Cisco TelePresence SX20 Quick Set Administrator's Manual
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Cisco TelePresence SX20 Quick Set Administrator's Manual

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Cisco TelePresence SX20 Quick Set

Administrator Guide

Contents
Introduction
Web interface
System settings
Setting passwords
Appendices
Software version TC7.2
AUGUST 2014
Administrator guide
for Cisco TelePresence SX20 Quick Set
D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014.
www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
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  • Page 1: Administrator Guide

    Contents Introduction Web interface System settings Setting passwords Appendices Software version TC7.2 AUGUST 2014 Administrator guide for Cisco TelePresence SX20 Quick Set D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    Capturing screenshots ............48 Our main objective with this Administrator guide is to address Cisco TelePresence SX20 Quick Set at a glance ....8 Upgrading the system software..........49 your goals and needs. Please let us know how well we Backup and restore ..............
  • Page 3 Supported RFCs ..............142 User documentation on the Cisco web site ......143 Intellectual property rights ........... 144 Cisco contacts ..............144 D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 4: Introduction

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Introduction Web interface System settings Setting passwords Appendices Chapter 1 Introduction D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 5: User Documentation

    ►  User documentation on the Cisco web site appendix. • Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Software Unified Communications Manager (CUCM) • Administrator guide (this guide): You can download the software for your product from the...

  • Page 6: What's New In This Version

    CUCM under vendor specific configuration: • SystemUnit Name • Video OSD TodaysBookings • Standby StandbyAction • Audio DefaultVolume • Conference 1 MaxTotalReceiveCallRate • Conference 1 MaxTotalTransmitCallRate D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 7 Peripherals Pairing CiscoTouchPanels RemotePairing whiteboard> Peripherals Profile TouchPanels Video Output HDMI[n] Resolution Time OlsonZone OLD: <Auto/1024_768_60/1280_1024_60/ 1280_720_60/1920_1080_60/1280_768_60/ 1360_768_60/1366_768_60> NEW: <Auto/1024_768_60/1280_1024_60/ 1280_720_50/1280_720_60/1920_1080_50/ 1920_1080_60/1280_768_60/1360_768_60/ 1366_768_60> D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 8: Cisco Telepresence Sx20 Quick Set At A Glance

    Capabilities for multipoint conferences using the Cisco TelePresence Multiway™ technology, or the built in 4 way Cisco TelePresence MultiSite feature (no external bridge). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 9: Web Interface

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface Web interface System settings Setting passwords Appendices Chapter 2 Web interface D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 10: Accessing The Web Interface

    Signing out Hover the mouse over the user name and choose Sign out from the drop-down list. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 11: Changing The System Password

    Change password for the change to take effect. If the password currently is not set, leave Current password field blank. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 12: The Interactive Menu

    User Administration Sign In Banner Startup Scripts Security You can read more about user administration, user roles and access rights in the ► User administration section. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 13: System Information

    The system information shown in the illustration serve as an example. Your system may be different. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 14: Placing A Call

    URI or number. click the button for that participant is on hold. participant. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 15: Sharing Content

    1. Choose a Presentation source from the drop-down list. 2. Click Start Presentation. Stop content sharing: Click the Stop Presentation button that is present while sharing. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 16: Controlling And Monitoring A Call

    Click the button again to hide the information. Call details If necessary, scroll your browser to see the call details. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 17: Controlling Your Camera

    If a camera preset is defined it is listed here. Click the preset’s name to move the camera(s) to the preset position. Click to close the window. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 18: Local Layout Control

    The set of layouts to choose from depends on the system configurations. You may change the layout while in a call. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 19: Capturing Snapshots

    (main source and presentation source) approximately every two seconds. Snapshots from the video system D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 20: Controlling The Far End Camera

    3. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and to zoom in and out. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 21: Accessing Call Information

    Check this box, if you do not want to receive such notifications. Opening the Call Control page Click Open Call Control to go straight to the Call Control page. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 22: System Configuration

    Choose a category in order to display the related settings. collapse all or individual lists. The configuration shown in the illustration serve as an example. Your system may be configured differently. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 23: Changing System Settings

    The configuration shown in the illustration serve as an example. Your system may be configured differently. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 24: Setting The Administrator Settings Menu Password

    Enter the new password in the text input field and click to set it. Click without entering a password to leave the Administrator menu unprotected (not recommended). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 25: System Status

