RCA 25215RE1 User Manual

RCA 25215RE1 User Manual

2-line speakerphone with digital answering system
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2-Line
Speakerphone
with Digital Answering System
Users Guide
25215
V i S Y S
V i S Y S

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  • Page 1 2-Line Speakerphone with Digital Answering System Users Guide 25215 V i S Y S ™ V i S Y S...
  • Page 3: Equipment Approval Information

    The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
  • Page 4: Interference Information

    FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
  • Page 5: Table Of Contents

    Table of Contents Equipment Approval Information Interference Information Licensing Hearing Aid Compatibility Introduction Parts Checklist Telephone Jack Requirements Important Installation Guidelines Phone Layout Installing the Phone Programming the Phone - Standby Screen - Programming Functions - Answering System - Answer Mode...
  • Page 6: Introduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Parts Checklist Make sure your package includes the following items:...
  • Page 7: Telephone Jack Requirements

    • Avoid areas of excessive dust, moisture and low temperature. • Never install telephone wiring during a lightning storm • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
  • Page 9: Installing The Phone

    The phone may be connected by a single two-line cable or two single line cables. 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.
  • Page 10 If you have Line 1 and Line 2 wired into one wall jack in your home or office, you can use one of the supplied telephone line cords to connect from the wall jack to the Line 1 + 2 jack on the back of the phone as shown below.
  • Page 11 -OR- Line 1 Line 2 -OR- Line 1 & 2 6. Connect the handset cord: Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset, and place the handset in the cradle.
  • Page 12: Programming The Phone

    “Phone Setting- Date /Time” to set the clock. If you subscribe to Caller ID services from your telephone service provider, your clock will be set automatically each time you receive a phone call. However, you will need to set the year by going to the Date/Time option in the Phone Settings Menu.
  • Page 13: Settings

    2. Press the OK Soft key. 3. Use the VOL (- or +) button to select Line1 or Line2 and Press the OK Soft key to confirm. 4. There are 4 kinds of OGM to select: Answer & Rec, Answer Only, Work Hours, After Hours; Use the VOL (- or +) button to toggle and Press OK Soft key to confirm.
  • Page 14: Set Work Hours

    Set Work Hours This will allow you to program the start time your day or the opening time of your business From the Set Office Time Menu: 1. Press the VOL (- or +) button to scroll to Set Work Hours . 2.
  • Page 15: Change Pin

    Change Pin You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system. From the Remote Access Menu: 1. Press the VOL (- or +) button to scroll to Change Pin.
  • Page 16: Phone Settings

    Phone Settings 1. Make sure your phone is in idle mode. (not in Talk mode) 2. Press the MENU Soft key (left) to go to the main menu. 3. Press VOL (- or +) button to scroll to Phone Settings. 4.
  • Page 17: Time Format

    Time Format From the Date/Time Menu: 1. Use the VOL (- or +) button to scroll to Time Format. 2. Press the OK Soft key. 3. Use the VOL (- or +) button to scroll to select either 12 Hours or 24 Hours. 4.
  • Page 18: Dial Mode

    Dial Mode From the Phone Settings Menu: 1. Use the VOL (- or +) button to scroll to Dial Mode. 2. Press the OK Soft key. 3. Use the VOL (- or +) button to scroll to select either Line 1 or Line 2. 4.
  • Page 19: Display Setting

    Display Setting 1. Make sure your phone is in idle mode. (not in Talk mode) 2. Press the MENU Soft key (left) to go to the main menu. 3. Press VOL (- or +) button to scroll to Display Setting. 4.
  • Page 20: Telephone Operation

    NOTE: Headset performance may vary widely depending on the quality of the headset. Pre-Dialing 1. With the phone idle, manually enter the telephone number. 2. Press the Speaker button or line1 or line 2 button to take a line, or pick up the corded handset (on the base cradle) and then the telephone number will be dialed out.
  • Page 21: Answering A Call

