Page 1: Administrator Guide
Contents Introduction Web interface System settings Setting passwords Appendices Software version TC7.0 DECEMBER 2013 Administrator guide for Cisco TelePresence SX20 Quick Set D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 2: Table Of Contents
Upgrading the system software..........46 Our main objective with this Administrator guide is to address Cisco TelePresence SX20 Quick Set at a glance ....8 Backup and restore ..............47 your goals and needs. Please let us know how well we...
Page 3 Supported RFCs ..............130 User documentation on the Cisco web site ......131 Intellectual property rights ........... 132 Cisco contacts ..............132 D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 4: December
Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Introduction Web interface System settings Setting passwords Appendices Chapter 1 Introduction D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 5: User Documentation
► User documentation on the Cisco web site appendix. • Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Software Unified Communications Manager (CUCM) • Administrator guide (this guide): You can download the software for your product from the...
Page 6: What's New In This Version
10 seconds, the presentation will automatically be resumed. An input is available for presentation only when a content source (e.g. a PC) is connected to that input. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 7 Video Input Source [n] Visibility: <Never/Always/IfSignal> OLD: <ContacList/MeetingList/Dialpad> NEW: <None/LastUsed/ContacList/MeetingList/Dialpad> Video Input Source [n] PresentationSelection OLD: <Manual/Automatic/Hidden> NEW: <Manual/Automatic/OnConnect/Hidden> Video WallPaper OLD: <None/Custom/Growing/Summersky/Waves> NEW: <None/Custom/Growing/Summersky/Waves/Blue> D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 8: Cisco Telepresence Sx20 Quick Set At A Glance
Capabilities for multipoint conferences using the Cisco TelePresence Multiway™ technology, or the built in 4 way Cisco TelePresence MultiSite feature (no external bridge). D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 9: Web Interface
Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface Web interface System settings Setting passwords Appendices Chapter 2 Web interface D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 11: Changing The System Password
Change password for the change to take effect. If the password currently is not set, leave Current password field blank. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 12: The Interactive Menu
Sign In Banner Startup Scripts Security You can read more about user administration, user roles and access rights in the ► User administration section. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 13: System Information
The system information shown in the illustration serve as an example. Your system may be different. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 14: Placing A Call
URI or number. click the button for that participant is on hold. participant. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 15: Sharing Content
1. Choose a Presentation source from the drop-down list. 2. Click Start Presentation. Stop content sharing: Click the Stop Presentation button that is present while sharing. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 16: Controlling And Monitoring A Call
Click the button again to hide the information. Call details If necessary, scroll your browser to see the call details. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 17: Controlling Your Camera
If a camera preset is defined it is listed here. Click the preset’s name to move the camera(s) to the preset position. Click to close the window. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 18: Local Layout Control
Click Change Layout, and choose your preferred layout in the window that opens. You may change the layout while in a call. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 19: Capturing Snapshots
Snapshots from your video system that appears when you tap the contact information in the upper, left corner of the Touch controller. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 20: Controlling The Far End Camera
3. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and to zoom in and out. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 21: Accessing Call Information
Check this box, if you do not want to receive such notifications. Opening the Call Control page Click Open Call Control to go straight to the Call Control page. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 22: System Configuration
Choose a category in order to display the related settings. collapse all or individual lists. The configuration shown in the illustration serve as an example. Your system may be configured differently. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 23: Changing System Settings
The configuration shown in the illustration serve as an example. Your system may be configured differently. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 24: Setting The Administrator Settings Menu Password
Enter the new password in the text input field and click to set it. Click without entering a password to leave the Administrator menu unprotected (not recommended). D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 25: System Status
The status shown in the illustration serve as an example. The status of your system may be different. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 26: Managing The Favorites List
Note that only the first contact method will appear in the Favorites list on the Cisco TelePresence Touch controller. All contact methods are available when using the remote control. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 27: Favorite List Folders
Click Delete to remove the folder and all its contacts and sub-folders. Confirm your choice in the dialog that pops up. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 28: Choosing A Wallpaper
1920 × 1200 pixels. predefined wallpapers. Click Upload to save the file on the video system. The chosen wallpaper is highlighted. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 29: Choosing A Ringtone
