Solving Scanner Problems - Lexmark CX410e User Manual

Troubleshooting
Received fax has poor print quality
Action
Step 1
Ask the person who sent you the fax to:
a
Check if the quality of the original document is satisfactory.
b
Increase the fax scan resolution, if possible.
c
Resend the fax.
Is the fax print quality satisfactory?
Step 2
Decrease the incoming fax transmission speed.
a
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
•
Print a network setup page or menu settings page, and then
locate the IP address in the TCP/IP section.
b
Click Settings > Fax Settings > Analog Fax Setup.
c
In the Max Speed menu, click one of the following:
• 2400
•
4800
•
9600
• 14400
•
33600
d
Click Submit, and then resend the fax.
Is the fax print quality satisfactory?
Step 3
Replace the toner cartridge.
When Cartridge low [88.xy] appears, replace the cartridge,
and then resend the fax.
Is the fax print quality satisfactory?

Solving scanner problems

•
"The scanner does not respond" on page 316
• "Scan job was not successful" on page 317
•
"Scanner unit does not close" on page 317
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
315
customer