    Answering a Call 1. Pick up the corded handse to answer the call in Handset mode, -OR- 2. Press the speaker button to answer the call in speakerphone mode, -OR- 3. Press the corresponding line button to answer the call in speakerphone mode, -OR- 4.
  • Page 22: Flash

    Flash If you subscribe to Call Waiting service from your telephone service provider and you receive an incoming call on while a call is currently active on the same line, you will hear an audible tone to indicate another call is waiting.
  • Page 23: Ringer On/Off And Ringer Volume

    NOTE: A name must be assigned, otherwise the record cannot be stored. 5. Press the OK Soft key. The desired redial number shows in the display. 6. You can edit the telephone number by using the Delete button key and number keys. 7. Press OK Soft key to save your entry.
  • Page 24: Answering System Operation

    Answering System Operation There are two mailboxes in the system. One is for Line 1 and another is for Line 2. For memo recording, you can select which mailbox is used to record the memo. Answering System On/Off This function may be switched on or off separately for each line. The Answering system light illuminates when the function is activated on at least one line.
  • Page 25: Erasing Messages

    5. Press OK Soft key to confirm. Remote Access 1. Dial the telephone number to which the answering system is connected. 2. Enter the # key, followed by your 3-digit security code during the outgoing announcement or after you hear the tone.
  • Page 26: Caller Id (Cid)

    IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to Caller ID services from your telephone service provider. To know who is calling while you are currently on an active call on the same line, you must subscribe to Call Waiting Caller ID Service.
  • Page 27: Deleting A Cid Record

    11-digits: 4. To dial the displayed number, select a Line or press the Speaker or Headset button or pick up the handset from the base. Explanation 7-digit telephone number 3-digit area code +7-digit telephone number Long distance code 1 +3-digit area code...
  • Page 28: Call Waiting Caller Id

    IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to Caller ID services from your telephone service provider. To know who is calling while you are currently on an active call on the same line, you must subscribe to Call Waiting Caller ID Service.
  • Page 29: Storing A Record In The One-Touch Memory Buttons

    NOTE: The name field cannot be left empty. 6. Press OK Soft key. The screen displays Enter Number. 7. Use the number pad to input a telephone number. TIP: Press and hold the # button for 2 seconds to insert a pause in a number, if necessary.
  • Page 30: Reviewing Record In One-Touch Memory

    Reviewing Record in One-Touch Memory 1. Make sure your phone is in idle mode. (Not in Talk mode) 2. Press the Directory button. 3. Press One-Touch/Memory Log button (1-10). Editing a Directory Record 1. When reviewing the directory records, use the VOL (- or +) button to scroll to the desired record. 2.
  • Page 31: Dialing A One-Touch/Memory Record

    DELETE? Prompt asking if you want to erase the current record. ENTER NAME Prompt telling you to enter a name. ENTER NUMBER Prompt telling you to enter a telephone number. NEW CALLS Indicates call or calls that have not been reviewed.
  • Page 32: Backup Battery Operation

    No dial tone • Check or repeat installation steps. • Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack. If it doesn’t work, the problem might be your wiring or your local service.
  • Page 33: Warranty Assistance

    If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
  • Page 34: Product Registration

    • Insure your shipment for loss or damage. Telefield NA Inc. accepts no liability in case of damage or loss. • A new unit will be shipped to you freight prepaid. What your warranty does not cover: • Customer instruction. (Your Instruction Book provides information regarding operating instructions and user controls.
  • Page 35: Accessory Information

    Telefield NA Inc. 4915 SW Griffith Dr., Suite 205 Beaverton, OR 97005 Visit the RCA website: www.rca4business.com RCA is a trademark of RCA Trademark Management S.A., used under license. ©2009. All rights reserved. Model 25215 T0009063 (Rev00) 09-50 Printed in China 25215 Spanish Instruction Book available at www.rca4business.com...

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