    The status shown in the illustration serve as an example. The status of your system may be different. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 26: Managing The Favorites List

    Note that only the first contact method appears in the Favorites list on the Touch controller. All contact methods are available when using the remote control. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 27: Favorite List Folders

    Click Delete to remove the folder and all its contacts and sub-folders. Confirm your choice in the dialog that pops up. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 28: Choosing A Wallpaper

    Supported file formats: BMP, GIF, JPEG, PNG You cannot delete a predefined wallpaper. Maximum file size: 2 MByte The custom wallpaper will be automatically activated once uploaded. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 29: Choosing A Ringtone

    Use the stop button (   ) to end the playback. Set the ringtone volume Use the slide bar to adjust the ringtone volume. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 30: Peripherals Overview

    ISDN Link documentation on ►  http://www.cisco.com/go/isdnlink-docs The peripherals shown in the illustration serve as examples. Your system may have different peripherals and video input/output configurations. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 31: User Administration

    An administrator user account with full access rights, like the default admin user, must possess all the three roles. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 32 PIN code is used with the TRC5 remote control and on-screen menu when the Video OSD LoginRequired setting is switched On. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 33: User Administration

    PIN code is used with the remote control and on-screen menu when the Video OSD LoginRequired setting is switched On. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 34 1. Click the name of an existing user to open the Editing user window. 2. Click Delete <user name>... and confirm when prompted. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 35: Adding A Sign In Banner

    Adding a sign in banner Enter the message that you want to present to the user when signing in, and click Save to activate the banner. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 36: Managing Startup Scripts

    The script name and commands shown in the illustration serve as appears next to an inactive script. examples. You may make your own scripts. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 37: Application Programming Interface

    Executing API commands Enter a command, or a sequence of commands, in the text area and click Execute to issue the command(s). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 38 The certificates and certificate issuers shown in the illustration serve as examples. Your system may have other certificate(s). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 39 CA certificate list (file format: .PEM). The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 40 If the audit server cannot be authenticated, the logs will not be sent. Always upload the list of trusted certificate authorities before enabling secure audit logging. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 41 The certificate and certificate issuers shown in the illustration serve as examples. Your system will have other certificate(s). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 42: Setting Strong Security Mode

    Disable strong security mode..Confirm your choice in the dialog box that appears The system will restart automatically. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 43: Changing The Persistency Mode

    You can also see the status by checking Security > Persistency on the Configuration > System Status page. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 44: Deleting Trust Lists (Cucm Only)

    For more information about CUCM and trust lists, read the Administering TC Endpoints on CUCM guide available on the Cisco web site. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 45: Troubleshooting

    Deactivate standby to wake up the system. The messages shown in the illustration serve as examples. Your system may show other information. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 46: Downloading Log Files

    The log files shown in the illustration serve as examples. Your system may have other files. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 47: Starting Extended Logging

    As default, the network traffic is not captured. Use the drop down menu if you want to include a full or partial capture of the network traffic. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 48: Capturing Screenshots

    30 seconds before the screenshot is ready. All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 49: Upgrading The System Software

    Click Browse... and find the downloaded .pkg file that contains the new software. Release key If you do not have the required key(s), contact your Cisco ii. Check the Upgrade automatically after upload check representative to obtain them. You need a valid release key to be able to use the video...

  • Page 50: Backup And Restore

    Click Restore to reconfigure the system as defined in the file. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 51: Reverting To The Previously Used Software Version

    Reverting to the previously used software version should only be done by a system administrator or in contact with Cisco technical support. We strongly recommend that you backup your system’s log files and configuration before you swap to the other software image.

  • Page 52: Factory Reset

    Read about software swapping in the ► Reverting to the previously used software version section. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 53: Remote Support User

    Cisco TAC. 4. Cisco TAC will generate a password. The remote support user is valid for seven days, or until it is deleted. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 54: Restarting The System

    The system cannot be turned on again remotely; you must press its power button physically to turn it on. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 55: System Settings

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Chapter 3 System settings D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 56: Overview Of The System Settings

