Calling And Answering; Answering Calls - Polycom IP5000 User Manual

Calling and Answering

Answering Calls

Your phone can handle a maximum of eight calls on hold, or one active call
and seven calls on hold. Only one call can be active at any time.
During a call, the phone displays the name and number of the party you're
talking with and the duration of the call. During a call, the soft keys update so
you can perform specific tasks. The phone LEDs, as well as the line and call
icon (shown in red, below), indicate call status. For more information on status
indicators, see Phone Status Indicators
When you have more than one call (for example, one active call and one held
call, or two held calls), a counter displays at the top-right of the screen
indicating the total number of calls you have, and which call currently
displays. The most recent call displays first.
The following figure shows that your phone has two calls, and you're
currently viewing the first (most recent) call.
To scroll through calls, press
You can answer a call when your phone is idle, when you have held calls, or if
you're currently in a call. If you answer a call when you're already in a call, the
call you were in is automatically held.
If you're in a call and an incoming call arrives, the Ringing icon displays,
and the call counter updates.
To answer a call:
>> Press or the Answer soft key. (If your phone has a silent ring, press
the Answer soft key to answer the call.)
®
User Guide for the Polycom
on page 4.
and .
®
SoundStation IP 5000 Phone
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