Use the stop button (  ) to end the playback. You must save the ringtone before it can be played back. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 30: Peripherals Overview
ISDN Link documentation on ► http://www.cisco.com/go/isdnlink-docs The peripherals shown in the illustration serve as examples. Your system may have different peripherals and video input/output configurations. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 31: User Administration
An administrator user account with full access rights, like the default admin user, must possess all the three roles. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 32 PIN code is used with the remote control and on-screen menu when the Video OSD LoginRequired setting is switched On. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 33 PIN code is used with the remote control and on-screen menu when the Video OSD LoginRequired setting is switched On. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 34 1. Click the name of an existing user to open the Editing user window. 2. Click Delete <user name>... and confirm when prompted. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 35: Adding A Sign In Banner
Adding a sign in banner Enter the message that you want to present to the user when signing in, and click Save to activate the banner. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 36: Managing Startup Scripts
The script name and commands shown in the illustration serve as appears next to an inactive script. examples. You may make your own scripts. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 37: Application Programming Interface
Executing API commands Enter a command, or a sequence of commands, in the text area and click Execute to issue the command(s). D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 38: Managing The Video System's Certificates
The certificates and certificate issuers shown in the illustration serve as examples. Your system may have other certificate(s). D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 39: Managing The List Of Trusted Certificate Authorities
CA certificate list (file format: .PEM). The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 40: Adding Audit Certificates
Choose ExternalSecure from the Logging Mode drop-down list. Click Save for the change to take effect. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 41: Setting Strong Security Mode
1. When in strong security mode, the system can be restored to normal mode by clicking Disable strong security mode..2. The system will restart automatically. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 42: Changing The Persistency Mode
You can also see the status by checking Security > Persistency on the Configuration > System Status page. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 43: Deleting Trust Lists (Cucm Only)
For more information about CUCM and trust lists, read the Administering TC Endpoints on CUCM guide available on the Cisco web site. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 44: Troubleshooting
Deactivate standby to wake up the system. The messages shown in the illustration serve as examples. Your system may show other information. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 45: Downloading Log Files
The log files shown in the illustration serve as examples. Your system may have other files. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 46: Upgrading The System Software
Click Browse... and find the downloaded .pkg file that contains the new software. Release key If you do not have the required key(s), contact your Cisco ii. Check the Upgrade automatically after upload check representative to obtain them. You need a valid release key to be able to use the video...
Page 47: Backup And Restore
Click Restore to reconfigure the system as defined in the file. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 48: System Recovery: Revert To The Previously Used Software Version
Reverting to the previously used software version should only be done by a system administrator or in contact with Cisco technical support. We strongly recommend that you backup your system’s log files and configuration before you swap to the other software image.
Page 49: System Recovery: Factory Reset
Read about software swapping in the ► System recovery: Revert to the previously used software version section. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 50: Restarting The System
The system cannot be turned on again remotely; you must press its power button physically to turn it on. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 51: System Settings
Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Chapter 3 System settings D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 53 SIP Profile [1..1] Type .............. 91 NetworkServices H323 Mode ..........77 RTP Ports Range Stop ............84 SIP Profile [1..1] URI ..............90 D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 54 Video OSD EncryptionIndicator ........... 106 Video Input DVI [2] RGBQuantizationRange ......98 Video OSD InputMethod Cyrillic .......... 108 Video Input DVI [2] Type ............98 D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 55: Audio Settings
Audio Input HDMI [1] Mode Audio Input Microphone [1..2] EchoControl NoiseReduction If you are connecting a Cisco camera with an integrated microphone to the codec’s HDMI 1 The system has a built-in noise reduction which reduces constant background noise (for input, you can enable/disable audio input on the port;...
Page 56: Audio Volume
-34.5 dB to 15 dB (0.5 dB steps). The value 0 means that the audio is switched off. Audio Volume: 70 Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 57: Cameras Settings
Cameras Camera 1 Brightness Mode: Auto Example: Manual: Turn the autofocus off and adjust the camera focus manually. Cameras Camera 1 Focus Mode: Auto Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 58 By setting the Gamma Level you can select which gamma correction table to use. This setting may be useful in difficult lighting conditions, where changes to the brightness setting does not This setting applies only when using a Cisco TelePresence PrecisionHD 1080p12x camera. provide satisfactory results. Requires the Gamma Mode to be set to Manual.
