Remove the power cord from the wall outlet before moving or relocating the scanner. • Follow the Kodak recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners displace dust, dirt and debris to other locations within the scanner, which may cause the scanner to malfunction.
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• The product packaging is recyclable. • Kodak Sidekick Scanners are Energy Star compliant and shipped from the factory with the default time set to 15 minutes. European Union This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling.
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Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. European Union For information on Compliance with EU relevant Regulatory Directives, contact your Authorised representative: Kodak GMBH Hedelfinger Strasse 60 D-70327 Stuttgart, Germany Telefon: (+49) 0711 406 5505...
VRS image enhancement. Supporting The User’s Guide for the Kodak Sidekick 1400u Scanner and VRS manuals are available on the Installation Resource CD. You will need documentation Adobe Acrobat Reader to view the manuals.
- Installation Resource CD which includes the following: • User Utility • ISIS/TWAIN Driver • VRS Software • Kodak SideKick User’s Guide - languages • VRS User Manual and Release Notes - Warranty/Registration sheets - Reference Guide, English - Installation Guide - Service &...
Scanner components Front view ADF door Printer access door ADF door release Paper feed roller Document guide Stop/Start button Feeder tray Exit tray Business card guides extension Power switch Exit stopper Exit tray Paper feed roller — feeds a single document at a time into the scanner.
Rear view AC power input Power cord USB port AC power input/power cord — connects the power cord to the scanner. USB port — connects the USB 2.0 cable to the scanner. A-61676 June 2010...
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• After the scanner has been unpacked, it is recommended that you keep the original carton and all packing materials in case you need them later. • Read the Kodak SideKick 1400u User’s Guide located on the Installation Resource CD. NOTE: If Autoplay is disabled, go to the Windows taskbar, select Start>Run and type D:\SETUP.EXE, where “D”...
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Installing software 1. Turn on the host PC. You must log in as an Administrator. 2. Insert the Sidekick Resource Installation CD in the CD-ROM drive and follow the installation steps. 3. After the software installation, press the Power switch to turn the scanner on.
3 Scanning Contents Turning the scanner on ..............3-1 Document preparation and guidelines ..........3-2 Scanning documents ..............3-3 Stop/Start button operation ............. 3-6 Making selections on the Advanced Settings dialog box ....3-7 Turning the scanner 1. Press the power switch. 2.
Document For best results, follow these guidelines: preparation and • Remove all staples and paper clips. guidelines • When scanning a curled or folded document, flatten the document before feeding it. • Scanning documents such as carbon or carbonless paper may cause skewing, paper jamming or multiple-sheet feeding because it makes the rollers dirty and chemicals can cause the rollers to swell.
Scanning documents For best results follow the document preparation recommendations as previously described. 1. Separate documents that have been stapled or clipped together. Remove glued documents and documents that are curled; these types of documents may cause a paper jam and damage the scanner.
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• When scanning documents that are longer than the feeder tray, you can pull out the feed extension tray, exit stopper and exit extension tray to accommodate the size of the documents you are scanning. Feed extension tray Exit stopper Exit extension tray •...
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5. Place the documents on the feeder tray with the side to be scanned facing up. NOTE: The quantity of the documents should not exceed the paper limit mark on the document guide. This may cause a paper jam or skew. Paper feed roller Feeder tray 6.
Stop/Start button The Stop/Start button has different functions depending on how it is set via the Advanced Settings dialog box. See the next section, “Making operation selections on the Advanced Settings dialog box” for more information. Emergency Stop mode — if the scanner is running and feeding paper, press the blue Stop/Start button to immediately stop the paper in the scanner.
Making selections on 1. Open your scanning application and select Settings. The Advanced Settings dialog box will be displayed. the Advanced Settings dialog box 2. Select Portrait or Landscape depending on how you want to scan your batch. 3. If you have an optional imprinter, click Imprinter to make your imprinter selections.
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Sensitivity — if the Detect Double Feed function operates incorrectly, adjust the sensitivity level by selecting one of the following levels: • High: select this when feeding thin documents. • Normal: this is the standard sensitivity. • Low: select this when feeding thick documents. Feeding Speed —...
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Drop Out — allows you to remove colored (red, green or blue) text or lines printed on documents. Color dropout can only be used with binary images in black and white or binary modes and can be set independently for the front and back of a document. This functionality is primarily used in OCR (Optical Character Reading) to dropout form lines.
4 Maintenance Contents Cleaning procedures............... 4-1 Roller cleaning pads..............4-2 Cleaning the outside of the scanner........... 4-2 Cleaning inside the scanner ............4-3 Cleaning the rollers, sensors and imaging guides...... 4-3 Replacing consumables..............4-6 Replacing the paper feed roller module ........4-6 Replacing the separation roller module........
Review the following information before using the roller cleaning pads. • If you need more information about the roller cleaning pads, refer to the Material Safety Data Sheet (MSDS). See the Kodak website at: www.kodak.com/go/msds. • Additional roller cleaning pads can be purchased. See “Supplies and consumables”...
