Chapter 24 Troubleshooting
Turn the ZyXEL Device off and on.
3
If this does not work, you have to reset the device to its factory defaults. See
4
Section 24.1 on page
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
the web configurator.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for
the web configurator.
24.3 Internet Access
I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Make sure you entered your ISP account information correctly in the wizard. These
2
fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
3
in the wireless client are the same as the settings in the AP.
Disconnect all the cables from your device, and follow the directions in the Quick
4
Start Guide again.
If the problem continues, contact your ISP.
5
338
335.
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
Section 1.5 on page
26.
P-660HW-Tx v3 Series User's Guide