    Conference [1..1] DoNotDisturb DefaultTimeout ....66 Logging Mode ................ 75 corner of the Touch controller. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 57 Provisioning ExternalManager Protocol ......... 91 SIP Profile [1..1] Proxy [1..4] Discovery ........99 NetworkServices CTMS Mode ..........86 Provisioning HttpMethod ............90 D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 58 UserInterface TouchPanel DefaultPanel ......106 Video OSD CallSettingsSelection .........116 Video OSD EncryptionIndicator ..........116 UserInterface UserPreferences ........... 106 Video OSD InputMethod Cyrillic ...........117 D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 59: Audio Settings

    Audio Input HDMI [1] Mode Audio Input Microphone [1..2] EchoControl NoiseReduction If you are connecting a Cisco camera with an integrated microphone to the codec's HDMI input, The system has a built-in noise reduction which reduces constant background noise (for you can enable/disable audio input on the port;...
  • Page 60 -34.5 dB to 15 dB (0.5 dB steps). The value 0 means that the audio is switched off. Audio DefaultVolume: 50 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 61: Audio Volume

    -34.5 dB to 15 dB (0.5 dB steps). The value 0 means that the audio is switched off. Audio Volume: 50 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 62: Cameras Settings

    Auto option in the configuration. Value space: <Auto/Manual> All Cisco Precision cameras support both anti-flickering and auto detection of line frequency. Auto: The camera brightness is automatically set by the system. Auto is the default value, so you should change this setting if you have a camera that does not Manual: Enable manual control of the camera brightness.
  • Page 63 Requires user role: ADMIN Value space: <0..7> Range: Select a value from 0 to 7. Cameras Camera 1 Gamma Level: 0 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 64: Cameras Camera [1] Motormovedetection

    Cameras Camera [1] MotorMoveDetection Cameras Camera [1] DHCP This setting applies only when using a Cisco TelePresence PrecisionHD 1080p12x camera. Applies to cameras which support DHCP over LAN. When set, the command enables support for software upgrade of daisy chained cameras.

  • Page 65: Conference Settings

    Set the auto answer mode. Use the Conference AutoAnswer Delay setting if you want the Cisco TelePresence Server using the video system's interfaces (not available from the TRC5 system to wait a number of seconds before answering the call, and use the Conference remote control and on-screen display).

  • Page 66: Conference [1..1] Micunmuteondisconnect Mode

    Range: Select the number of minutes (between 0 and 1440, i.e. 24 hours) before the Do Not Disturb session times out automatically. Conference 1 DoNotDisturb DefaultTimeOut: 60 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 67 H320: H320 ensures that calls are set up as H.320 calls (only applicable if connected to a Cisco TelePresence ISDN Link gateway). Conference 1 DefaultCall Protocol: H323 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 68 Conference 1 MaxTotalReceiveCallRate: 10000 Example: Requires user role: ADMIN Value space: <1..10> Range: 1 to 10. Conference 1 VideoBandwidth PresentationChannel Weight: 5 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 69 MultiWay requires that the video network includes a multipoint control unit (MCU). rate or to high resolution for the presentation source. If registered to a Cisco Unified Communications Manager (CUCM) version 8.6.2 or newer, the Requires user role: ADMIN video system can use either the CUCM conference bridge, or the video system's own built-in MultiSite feature.

  • Page 70: Conference [1..1] Incomingmultisitecall Mode

    However, the call will appear as a missed call in the call history list. Conference 1 IncomingMultisiteCall Mode: Allow Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 71: Facilityservice Settings

    Requires user role: ADMIN Value space: <S: 0, 255> Format: String with a maximum of 255 characters. FacilityService Service 1 Name: "" Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 72: H323 Settings

    Requires user role: ADMIN Value space: <S: 0, 64> Format: A valid IPv4 address or IPv6 address. H323 NAT Address: "" Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 73 Value space: <1024bit/2048bit> 1024bit: The minimum size is 1024 bit. 2048bit: The minimum size is 2048 bit. H323 Profile 1 Encryption MinKeySize: 1024bit Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 74: H323 Profile [1..1] Portallocation

    Static: When set to Static the ports are given within a static predefined range [5555-6555]. H323 Profile 1 PortAllocation: Dynamic Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 75: Logging Settings

    Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Logging settings Logging Mode Not applicable in this version. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 76: Network Settings

    DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use. Network 1 IPv6 Assignment: Autoconf Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 77 Network [1..1] DHCP RequestTFTPServerAddress Enter the static IPv6 network address for the system. This setting is only applicable when the This setting is used only for video systems that are registered to a Cisco Unified Network IPv6 Assignment is set to Static.
  • Page 78 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv Audio: 0 Example: Network 1 QoS Diffserv Data: 0 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 79 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv ICMPv6: 0 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 80 Requires user role: ADMIN Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Network 1 IEEE8021X Identity: "" Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 81 Set the network traffic control mode to decide how to control the video packets transmission Set the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients speed. without the need for client certificates. Developed by Microsoft, Cisco and RSA Security. Requires user role: ADMIN Requires user role: ADMIN Value space: <Off/On>...
  • Page 82 Requires user role: ADMIN Value space: <Auto/Manual/Off> Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled. Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.

