Tone Commander 8610 User Manual

Tone Commander 8610 User Manual

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8610 / 8620
ISDN Telephone
User Guide

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Summary of Contents for Tone Commander 8610

  • Page 1 8610 / 8620 ISDN Telephone User Guide...
  • Page 3: Table Of Contents

    Setting the Time and Date ..............24 Setting Up Multifunction Keys............25 Setting Up the Call Directory ............31 Personal Ringing Options ...............33 Call Preference Options ..............36 Handset/Headset Configuration............37 Adjusting the Display Contrast............38 Setting a Call Log Password............39 Tone Commander 8610/8620 User Guide...
  • Page 4: Appendix A User Options Menu Tree

    Appendix A User Options Menu Tree .......... 41 Appendix B Warranty and Service ..........43 Appendix C UL/FCC Statements..........44 Tone Commander 8610/8620 User Guide...
  • Page 5: Introduction

    Introduction Tone Commander 8610 and 8620 ISDN Telephones are easy to use multiline terminals with advanced automatic setup capabilities. Features of the 8610 and 8620 include: • AutoSPID and • Automatic Switch Type Parameter Download Detection • Call Log • Message Waiting Indication •...
  • Page 6: Controls And Indicators

    CALL Call Directory modes (pages 8, 12, and 15). Key – enters Setup Mode (page 23). SETUP Key – exits the current menu, saves any changes made, DONE and returns to the previous menu options. Tone Commander 8610/8620 User Guide...
  • Page 7 (Transfer) Key – places the current call on hold, and selects TRAN an idle call appearance for transferring the call. A second press completes a transfer (page 9). (Conference) Key – adds other parties to a conference call CONF (page 9). Tone Commander 8610/8620 User Guide...
  • Page 8 18) Handset/Headset Jack – a jack on the side of the telephone connects to the handset or a standard headset. 19) Telephone Identification Label Area – indented area for a directory number label. Use ½” x 1¾” adhesive labels (Avery 8167 / 5267 or equivalent). Tone Commander 8610/8620 User Guide...
  • Page 9: Operation

    The call duration timer begins when you are connected. Hot Key Dialing Begin dialing by pressing a dial pad key while on-hook. An idle call appearance, if available, will be selected automatically. Tone Commander 8610/8620 User Guide...
  • Page 10: Last Number Redial

    Press an idle DSS key to dial the selected station number. If the station associated with the DSS key is ringing, the call appearance will be answered. Any Call Appearance/Directory Number key can be programmed as a DSS key – see page 26. Tone Commander 8610/8620 User Guide...
  • Page 11: Answering A Call

    Press the busy (red) Call Appearance key for the call you want to bridge. The call duration timer begins when you are connected to the call. To disconnect from the call, replace the handset or press the key. The other parties will remain connected. SPKR Tone Commander 8610/8620 User Guide...
  • Page 12: Displaying Call Appearance Information

    Call Appearance key to place HOLD the currently connected call on hold. The held call appearance indicator will wink with a green light. Press the held Call Appearance key to return to the call. Tone Commander 8610/8620 User Guide...
  • Page 13: Transferring Calls

    CONF Dial the party you wish to add to the conference. After the added party answers, press the key to CONF conference all parties together. Repeat the above steps to add another party. Tone Commander 8610/8620 User Guide...
  • Page 14: Terminating A Conference

    Terminating a Conference Replace the handset or press the key to terminate a SPKR conference, removing yourself and all other parties. Depending on your network configuration, other parties in the conference may remain connected or be disconnected. Tone Commander 8610/8620 User Guide...
  • Page 15: Using Network Features

    Lights the Message Waiting Indicator on your telephone when you have a voice mail message. Voice mail services are provided by your telephone company; consult your service provider for the access number and operation instructions. Tone Commander 8610/8620 User Guide...
  • Page 16: Using The Call Log

    When prompted for a password, enter your password with the dial pad. Press the key after entering the password. DONE To change or remove the password, please refer to page 39. SELECT CALL LOG TYPE UNANS ANSWD Tone Commander 8610/8620 User Guide...
  • Page 17 UNANS will appear in the display. You can select UNANS to enter directly into the Unanswered call log. After you have viewed the unanswered call log, the UNANS display indication will clear until new calls are received. Tone Commander 8610/8620 User Guide...
  • Page 18 For outgoing calls, all digits that were dialed to complete the original call are shown. 3=Dial: 9995551234 Add any required prefixes, and then press the softkey under the directory number to dial the digits displayed. 3=91 9995551234 Tone Commander 8610/8620 User Guide...
  • Page 19: Using The Call Directory