Page 59 To see the result, you can run the following API command: "xStatus Camera". When the camera no longer is connected to a LAN, set to Off. Cameras Camera 1 DHCP: Off Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 60: Conference Settings
Timed: When set to timed (default), the system will revert back and allow incoming calls after the specified timeout, defined by the setting: Conference DoNotDisturb DefaultTimeout. Conference 1 DoNotDisturb Mode: Timed Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 61 Off: Disable the far end control signal capability. On: Enable the far end control signal capability. Conference 1 FarEndControl SignalCapability: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 62 Range: Select a value between 64 and 6000 kbps. Range: Select a value between 64 and 10000. Conference 1 MaxReceiveCallRate: 6000 Example: Conference 1 MaxTotalReceiveCallRate: 10000 Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 63 Conference 1 Presentation OnPlacedOnHold: NoAction Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 64: Conference [1..1] Multipoint Mode
Allow: You will be notified when someone calls you while you are already in a call. You can If registered to a Cisco Unified Communications Manager (CUCM) version 8.6.2 or newer, the accept the incoming call or not. The ongoing call may be put on hold while answering the video system can use either the CUCM conference bridge, or the video system's own built-in incoming call;...
Page 65: Facilityservice Settings
Requires user role: ADMIN Value space: <S: 0, 255> Format: String with a maximum of 255 characters. FacilityService Service 1 Name: "" Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 66: H323 Settings
Requires user role: ADMIN Value space: <S: 0, 64> Format: A valid IPv4 address or IPv6 address. H323 NAT Address: "" Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 67 If no Gatekeeper responds, the system will not use a Gatekeeper for making H.323 calls and hence an IP address must be specified manually. H323 Profile 1 Gatekeeper Discovery: Manual Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 68: H323 Profile [1..1] Portallocation
Static: When set to Static the ports are given within a static predefined range [5555-6555]. H323 Profile 1 PortAllocation: Dynamic Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 69: Logging Settings
Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Logging settings Logging Mode Not applicable in this version. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 70: Network Settings
DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use. Network 1 IPv6 Assignment: Autoconf Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 71 Network [1..1] DHCP RequestTFTPServerAddress Enter the static IPv6 network address for the system. This setting is only applicable when the This setting is used only for video systems that are registered to a Cisco Unified Network IPv6 Assignment is set to Static.
Page 72 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv Audio: 0 Example: Network 1 QoS Diffserv Data: 0 Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 73 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv ICMPv6: 0 Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 74 Requires user role: ADMIN Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Network 1 IEEE8021X Identity: "" Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 75 Set the network traffic control mode to decide how to control the video packets transmission Set the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients speed. without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Requires user role: ADMIN Requires user role: ADMIN Value space: <Off/On>...
Page 76 Requires user role: ADMIN Value space: <Auto/Manual/Off> Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled. Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.
Page 77: Networkservices Settings
Off: The XML API is disabled. NetworkServices SIP Mode: On Example: On: The XML API is enabled (default). NetworkServices XMLAPI Mode: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 78 NetworkServices HTTPS OCSP Mode: Off Example: Off: The HTTPS protocol is disabled. On: The HTTPS protocol is enabled. NetworkServices HTTPS Mode: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 79 SNMP Agent in the codec. The default password is "public". If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same Enter the NTP Address to define the network time protocol server address. This address will SNMP Community is configured there too.
Page 80 NetworkServices SNMP SystemContact NetworkServices CTMS Mode Enter the name of the Network Services SNMP System Contact. This setting determines whether or not to allow multiparty conferences controlled by a Cisco TelePresence Multipoint Switch (CTMS). Requires user role: ADMIN Video systems running software TC5.0 or later are able to initiate or join non-encrypted Value space: <S: 0, 50>...
Page 81: Phonebook Settings
VCS: Select VCS if the phonebook is located on the Cisco TelePresence Video Communication Server. TMS: Select TMS if the phonebook is located on the Cisco TelePresence Management Suite server. Callway: Select Callway if the phonebook is to be provided by the WebEx TelePresence subscription service (formerly called CallWay).
Page 82: Provisioning Settings
Provisioning HttpMethod Off: The video system will not be configured by a provisioning system. Select the HTTP method to be used for the provisioning. TMS: The video system will be configured using TMS (Cisco TelePresence Management Requires user role: ADMIN System).
Page 83 Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Only applicable when the endpoint is provisioned by Cisco Unified Communication Manager (CUCM) and an alternate CUCM is available for redundancy. Enter the address of the alternate Provisioning ExternalManager Domain: "any.domain.com"...