  • Page 83: Networkservices Settings

    Off: The XML API is disabled. NetworkServices SIP Mode: On Example: On: The XML API is enabled (default). NetworkServices XMLAPI Mode: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 84 NetworkServices HTTPS OCSP Mode: Off Example: Off: The HTTPS protocol is disabled. On: The HTTPS protocol is enabled. NetworkServices HTTPS Mode: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 85 Example: NetworkServices Medianet Metadata NetworkServices SNMP Mode Switch On or Off the capability to tag media flows with metadata related to the Cisco Medianet deployment. SNMP (Simple Network Management Protocol) is used in network management systems to monitor network-attached devices (routers, servers, switches, projectors, etc) for conditions Requires user role: ADMIN that warrant administrative attention.
  • Page 86 SNMP Agent in the codec. The default password is "public". Requires user role: ADMIN If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same SNMP Community is configured there too. NOTE: The SNMP Community password is case Value space: <Off/On>...
  • Page 87 NetworkServices CTMS Encryption This setting indicates whether or not the video system supports encryption when participating in a multiparty meeting controlled by a Cisco TelePresence Multipoint Switch (CTMS). CTMS allows three security settings for meetings: non-secure (not encrypted), best effort (encrypted if all participants support encryption, otherwise not encrypted) and secure (always encrypted).

  • Page 88: Peripherals Settings

    Peripherals settings Peripherals Pairing CiscoTouchPanels RemotePairing In order to use Cisco Touch 10 (touch controller) as user interface for the video system, Touch 10 must be paired to the video system via the network (LAN). This is referred to as remote pairing.

  • Page 89: Phonebook Settings

    VCS: Select VCS if the phonebook is located on the Cisco TelePresence Video Communication Server. TMS: Select TMS if the phonebook is located on the Cisco TelePresence Management Suite server. Callway: Select Callway if the phonebook is to be provided by the WebEx TelePresence subscription service (formerly called CallWay).

  • Page 90: Provisioning Settings

    Select the HTTP method to be used for the provisioning. Auto: The provisioning server will automatically be selected by the video system. Requires user role: ADMIN TMS: The video system will be configured using TMS (Cisco TelePresence Management System). Value space: <GET/POST>...
  • Page 91 Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Only applicable when the endpoint is provisioned by Cisco Unified Communication Manager (CUCM) and an alternate CUCM is available for redundancy. Enter the address of the alternate Provisioning ExternalManager Domain: "any.domain.com"...

  • Page 92: Rtp Settings

    NOTE: Restart the system for any change to this setting to take effect. Requires user role: ADMIN Value space: <1120..65535> Range: Select a value from 1120 to 65535. RTP Ports Range Stop: 2486 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 93: Security Settings

    Security Audit OnError Action: Ignore Manual: Will use the port value defined in the Security Audit Server Port setting. Example: Security Audit Server PortAssignment: Auto Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 94 Range: Select a value between 1 and 10000 seconds; or select 0 when inactivity should not enforce automatic logout. Security Session InactivityTimeout: 0 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 95: Serialport Settings

    Off: The user can access the codec via the serial port without any login. On: Login is required when connecting to the codec via the serial port. SerialPort LoginRequired: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 96: Sip Settings

    On: Listening for incoming connections on the SIP TCP/UDP ports is turned on. SIP ListenPort: On Example: SIP OCSP Mode Not applicable in this version. SIP OCSP DefaultResponder Not applicable in this version. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 97 On: When set to On, the system will search for available Turn servers in DNS, and before making calls the system will test if port allocation is possible. SIP Profile Turn DiscoverMode: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 98 Format: String with a maximum of 128 characters. SIP Profile 1 TlsVerify: Off Example: SIP Profile 1 Authentication 1 LoginName: "" Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 99 Off: Connect to the single proxy configured first in Proxy Address list. On: Set up multiple outbound connections to servers in the Proxy Address list. Standard: Use this when registering to standard SIP Proxy (tested with Cisco TelePresence VCS and Broadsoft)

