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CyberPower warrants to you, the Initial Purchaser, that the Product will be free from defects
in material and workmanship for three years from the date of original purchase, subject to
the terms of this Limited Warranty.
Any Implied Warranty of Merchantability or for Fitness for a Particular Purpose, if applicable
to the Product, is limited in duration to the period of ownership by the Initial Customer. This
provision shall NOT create any Implied Warranty or Merchantability or of Fitness for a
Particular Purpose that would not otherwise apply to the Product.
NOTE: Some States and Provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
To be covered you must still be the owner of the Product at the time of the failure that
results in the claim made under this Limited Warranty.
Exclusive Remedies Under Limited Warranty.
Your exclusive remedy and CyberPower's' sole obligations are as follows for the Product: If
(a) the CyberPower Product you purchased and still own is defective in material or
workmanship under this Limited Warranty or any applicable warranty imposed by law, and
(b) all Limited Warranty requirements have been met, CyberPower will repair or replace the
Product if it proves to be defective in material or workmanship during the Warranty Period.
To make a Limited Warranty claim on a Product, you must do the following:
1
Complete and return the CyberPower Warranty Registration Card, or provide
reasonable proof of purchase (for example, a sales receipt) that establishes you as the
Initial Customer (the original end-user consumer purchaser) of the Product and prove
that the Product was purchased within three (3) years of the event for which you want
to make a claim for warranty service.
2
Call CyberPower at (952) 403-9500 or (877) 297-6937 (toll free), write to CyberPower
at 5555 12th Ave. East, Suite 110, Shakopee, MN 55379, or e-mail CyberPower at
claims@cyberpowersystems.com, within ten (10) days of the event for which you want
to make a claim.
3
When you contact CyberPower, identify the Product, the Purchase Date, and request
Return Materials Authorization (RMA) information from CyberPower.
4
Pack and ship the Product to CyberPower as instructed in your RMA. Show the
RMA code on the shipping label or include it with the Product. You MUST prepay all
shipping costs and you are responsible for packaging and shipment.
CyberPower will inspect and examine the Product within ten (10) days of receipt. If the
Product is not as warranted, CyberPower will repair or replace the Product and return it to
you at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or
replace the Product (if defective) within a reasonable time, CyberPower will refund to you
30 Limited Warranty and Connected Equipment Guarantee
LIMITED WARRANTY
Making a Limited Warranty Claim.
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