RCA 16211370 User Manual
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RCA 16211370 User Manual

RCA 16211370 User Manual

Two-line speakerphone with call waiting caller id
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Two-Line Speakerphone
with Call Waiting Caller ID
User's Guide
Please read this manual before
operating this product for the
first time.
TOCOM 16211370
Model 25202

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  • Page 1 Two-Line Speakerphone with Call Waiting Caller ID User’s Guide Please read this manual before operating this product for the first time. TOCOM 16211370 Model 25202...

  • Page 2: Equipment Approval Information

    Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

  • Page 3: Table Of Contents

    MPORTANT NFORMATION QUIPMENT PPROVAL NFORMATION ... 2 NTERFERENCE NFORMATION ... 5 NTRODUCTION ONNECTIONS AND ETUP ... 6 AYOUT ... 7 ARTS HECKLIST ELEPHONE EQUIREMENTS ... 7 NSTALLATION MPORTANT NSTALLATION NFORMATION ... 8 NSTALLING THE HONE ... 10 ROGRAMMING THE ELEPHONE ...
  • Page 4 Table of Contents ID ... 22 ALLER ID (CID) ... 22 ALLER ... 22 UMMARY CREEN CID R ECEIVING AND TORING CID R ... 23 EVIEWING ECORDS CID R AVING ECORDS TO ... 23 IRECTORY EMORY CID R ... 23 ELETING A ECORD CID R...

  • Page 5: Introduction

    CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services.

  • Page 6: Connections And Setup

    Connections and Setup Base Layout EXIT button DELETE button VOICE MAIL 1 button VOICE MAIL 2 button DND button PAUSE/REDIAL button VOLUME button FLASH button HEADSET button NEW CALL indicator REVIEW button DELETE EXIT NEW CALL VOICE MAIL 1 REVIEW VOICE MAIL 2 PAUSE REDIAL...

  • Page 7: Parts Checklist

    Parts Checklist Make sure your package includes the following items: INTERCOM/MEMORY LOG INT. DIRECTORY MEM. INT. MEM. MENU INT. MEM. INT. STORE MEM. INT. MEM. INT. DELETE EXIT SELECT/SAVE DIAL NEW CALL MEM. INT. VOICE MAIL 1 MEM. REVIEW INT. MEM.

  • Page 8: Installing The Phone

    Connections and Setup Installing the Phone 1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk. 2. Install 3 AA-size alkaline batteries (not included) for back up power in the event of a power failure.
  • Page 9 If you have two telephone lines installed on a single jack, plug one end of the straight telephone line cord into the jack marked LINE 1+2 on the back of the base. Plug the other end into the 2-line wall jack. If you have two separate telephone line jacks, plug one telephone line cord into the jack marked LINE 1+2 and another cord into the jack marked LINE 2.

  • Page 10: Data Port

    Connections and Setup Data Port This phone has a DATA PORT jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. The DATA PORT switch on the back of the phone controls the DATA PORT jack so you can choose line 1 or line 2.

  • Page 11: Programming The Telephone Display Language

    Programming the Telephone Display Language You may set the display language to English, French, or Spanish. The default is English. 1. Press the MENU button. LANGUAGE is displayed 2. Press SELECT. 3. Use the REVIEW 4. When finished, press SELECT to save. To start over, press EXIT to return to the LANGUAGE menu and repeat step 2.

  • Page 12: Flash Time

    Connections and Setup Flash Time Depending on the services you have with the phone company, you may need to adjust the flash timing. It can be set from 100ms or 600ms. The default is 600ms. 1. Press the MENU button. 2.

  • Page 13: Call Alert Tone

    Call Alert Tone When the call alert tone is turned ON, you hear a call alert tone when you are on the phone and you receive a call on the other line. If you prefer to have incoming calls not interrupt or disturb your ongoing conversation, set the Call Alert Tone to OFF.

  • Page 14: Regional Area Codes

    Connections and Setup Regional Area Codes Depending on your area, you may need to set regional area codes. These are needed in order for the phone to determine the number format to display when a valid CID signal is received. Calls received that match any of the regional area codes display as 10 digits. If the number is not displayed correctly, the phone may not be able to dial back the number.

  • Page 15: Voice Mail Access Codes

    Voice Mail Access Codes You can program a voice mail access code for each telephone line for quick access to your voice mail. 1. Press the MENU button. 2. Use the REVIEW 3. Press SELECT. 4. Use the REVIEW 5. Press SELECT. 6.

  • Page 16: O Ptional

    Telephone Operation Telephone Operation Making Calls with the Handset 1. Pick up the handset and the phone automatically selects an open line. 2. Wait for a dial tone. 3. Dial a phone number. 4. Hang up the handset when finished. Making Calls with the Speakerphone 1.

  • Page 17: Switching Between The

    Receiving Calls with the Handset When the phone rings, the corresponding line’s indicator flashes rapidly. 1. Pick up the handset (your phone automatically selects the ringing line). 2. When you are finished, hang up the handset. Receiving Calls with the Speakerphone When the phone rings, the corresponding line’s indicator flashes rapidly.