Page 84: Rtp Settings
NOTE: Restart the system for any change to this setting to take effect. Requires user role: ADMIN Value space: <1056..65535> Range: Select a value from 1056 to 65535. RTP Ports Range Stop: 2486 Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 85: Security Settings
Security Audit OnError Action: Ignore Manual: Will use the port value defined in the Security Audit Server Port setting. Example: Security Audit Server PortAssignment: Auto Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 86 Range: Select a value between 1 and 10000 seconds; or select 0 when inactivity should not enforce automatic logout. Security Session InactivityTimeout: 0 Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 87: Serialport Settings
Off: The user can access the codec via the serial port without any login. On: Login is required when connecting to the codec via the serial port. SerialPort LoginRequired: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 88: Sip Settings
Off: Listening for incoming connections on the SIP TCP/UDP ports is turned off. SIP ListenPort: On Example: SIP OCSP Mode Not applicable in this version. SIP OCSP DefaultResponder Not applicable in this version. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 89 On: When set to On, the system will search for available Turn servers in DNS, and before making calls the system will test if port allocation is possible. SIP Profile Turn DiscoverMode: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 90 Format: String with a maximum of 128 characters. SIP Profile 1 TlsVerify: Off Example: SIP Profile 1 Authentication 1 LoginName: "" Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 91 Off: Connect to the single proxy configured first in Proxy Address list. On: Set up multiple outbound connections to servers in the Proxy Address list. Standard: Use this when registering to standard SIP Proxy (tested with Cisco TelePresence VCS and Broadsoft)
Page 92: Standby Settings
DefaultCameraPosition: After a reboot the camera position will be set to the factory default position. Standby BootAction: DefaultCameraPosition Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 93: Systemunit Settings
Requires user role: ADMIN Value space: <Off/On> Off: Disable logging. On: Enable logging. SystemUnit CallLogging Mode: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 94: Systemunit Irsensor
Otherwise, the IR sensor on the codec will be enabled. Off: Disable the IR sensor on the codec. On: Enable the IR sensor on the codec. SystemUnit IrSensor: Auto Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 95: Time Settings
Range: Select a time zone from the list time zones. If using a command line interface; watch up for typos. Time Zone: "GMT (Greenwich Mean Time : Dublin, Edinburgh, Lisbon, Example: London)" D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 96: Userinterface Settings
On: The user preferences are available from the Settings menu on the Touch screen control panel. UserInterface UserPreferences: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 97: Video Settings
Off: self-view is not shown automatically during call setup. On: self-view is shown automatically during call setup. Video CamCtrlPip CallSetup Mode: Off Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 98 HDMI: Select HDMI when you want to use the HDMI as input source 1. component (YPbPr) signal cannot be auto detected. Video Input Source 1 Connector: HDMI Video Input DVI 2 Type: AutoDetect Example: Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 99 IfSignal: When set to IfSignal, the menu selection for the video input source will only be visible when a presentation source is connected to the video input. Video Input Source 1 Visibility: IfSignal Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 100: Web Interface
Rather high resolutions will be used. Video Input Source 1 OptimalDefinition Profile: Medium Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 101: System Settings
DisabledPIPs: The built-in layout engine does not display any PIP frame in the layout on the Example: local output. Video Layout Engine LocalMode: Enabled Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 102 On: Let the system automatically adjust aspect ratio. Maximized: The presentation starts up in full screen mode. Video Layout Scaling: On Example: Video Layout PresentationDefault View: Default Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 103 LowerLeft: The presentation PiP will appear in the lower left corner of the screen. LowerRight: The presentation PiP will appear in the lower right corner of the screen. Video PIP Presentation DefaultValue Position: Current Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 104 LowerRight: The self-view PiP will appear in the lower right corner of the screen. Video SelfviewDefault FullscreenMode: Current Example: Video SelfviewPosition: LowerRight Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 105 On: The Wallpaper menu will be available from the Settings menu. Video SelfviewDefault OnMonitorRole: Current Example: Video OSD WallpaperSelection: On Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 106 AlwaysOn: The virtual keyboard is automatically shown on screen as long as text can be entered in an input field. Video OSD VirtualKeyboard: UserSelectable Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 107 Value space: <Off/On> Off: Do not display todays bookings. On: Displays information about this systems bookings on screen. Video OSD TodaysBookings: Off Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 108 Latin: Latin characters can be entered when using the remote control (default). Value space: <Auto/Full/Limited> Cyrillic: Cyrillic characters can be entered using the remote control. Requires a Cisco Auto: RGB quantization range is automatically selected based on the RGB Quantization TelePresence Remote Control with Cyrillic fonts.
