Limited Warranty - RCA 1223 User Manual

For instructions on how to obtain warranty service, you may call Customer
Care at 1-877-722-4908 or you may visit our website at www.rca4phones.
com. If you prefer, you may write to us at:
Supreme Power USA LLC
PO Box 501045
Indianapolis IN 46250-1045
Please do not send products to this address as it only adds delays in ser-
vice and may result in lost or damaged product.This PO BOX is for written
communication only.
If the equipment is causing harm to the telephone network, the telephone
company may require that you disconnect the equipment until the problem is
resolved.

Limited Warranty

What your limited warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase. Please retain your sales receipt,as that
will act as your proof of purchase in order to validate warranty status.
What we will do:
• Provide you with a new or, at our option, a refurbished exchange unit of
same or similar model. The exchange model is under warranty for the
remainder of the original product's one year warranty, or 90 days from the
date the replacement product was shipped to you, whichever is longer.
How to get service:
• Call Customer Care at 1-877-722-4908. Please have your product with you
and please have your model number and date code available when calling
us. The model number and date code can be found on the underside of the
base unit.
If you are within your limited warranty period and it is determined that
service is required:
• We will ask that you properly pack your product to avoid shipping damage.
We recommend that you use the original carton and packing materials.
• We will ask you to include with your product the following:
o Your name, return shipping address and daytime phone number hand-
written or typed on a sheet of paper
o A legible copy of your sales receipt ( please do not send the original sales
receipt )
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