Service And Support - GCC Technologies Elite XL User Manual

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Service and support

Appendix
GCC Technologies is committed to servicing and supporting the products it sells.
The documentation is written to provide you with all the help you need. On rare
occasions, however, when the answer is not in the documentation or when you have
a problem with your machine, a network of dealers and service centers are ready to
help you. GCC Technologies supports this base of dealers and service centers with
documentation, training, and technical support to provide you with fast and
competent assistance.
GCC Technologies also offers extended warranty programs for all products.
These extended warranty programs protect you from unexpected repair costs
and provide coverage on all components of the GCC Technologies product.
Purchased during the limited warranty period, extended warranty programs can
provide years of uninterrupted protection.
If you need technical assistance, call Technical Support at (617) 276-8620.
Besides live phone assistance, technical support can also be obtained through a
number of other methods:
World Wide Web (www)
Visit the GCC World Wide Web home page at http://www.gcctech.com. Our
web site contains many tech support related articles and all of our latest printer
drivers.
On-line services
GCC maintains a presence on the on-line services listed below. Through these
services you can contact GCC Technical support and download software up-
grades.
AppleLink: D0126
3rd Party
CompuServe Information Service: 76004.2302
GO MACBVEN, DL2
America On Line: GCC_Tech
Departments, Computing & Software, Industry Connection, GCC Technologies
Service and support H-1