  • Page 100: Standby Settings

    DefaultCameraPosition: After a reboot the camera position will be set to the factory default position. Standby BootAction: DefaultCameraPosition Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 101: Systemunit Settings

    CallHistory Get command. Requires user role: ADMIN Value space: <Off/On> Off: Disable logging. On: Enable logging. SystemUnit CallLogging Mode: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 102: Systemunit Irsensor

    Otherwise, the IR sensor on the codec will be enabled. Off: Disable the IR sensor on the codec. On: Enable the IR sensor on the codec. SystemUnit IrSensor: Auto Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 103: Time Settings

    Time DateFormat: DD _ MM _ YY Example: Time Zone This has been replaced with the Time OlsonZone setting as of software version TC7.2. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 104: Time Olsonzone

    Dublin, Europe/Gibraltar, Europe/Guernsey, Europe/Helsinki, Europe/Isle_of_Man, Europe/ North_Dakota/New_Salem, America/Ojinaga, America/Panama, America/Pangnirtung, America/ Istanbul, Europe/Jersey, Europe/Kaliningrad, Europe/Kiev, Europe/Lisbon, Europe/Ljubljana, Paramaribo, America/Phoenix, America/Port-au-Prince, America/Port_of_Spain, America/ Europe/London, Europe/Luxembourg, Europe/Madrid, Europe/Malta, Europe/Mariehamn, D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 105 Universal, W-SU, WET, Zulu> Range: Select a time zone from the list. Range: Select a time zone from the list time zones. Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 106: Userinterface Settings

    On: The user preferences are available from the Settings menu on the Touch controller. UserInterface UserPreferences: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 107: Video Settings

    Range: Choose for how long self-view remains on. The valid range is between 1 and 60 seconds. Video CamCtrlPip CallSetup Duration: 10 Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 108 Limited: Limited Quantization Range. R, G, B quantization range that excludes some code values at the extremes (16 - 235). This is defined in CEA-861-E. Video Input 1 HDMI 1 RGBQuantizationRange: Auto Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 109 Hidden: In hidden mode, the contents of the input source do not appear in the graphical user interface. Video Input Source 1 PresentationSelection: Manual Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 110: Video Input Source [1..2] Optimaldefinition Profile

    Rather high resolutions will be used. Video Input Source 1 OptimalDefinition Profile: Medium Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 111: Video Layout Presentationdefault View

    Minimized: The presentation starts up in PIP mode. Maximized: The presentation starts up in full screen mode. Video Layout PresentationDefault View: Default Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 112 Value space: <Off/On> Off: No adjustment of the aspect ratio. On: Let the system automatically adjust aspect ratio. Video Layout Scaling: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 113 LowerLeft: The presentation PiP will appear in the lower left corner of the screen. LowerRight: The presentation PiP will appear in the lower right corner of the screen. Video PIP Presentation DefaultValue Position: Current Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 114 Current: When leaving a call, the self-view picture will be kept on the same output as it was during the call. Video SelfviewDefault OnMonitorRole: Current Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 115: Video Osd Wallpaperselection

    On: The Wallpaper menu will be available from the Settings menu. Video OSD VirtualKeyboard: UserSelectable Example: Video OSD WallpaperSelection: On Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 116 Video OSD MissedCallsNotifications: On Example: Off: Do not display todays bookings. On: Displays information about this systems bookings on screen. Video OSD TodaysBookings: Off Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 117 Latin: Latin characters can be entered when using the remote control (default). Off: The local contacts will be placed in a separate folder called MyContacts in the Cyrillic: Cyrillic characters can be entered using the remote control. Requires a Cisco phonebook dialog.
  • Page 118 Range: The value must be between -100 and 100. Video Output HDMI 1 Location HorizontalOffset: 0 Video Output HDMI 1 Location Vertical Offset: 0 Example: Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 119 Video Output HDMI 1 OverscanLevel: None Example: Value space: <Off/On> Off: Disable CEC control. On: Enable CEC control. Video Output HDMI 1 CEC Mode: Off Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 120: Video Wallpaper

