System Recovery: Revert To The Previously Used Software Version - Cisco TelePresence SX20 Quick Set Administrator's Manual

Cisco TelePresence SX20 Quick Set
Contents
System recovery: Revert to the
previously used software version
If there is a severe problem with the video system, switching
to the previously used software version may help solving the
problem. The previously used software image still resides
on the system, so you do not have to download the software
again.
Reverting to the previously used software version should only
be done by a system administrator or in contact with Cisco
technical support.
We strongly recommend that you backup your system's log
files and configuration before you swap to the other software
image.
D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013.
Introduction Web interface Web interface
Navigate to: Maintenance > System Recovery : Backup tab and Software Recovery Swap tab
1. Backing up log files and
system configuration
We recommend that you backup your
system's log files and configuration before
you swap to the other software image.
Click Download Logs
Configuration Backup
instructions to save the files on your
computer.
System settings
and Download
and follow the
48
Setting passwords
2. Reverting to the previously used
software version
1. Revert to the previously used software
version by clicking Switch to software
TCx.y.z..., where x.y.z indicates the
software version.
2. Click Yes to confirm your choice, or
Cancel if you have changed your mind.
Wait while the system resets. The
system will restart automatically when
finished.
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