Page 109: Video Wallpaper
High: The system will not use the outer 6% of the output resolution. Video Wallpaper: Summersky Example: Video Output HDMI 1 OverscanLevel: None Example: D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 110: Experimental Settings
Setting passwords Appendices Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 111: Setting Passwords
Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings Setting passwords Setting passwords Appendices Chapter 4 Setting passwords D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 112: Video System
You can create as many user accounts as you like for your video system. You can read more about how to create and manage user accounts in the ► User administration section. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 113: Setting The Menu Password
Touch controller: Tap the upper, left corner of the Touch controller to open the drop down window. Then Settings > System Information. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 114: Setting A Root Password
ADMIN rights. 3. Type the following command: systemtools rootsettings on <password> The root password is not the same as the system (admin) password. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 115: Appendices
Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings Setting passwords Appendices Appendices Appendices D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 116: Power Button And Led Indicator
The codec is starting up (booting), and is not yet ready for use. The LEDs light red: The camera connector is in serial mode (camera control is disabled) D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 117: Connecting The Cisco Telepresence Touch 8 Controller
You will find this setting in the Advanced Configuration on-screen menu (remote control) or in the System Configuration page on the web interface. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 118: Rear Panel
DVI-I socket, digital/analog video input for PC presentations. as a DVD player. being moved or to prevent theft. *VISCA™ is a trademark of Sony Corporation D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 119: Pin-Out Schemes
Analog blue Analog horizontal sync * HDMI has only pins 1 - 19; the Analog ground camera connector has pins 1 - 24. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 120: Cisco Vcs Provisioning
Read the Cisco TMS Provisioning Deployment Guide to find in this guide. Examples showing either the default value or an how to upload the file to Cisco TMS, and how to set the example value are included. desired values for the parameters to be provisioned. If not set by Cisco TMS, the default values will be used.
Page 121: About Monitors
Video > OSD > Output and choose the video output connector for the main monitor. * Use of HDMI 2 requires the Dual Display option. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 122: Navigate To
1024 × 576 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080 ► System settings chapter. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 123: Clearpath — Packet Loss Resilience
System Configuration page (web interface): • Navigate to Conference 1 > PacketLossResilience > Mode Choose Off to disable ClearPath and On to enable ClearPath. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 124: Requirement For Speaker Systems Connected To A Cisco Telepresence C Series Codec
Requirement for speaker systems connected to a Cisco TelePresence C Series codec Cisco has put in a lot of effort to minimize the camera to screen delay on our TelePresence endpoints. New consumer TVs are usually equipped with “Motion Flow”...
Page 126: Factory Resetting The Touch 8 Control Panel
(approximately 10 seconds). 3. Press the Mute button twice. The Touch controller automatically reverts to the default factory settings and restarts. D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 127: Technical Specification For Sx20 Quick Set
• H.263+ • 1366 × 768 (WXGA) • H.264 • 1920 × 1080 (1080p) VESA Monitor Power Management Extended Display Identification Data (EDID) D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 128 • Cisco Discovery Protocol and DHCP option 150 support • Basic telephony features such as hold, resume, transfer, and corporate directory lookup D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 129 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.
Page 130: Supported Rfcs
RFC 3890 A Transport Independent Bandwidth Modifier Feedback Complexity Decoding Operation (RCDO) for SDP • RFC 4587 RTP Payload Format for H.261 Video Streams D14908.06 SX20 Administrator Guide TC7.0, DECEMBER 2013. www.cisco.com — Copyright © 2012-2013 Cisco Systems, Inc. All rights reserved.
Page 131: User Documentation On The Cisco Web Site
Setting passwords Appendices Appendices User documentation on the Cisco web site In general, user documentation for the Cisco TelePresence products is available here: The documents are organized in the following categories: Installation guides: ► http://www.cisco.com/go/telepresence/docs Install and Upgrade > Install and Upgrade Guides You have to choose your product category in the right pane until you find your product.
Page 132: Intellectual Property Rights
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE On our web site you will find an overview of the worldwide Cisco contacts. PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE- NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED ► ...

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