    Growing, Summersky, Waves, Blue: The chosen background image is shown on the screen. Video Wallpaper: Summersky Example: D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 121: Experimental Settings

    Setting passwords Appendices Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WILL change in later releases. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 122: Setting Passwords

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings Setting passwords Setting passwords Appendices Chapter 4 Setting passwords D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 123: Setting The System Password

    You can create as many user accounts as you like for your video system. You can read more about how to create and manage user accounts in the ►  User administration section. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 124: Setting The Menu Password

    Touch controller: Tap the upper, left corner of the Touch controller to open the drop down window. Then Settings > System Information. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 125: Appendices

    Cisco TelePresence SX20 Quick Set Administrator Guide Contents Introduction Web interface System settings Setting passwords Appendices Appendices Appendices D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 126: Power Button And Led Indicator

    The codec is starting up (booting), and is not yet ready for use. The LEDs light red: The camera connector is in serial mode (camera control is disabled) D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 127: Connecting The Touch 8 User Interface

    You will find this setting in the Advanced Configuration on-screen menu (remote control) or in the System Configuration page on the web interface. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 128: Connecting The Touch 10 User Interface

    The PoE rated Ethernet cable can be top banner. up to 100 m (330 ft). D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 129: Rear Panel

    PC video input DVI-I socket, digital/analog video input for PC presentations. *VISCA™ is a trademark of Sony Corporation D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 130: Pin-Out Schemes

    Analog blue Analog horizontal sync * HDMI has only pins 1 - 19; the Analog ground camera connector has pins 1 - 24. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 131: Cisco Vcs Provisioning

    Read the Cisco TMS Provisioning Deployment Guide to find in this guide. Examples showing either the default value or an how to upload the file to Cisco TMS, and how to set the example value are included. desired values for the parameters to be provisioned. If not set by Cisco TMS, the default values will be used.

  • Page 132: About Monitors

    Video > OSD > Output and choose the video output connector for the main monitor. * Use of HDMI 2 requires the Dual Display option. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 133: Optimal Definition Profiles

    1024 × 576 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080 ►  System settings chapter. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 134: Clearpath — Packet Loss Resilience

    System Configuration page (web interface): • Navigate to Conference 1 > PacketLossResilience > Mode Choose Off to disable ClearPath and On to enable ClearPath. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 135: Requirement For Speaker Systems Connected To Sx20

    Appendices Requirement for speaker systems connected to SX20 Cisco has put in a lot of effort to minimize the camera to screen delay on our TelePresence endpoints. New consumer TVs are usually equipped with “Motion Flow” or similar technology to insert new video frames between standard frames to create smoother images.

  • Page 136: Factory Resetting The Codec

    Touch controller. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 137: Factory Resetting The Touch 8 User Interface

    (approximately 10 seconds). 3. Press the Mute button twice. The Touch controller automatically reverts to the default factory settings and restarts. D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 138: Factory Resetting The Touch 10 User Interface

    In an error situation it may be required to factory reset Factory resetting Touch 10 the Touch 10 user interface to recover connectivity. This should be done only when in contact with the Cisco support 1. Locate the Mute Volume down buttons.

  • Page 139: Technical Specification For Sx20 Quick Set

    • H.263+ • 1366 × 768 (WXGA) • H.264 • 1920 × 1080 (1080p) VESA Monitor Power Management Extended Display Identification Data (EDID) D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 140 • Cisco Discovery Protocol and DHCP option 150 support • Basic telephony features such as hold, resume, transfer, and corporate directory lookup D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
  • Page 141 All images in these materials are for representational purposes only, actual products may differ. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.

  • Page 142: Supported Rfcs

    RFC 3890 A Transport Independent Bandwidth Modifier Feedback Complexity Decoding Operation (RCDO) for SDP • RFC 4587 RTP Payload Format for H.261 Video Streams D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.

  • Page 143: User Documentation On The Cisco Web Site

    Setting passwords Appendices Appendices User documentation on the Cisco web site In general, user documentation for the Cisco TelePresence products is available here: The documents are organized in the following categories: Installation guides: ► http://www.cisco.com/go/telepresence/docs Install and Upgrade > Install and Upgrade Guides You have to choose your product category in the right pane until you find your product.

  • Page 144: Intellectual Property Rights

    NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE On our web site you will find an overview of the worldwide Cisco contacts. PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE- NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED ► ...

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