Error Message Displayed - Oce im7520 User Manual

Troubleshooting
5.4

Error Message Displayed

When there occurs any trouble with this machine, the error screen is
displayed. And on this error screen, the following error message is shown.
Take a necessary step referring to the table given below.
When there is no normal communication available after taking action,
contact your service representative.
Error code of the transmission system
Code Classification
N10 Connection er-
ror
N11 Connection er-
ror
N12 Connection er-
ror
N13 Connection er-
ror
N14 Protocol error
N15 Protocol error
N16 Protocol error
N17 Protocol error
N18 Other errors
Network Fax
Details of the error Redi-
al
Destination error No
Connection declined No
by the other party
machine
Disconnection of the Yes
line
No response re- No
ceived from the net-
work
Mail delivery error No
Connection reset by Yes
the other party ma-
chine
Local machine net- Yes
work busy
Communication No
time out
Other errors No
Corrective Action
Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.
Reception is declined.
Check the condition of the other par-
ty machine.
Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
Check the condition of the other par-
ty machine.
Check the network setting of local
machine.
Ask the network administrator if the
network is operating normally.
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
Check the condition of the other par-
ty machine. Send it again after wait-
ing for a while.
Check the each settings.
Check to see if there occurs any ab-
normal condition with the network,
such as the disconnection of a cable.
After turning off and on the main
power switch, send it again.
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