Solving Home Screen Applications Problems - Lexmark CS510de User Manual

Troubleshooting

Solving home screen applications problems

• "An application error has occurred" on page 186
An application error has occurred
Action
Step 1
Check the system log for relevant details.
a
Open a Web browser, and then type the printer IP address in the
address field.
If you do not know the IP address of the printer, then you can:
•
View the IP address on the printer home screen.
• Print a network setup page or the menu settings pages, and then
locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
b
Click Settings > Apps > Apps Management > System tab > Log.
c
From the Filter menu, select an application status.
d
From the Application menu, select an application, and then click
Submit.
Does an error message appear in the log?
Step 2
Resolve the error.
Is the application working now?
Yes No
Go to step 2. Contact
support.
The problem is solved. Contact
support.
186
customer
customer