Four Slot Spare Battery Charger; Single Slot Serial/Usb Cradle - Motorola MC9190-G User Manual

6 - 8 MC9190-G User Guide

Four Slot Spare Battery Charger

Troubleshooting The Four Slot Spare Battery Charger
Table 6-2
Symptom
Batteries not
charging.

Single Slot Serial/USB Cradle

Troubleshooting the Single Slot Serial/USB Cradle
Table 6-3
Symptom
LEDs do not light
when the
MC9190-G or
spare battery is
inserted.
MC9190-G
battery is not
charging.
Possible Cause
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Battery is faulty.
Battery contacts not
connected to charger.
Possible Cause
Cradle is not receiving
power.
MC9190-G is not
seated firmly in the
cradle.
Spare battery is not
seated firmly in the
cradle.
MC9190-G was
removed from cradle or
cradle was unplugged
from AC power too
soon.
Battery is faulty.
The MC9190-G is not
fully seated in the
cradle.
Ensure the charger is receiving power. Confirm main battery is
charging. If a battery is fully depleted, it can take up to four hours to
fully recharge a battery.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
Ensure the power cable is connected securely to both the cradle and
to AC power.
Remove and re-insert the MC9190-G into the cradle, ensuring it is
firmly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
Ensure cradle is receiving power. Ensure the MC9190-G is seated
correctly. Confirm main battery is charging. If a MC9190-G battery is
fully depleted, it can take up to four hours to fully recharge a battery
(if the MC9190-G is off and longer if the MC9190-G is operating).
For Windows Mobile 6.5 devices, view battery status by tapping
> > >
Settings System Power
For Windows CE 6.0 devices, view battery status by tapping
> >
Settings Control Panel
Verify that other batteries charge properly. If so, replace the faulty
battery.
Remove and re-insert the MC9190-G into the cradle, ensuring it is
firmly seated.
Action
Solution
.
.
Power
Start
>
Start