Solving Home Screen Applications Problems; Embedded Web Server Does Not Open - Lexmark CX410e User Manual

Troubleshooting

Solving home screen applications problems

• "An application error has occurred" on page 320
An application error has occurred
Action
Step 1
Check the system log for relevant details.
a
Open a Web browser, and then type the printer IP address in the
address field.
If you do not know the IP address of the printer, then you can:
•
View the IP address on the printer home screen.
• Print a network setup page or the menu settings pages, and then
locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
b
Click Settings > Apps > Apps Management > System tab > Log.
c
From the Filter menu, select an application status.
d
From the Application menu, select an application, and then click
Submit.
Does an error message appear in the log?
Step 2
Resolve the error.
Is the application working now?

Embedded Web Server does not open

Action
Step 1
a
Turn on the printer.
b
Open a Web browser, and then type the printer IP address.
c
Press Enter.
Does the Embedded Web Server open?
Yes No
Go to step 2. Contact
support.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
320
customer
customer