Action
4
Replace the fusing unit.
Replace the fusing unit. See "Replacing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
5
Replace the transfer belt unit, the 2nd Belt Transfer Roller (2nd BTR),
and the retard roller.
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
a
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
After you replace the transfer belt unit, the 2nd BTR
b
roller, click Chart Print on the Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
Random spots/Blurred images
Action
1
Ensure that the toner cartridges are installed correctly. See "Installing a
Toner Cartridge."
Does this solve your problem?
2
Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
3
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
Yes
The task is complete.
The task is complete.
, and the retard
Yes
The task is complete.
The task is complete.
The task is complete.
No
Go to action 5.
Contact Dell.
No
Go to action 2.
Go to action 3.
Contact Dell.
327
Troubleshooting Guide