    4 key to cycle through MORE the nine pages until the desired page is displayed. Press the softkey that is under the number you want to dial. To exit the Call Directory, press the key again. CALL Tone Commander 8610/8620 User Guide...
  • Page 20: Using The Speakerphone

    The microphone is located at the front right corner of the telephone. For proper speakerphone operation, make sure that the telephone is placed directly on a hard surface, and the microphone is unobstructed. Tone Commander 8610/8620 User Guide...
  • Page 21: Using Voice Announce

    CAUTION – If Call Announce is enabled for a calling directory number, the caller should not transfer calls unscreened (blind) to your telephone, otherwise the transferred call will be answered using Voice Announce. Tone Commander 8610/8620 User Guide...
  • Page 22: Using A Headset

    Volume settings return to the programmed preset levels after a call is completed. See page 37 to change the preset values. Changes to speakerphone volume levels are retained after a call is completed. Tone Commander 8610/8620 User Guide...
  • Page 23: Adjusting The Ringer Volume

    When the volume is at the lowest setting, the phone will display "RINGER OFF" instead of the date and time when idle. RINGER OFF (VOL^ = ON) REDIAL Press the Volume Up key while you are not on a call to enable the ringer. Tone Commander 8610/8620 User Guide...
  • Page 24: User Options

    If your telephone includes an 8030X Button Expansion Module, use the double-width stand supplied with the 8030X. Tone Commander 8610/8620 User Guide...
  • Page 25 Low Desktop Position High Desktop Position Tone Commander 8610/8620 User Guide...
  • Page 26: Handset Retainer Clip

    Pull out the clip as shown, rotate the clip 180°, then re-insert the clip. The tab should protrude into the hookswitch area. Tone Commander 8610/8620 User Guide...
  • Page 27: Labeling Keys

    Label templates for Microsoft Word can be downloaded from www.tonecommander.com. If your telephone is equipped with an 8001TA or 8003TA Terminal Adapter, you can use the 8610/8620/8810 User Setup Program to set up key labels, Speed Dial keys, Voice Mail Menu keys, and the Call Directory using a Windows PC interface.
  • Page 28: Setting The Time And Date

    MORE When all changes have been made, press the key to DONE return to the User Options menu or press the key to SETUP exit Setup Mode. Tone Commander 8610/8620 User Guide...
  • Page 29: Setting Up Multifunction Keys

    Feature Activator – add a CALL option to originate a call when sending the Feature Activator code. Speed Dial – enter a dialing string for one-button speed dialing. Programming procedures for each key type are described below. Tone Commander 8610/8620 User Guide...
  • Page 30: Dss (Direct Station Select)

    Using the dial pad, enter the number you would dial to call the monitored station. If you need to make corrections while entering numbers, select BKSP (backspace) to delete the previous digit. CLEAR removes all digits, allowing you to start over. Tone Commander 8610/8620 User Guide...
  • Page 31: Feature Activator Keys

    CALL enabled is pressed, a new call will be originated. If the phone is already off-hook when the feature key is pressed, the feature will be activated within the context of the current call. Press the key twice to return to the key selection menu. DONE Tone Commander 8610/8620 User Guide...
  • Page 32: Speed Dial Keys

    P character. The first pause in a dial string will delay dialing until the call is answered; additional pauses delay dialing for one second. Enter multiple pauses to increase the delay time. Tone Commander 8610/8620 User Guide...
  • Page 33: Fa (Feature Activator)

    In the example below, the Speed Dial key sends feature code ‘57’ (Call Forward) followed by the directory number ‘555-1234’. F579871234 |BKSP CLEAR PAUSE When all digits have been entered, press the key to DONE return to the key selection menu. Tone Commander 8610/8620 User Guide...
  • Page 34: Clear (Remove Dialing String)

    – see page 28. 5553491000 |BKSP CLEAR PAUSE Select CLEAR to remove the dialing string. The key is converted to an Unused key. |BKSP PAUSE Press the key to return to the key selection menu. DONE Tone Commander 8610/8620 User Guide...
  • Page 35: Setting Up The Call Directory

    If you need to make corrections while entering the name, select BKSP (backspace) to delete the current character and move back to the previous one. DIRECTORY NAME:Steve |BKSP CLEAR MOVE NUMBER Tone Commander 8610/8620 User Guide...
  • Page 36: Deleting A Directory Entry