  • Page 18: Pre -Dialing Telephonen

    Telephone Operation Pre-Dialing Telephone Numbers Pre-dialing lets you to enter , check , and edit a telephone number before engaging the line. There are several ways to pre-dial a telephone number: • Manually enter the telephone number, or • Press one of the 16 memory location buttons, or •...

  • Page 19: Hold

    Hold Placing a Call on Hold 1. Press HOLD. The indicator for the line on hold flashes green. 2. Hang up or press another line button. Releasing a Call from Hold Press the line button for the call on hold. The phone automatically goes into speakerphone mode.

  • Page 20: Ringer Volume

    Telephone Operation Ringer Volume While the handset is on the cradle tap the VOLUME button to increase or decrease the ringer loudness. The phone generates a sample ring at the selected setting. Speakerphone, Handset, and Headset Volume While using the phone press the VOLUME buttons to set the volume to a comfortable level The phone stores the setting when you release the button.

  • Page 21: Telephone Operation

    2. Use the REVIEW minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1 hour intervals up to 24 hours. 3. Press the SELECT button to save your selection. 4. When the Do Not Disturb function is on, the DND indicator flashes. To turn off Do Not Disturb, press the DND button.

  • Page 22: Caller Id

    Caller ID Caller ID (CID) Summary Screen The summary screen shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 10 seconds of receiving a new call, the new caller information is displayed and the green NEW CALL indicator turns on. Battery Indicator 12:43 AM 29 NEW CALLS...

  • Page 23: D Irectory M Emory

    Reviewing CID Records • Press the REVIEW NOTE: When you scroll to the start/end of the list, START /END appears in the display. Saving CID Records to Memory/Phone Directory Memory 1. While a name and telephone number shows in the display, press SELECT if you want to edit the information.

  • Page 24: I F You Did Not Program

    Caller ID 3. To adjust the phone number format, use the REVIEW 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11- digit format. Use the REVIEW numbers. 7-digits: 7-digit telephone number (i.e. 555-5555) 10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-555-5555) 11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number (i.e.

  • Page 25: Memory

    Direct Access Memory & Directory Memory Storing a Name and Number in Memory 1. Press the STORE button. ENTER NUMBER shows in the display. 2. Use the touch-tone pad to enter the number you want to store (up to 32 digits). NOTE: If you make a mistake, use the incorrect digit OR directly input another digit to replace the incorrect digit.

  • Page 26: Storing A Pause

    Memory 1. Press a MEMORY button to review the record stored in Direct Access Memory. Changing a Stored Name or Number 1. Press DIRECTORY. 2 . Use the REVIEW 3. Press SELECT and edit the content according to the steps in the Storing a Name & Number in Memory section.

  • Page 27: Dialing A Stored Number

    Dialing a Stored Number If the number is stored in the Directory Memory, 1. Pick up the handset, or press SPEAKER or HEADSET. 2. Wait for the dial tone. 3. Press the DIRECTORY button, and use the REVIEW 4. Press the DIAL button and the number automatically dials. If the number is stored in the Direct Access Memory, 1.

  • Page 28: Emory

    Memory Deleting All Directory Memory This feature allows you to clear all memory saved in the directory at once. 1. Press the MENU button. 2. Use the REVIEW buttons to scroll to PHONE OPTIONS 3. Press SELECT. CLEAR ALL MEM shows in the display. 4.

  • Page 29: Other Information

    Display Messages The following special messages indicate the status of a message or the unit: NO CALLS The CID memory log is empty. UNKNOWN CALLER The incoming call does not have CID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number was not available.
  • Page 30 Other Information You cannot be heard by the other party. • Make sure the handset or headset cord is connected properly and securely. • Make sure MUTE is not turned on. Phone does not ring. • Make sure the ringer is turned on. •...

  • Page 31: General Product Care

    General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. •...

  • Page 32: Service

    Other Information Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 33: Limited Warranty

    Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •...
  • Page 34 Other Information Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
  • Page 35 Accessory Order Form 37 Base Layout 6 Call Alert Tone 13 Call Timer 18 Call Waiting Caller ID 24 Caller ID (CID) 22 Chain Dialing 27 Changing a Stored Name or Number 26 Conference 20 Connections and Setup 6 Data Port 10 Deleting a CID Record 23 Deleting All CID Records 23 Deleting All Directory...
  • Page 36 Receiving and Storing CID Records 22 Receiving Calls with the Handset 17 Receiving Calls with the Optional Headset 17 Receiving Calls with the Speakerphone 17 Redial 19 Regional Area Codes 14 Removing a Call from Hold 19 Restoring the Defaults 15 Reviewing CID Records 23 Reviewing Stored Names &...

  • Page 37: Accessory Order Form

    To Order To place your order by phone, have your Visa, MasterCard or Discover Card ready and call the toll- free number listed below. Use this number only to place an order for accessory items listed on this order form. 1-800-338-0376 To place your order by mail, detach and mail the completed order form with credit card information, money order or check in US currency (made payable to Thomson multimedia Inc.) to the following...
  • Page 38 Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. ATLINKS USA, Inc. 101 West 103rd Street Indianapolis, IN 46290 ©2003 ATLINKS USA, Inc.

This manual is also suitable for:

25202

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