Motorola Blink1 User Manual page 20

Features What does the
message
"PAN TILT disabled
because of network
speed" mean ?
General I am having
problems to access
my cameras from
Internet Explorer.
What should I do ?
General I am having problems
to access my
cameras from Google
™
Chrome . What
should I do ?
General I am having problems
to access my
cameras from Safari
®
on Mac . What
should I do ?
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When your network speed is low,
the PAN and TILT is disabled.
You can see the message on
the application screen when this
occurs.
The following links take you to
the troubleshooting guide for
Internet Explorer related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavaie
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledie
The following links take you to
the troubleshooting guide for
™
Google Chrome related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavach
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledch
The following links take you to
the troubleshooting guide for
®
Safari on Mac .
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledsf
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavasf
Help
General I am not able to
access my cameras
on Internet Explorer
I am using Internet
®
Explorer version 6
OR version 7.
Setting Up When I am using an
iOS device to setup
the camera for first
time use, in the step
where I try to connect
to Camera-XXXXXX
in the Wi-Fi settings,
I get an error saying
"Cannot connect to
Camera-=XXXXXX".
General How do I find
information which
version of APP I am
running?
Help
You need to be on Internet
®
Explorer version 8.0 or above.
®
. Please upgrade your browser.
You can also use Google
™
Chrome to access.
This is a known issue for some
iOS users. Please try to connect
again. This time you should be
able to connect.
When you are viewing your
camera, you can tap on the
GEAR icon to go to the camera
settings page. Select the
Information option to view the
APP and Camera versions.
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