Dynamic Forwarding - Yealink SIP-T20P User Manual

User Guide SIP-T20P IP Phone

Dynamic Forwarding

To forward an incoming call to another party:
1. When the phone is ringing, press
2. Enter the number you want to forward the incoming call to.
3. Press
The LCD screen prompts a call forwarded message.
You can transfer a call to another party in one of the three ways:
Blind Transfer: Transfer a call directly to another party without consulting.

Semi-Attended Transfer: Transfer a call when the target phone is ringing.

Attended Transfer: Transfer a call with prior consulting.

To perform a blind transfer:
1. Press
2. Enter the number you want to transfer the call to.
3. Press
Then the call is connected to the number to which you are transferring.
To perform a semi-attended transfer:
1. Press
2. Enter the number you want to transfer the call to.
3. Press
4. Press
To perform an attended transfer:
1. Press
2. Enter the number you want to transfer the call to.
60
FWD: 1234
or .
during a call.
Tran: 1234
again to complete the transfer.
during a call.
or to dial out.
to complete the transfer when receiving ringback.
during a call.
.
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