2260d Setup Utility. Please see your system administrator for details. The console’s built-in editing capability provides a convenient method for making a few quick changes. - Page 27 Press the button repeatedly until the desired character appears under the cursor, then press the --> button to move to the next character position. Tone Commander 2260d Attendant’s Guide...
- Page 28 DSS button that has already been used in another entry. Select YES to delete the old entry, or ABORT to return to the editing screen and change the new entry. Tone Commander 2260d Attendant’s Guide...
-
Page 29: Setting The Clock
EXIT a Select EDIT to change the time. The time editing screen will be displayed. Note: The clock will be automatically synchronized with network time if time information is available (Lucent 5ESS Custom ISDN only). Tone Commander 2260d Attendant’s Guide... - Page 30 DONE to the main TIME display menu Enter the time with the dial pad. The cursor will advance to the next character position automatically. You can manually select the character position with the arrow buttons. Tone Commander 2260d Attendant’s Guide...
-
Page 31: Console Care
Console Care Your Tone Commander console is easy to care for. There are no specific maintenance requirements. Never attempt to clean a console by spraying it with cleaners. Do not use solvents or abrasive substances – harm to the console finish may result. - Page 32 Tone Commander 2260d Attendant’s Guide...
- Page 34 14-280180 Rev. C ©2000 11609 49th Place West Mukilteo, WA 98275-4255 (800) 524-0024 (425) 349-1000 Fax: (425) 349-1010...
Need help?
Do you have a question about the 2260d and is the answer not in the manual?
Questions and answers