    4 key if moving to a different MORE directory page. Deleting a Directory Entry Select CLEAR from the Name screen to delete a directory entry. The entry’s name and number will be deleted immediately. Tone Commander 8610/8620 User Guide...
  • Page 37: Personal Ringing Options

    ALL (if shown in the display), then press a dial pad key (1-8) to select a ringing tone and hear a sample of the tone. RINGING TONE=6 ALL KEYS KEYPAD 1-8 OR LINE KEY Tone Commander 8610/8620 User Guide...
  • Page 38 The current off-hook ringing setting will be displayed. OFFHOOK RING=SINGLE NORMAL SINGLE Select NORMAL or SINGLE to change the setting. Press the key to return to the Personal Ringing menu DONE or press the key to exit Setup Mode. SETUP Tone Commander 8610/8620 User Guide...
  • Page 39 If you want to change the setting for the selected key, select ALWAYS, NEVER, or WAIT2-WAIT7. Press the key to return to the Personal Ringing menu DONE or press the key to exit Setup Mode. SETUP Tone Commander 8610/8620 User Guide...
  • Page 40: Call Preference Options

    4 → PREF) SETUP MORE CALL PREFERENCE=RINGING RING IDLE NONE Select RING, IDLE, or NONE. Press the key to return to the User Options menu or DONE press the key to exit Setup Mode. SETUP Tone Commander 8610/8620 User Guide...
  • Page 41: Handset/Headset Configuration

    Separate preset receive levels are stored for handset and headset modes. Transmit volume level is not adjustable for the handset. Select VOICE. Select VOLUME. The display will show the current preset volume settings. VOLUME:RCV=04 XMT=05 RCV+ RCV- XMT+ XMT- Tone Commander 8610/8620 User Guide...
  • Page 42: Adjusting The Display Contrast

    The display contrast will change, and a bar graph will show the new contrast setting. CONTRAST [{{{{{ Press the key to return to the User Options menu or DONE press the key to exit Setup Mode. SETUP Tone Commander 8610/8620 User Guide...
  • Page 43: Setting A Call Log Password

    Enter a new 4 to 11 digit password with the dial pad. If you need to make corrections, select BKSP (backspace) to delete the previous digit. Press the key. DONE ENTER AGAIN: |BKSP Repeat the password when prompted to verify the new entry. Tone Commander 8610/8620 User Guide...
  • Page 44 SETUP What to do if you lose your password Contact your system administrator or call Tone Commander technical support at (800) 524-0024 in the event you misplace your password. You will need to report the serial number of your telephone to receive a new password.
  • Page 45: User Options Menu Tree

    WAIT3 (Wait 3 Ring Cycles / 18 seconds) WAIT4 (Wait 4 Ring Cycles / 24 seconds) WAIT5 (Wait 5 Ring Cycles / 30 seconds) WAIT6 (Wait 6 Ring Cycles / 36 seconds) WAIT7 (Wait 7 Ring Cycles / 42 seconds) Tone Commander 8610/8620 User Guide...
  • Page 46 HAND (Handset) HEAD (Headset) VOLUME RCV+/- (Receive Volume Up/Down) XMT+/- (Transmit Volume Up/Down, Headset only) DISPLY (Display Contrast) ..........page 38 + (Increase Contrast) - (Decrease Contrast) PASSWD (Call Log Password) ........page 39 SET, CLEAR Tone Commander 8610/8620 User Guide...
  • Page 47: Warranty And Service

    Systems, Inc. (Tone Commander) warrants its products to be free from defects in material and workmanship under conditions of normal use and service. Tone Commander shall, at its option, repair or replace any defective product which, in its opinion, has not been misused, damaged, or improperly installed.
  • Page 48: Ul/Fcc Statements

    13. Never push objects of any kind into this product through any openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on this product. Tone Commander 8610/8620 User Guide...
  • Page 49: Save These Instructions

    16. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 17. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS Tone Commander 8610/8620 User Guide...
  • Page 50: Fcc Requirements

    The following jacks must be ordered from the telephone company in order to interconnect this product with the public communication network: RJ49C. If your 8610 or 8620 causes harm to the telephone network, the Telephone Company may discontinue your service temporarily. if possible, they will notify you in advance.
  • Page 52 13-280195 Rev. C ©2006 11609 49th Place West Mukilteo, WA 98275-4255 (800) 524-0024 (425) 349-1000 Fax: (425) 349-1010 www.tonecommander.com...

This manual is also suitable for:

8620

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