Cleaning inside the Clean inside the scanner at least once a week or after 20,000 sheets scanner have been scanned, whichever comes first. NOTE: To determine the number of sheets scanned, use the User Utility. See the Chapter 5, User Utility for more information. •...
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3. Use a roller cleaning pad to remove any dirt from the surfaces of all of the rollers and reflector sheets. Separation roller Reflector sheets Drive rollers Drive rollers Waiting Sensor Paper Feed Roller Separation Roller Free Rollers Starting Position Sensor Free Rollers A-61676 June 2010...
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4. Clean the reflector sheet for the ending sensor. • Remove dust on the reflector sheet of the ending sensor with a cotton swab. The reflector sheet is located behind the shaft. Reflector sheet for ending sensor Cotton swab 5. Verify that the sensor rollers are installed properly. 6.
Replacing Replace the paper feed roller module and the separation roller module after 300,000 scans. Replace the roller modules more often if feeding Consumables problems continue after cleaning (i.e., paper jamming, slipping, multi- feeding, marking, etc.). See “Supplies and consumables” later in this chapter for more information regarding additional roller modules.
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5. Remove the paper feed roller module by holding up the paper feed case along the groove of the feed cover to pull the pin out of the slot. Slot Paper feed case 6. Install the new paper feed roller module with its gear on the right side.
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8. Install the new paper feed roller into the grooves at each end. The white gear should be to the right. Grooves Levers 9. While holding the paper feed roller in place, rotate the green levers up at both ends until they click into place. 10.
Replacing the separation 1. Turn the scanner off. roller module 2. Push the ADF door release button to open the ADF door. 3. Remove the separation roller cover by putting your finger tips underneath the tabs and lifting out of place. Separation roller cover 4.
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6. Reinstall the separation roller cover and snap it into place. 7. Gently close the ADF door and turn on the scanner. Replacing the front and There are two sensor rollers, a front sensor roller (the longer roller) and back sensor rollers the back sensor roller (the shorter roller).
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5. Back sensor roller: Push back the wire springs that hold the back sensor roller in place and lift the roller up and out of the holder. Back sensor roller Wire spring 6. Take the new back sensor roller (shorter roller), gently lift the right spring and insert the back sensor roller in place;...
Contact your scanner supplier to order supplies or go to: www.scannerstore.kodak.com. consumables Description CAT No. Kodak Digital Science Roller Cleaning Pads 853 5981 Roller Exchange Kit (includes: 1 Feeder Roller, 1 Front Sensor 846 0321 Roller, 1 Rear Sensor Roller)
Scanner Counter................. 5-3 The User Utility is a software program used to maintain and troubleshoot the Kodak Sidekick 1400u Scanner. The User Utility is installed as part of the scanner’s software installation. If the User Utility icon is not on your desktop, see the section entitled, “Installing the software”...
Scanner Status Scanner Status displays the status of the scanner along with error codes. For information about the messages and error codes, see the section entitled, “User Utility error codes” in Chapter 6. Scanner Information Scanner information provides information about the scanner: Model, Firmware Version, Interface and the status of the imprinter.
2. Click Start Shading. The User Shading utility will guide you through the necessary steps. 3. Clean the transport, rollers and imaging guides. See the section entitled, “Cleaning inside the scanner” in Chapter 4. When finished, click OK. 4. Place the shading paper in the feeder tray in the Landscape position, then click OK.
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- After you replace the rollers, click Clear Counter for After Replace Roller and reset the counter to zero. Help — opens the Kodak Sidekick 1400u Scanner User’s Guide in PDF file format. The manual contains information about scanner operations, cleaning and maintenance and information about the User Utility messages and error codes.
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Check Version Information — right-click the title bar at the top of the display window and click About to view the version information. User Utility operation 1. Select Start>Programs>Kodak>Scanner Tools>Operation Setup. The User Utility Operation Setup window is displayed. setup 2.
6 Troubleshooting Contents Clearing a document jam ..............6-1 Problem solving ................6-2 User Utility error codes ..............6-4 Scanner LED status ................ 6-5 Contacting Service................6-5 Clearing a document To minimize document jams, review the “Document preparation and guidelines” in Chapter 3 for best feeder performance. IMPORTANT: Only remove jammed documents from the ADF when the ADF door is open.
Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly. Use the chart below as a guide to check possible solutions to help resolve the situation before calling Technical Support. If a problem persists after you have checked the User Utility status messages and error codes as described in the “User Utility error codes”...
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Problem Possible Solution Vertical lines appear on the scanned Clean the imaging guides. See Chapter 4, Maintenance for cleaning document. procedures. The scanning density is uneven. • Clean the imaging guides. See Chapter 4, Maintenance for cleaning procedures. • Perform a shading adjustment. See Chapter 5, User Utility for more information.
User Utility error If an issue occurs during scanning, click the icon to open the User Utility. Check the Scanner Status message and Error Code information. The following codes table explains the error codes and messages and describes possible causes/ solutions.
Initializing or sleep mode with warning. Check the status of the scanner using the User Utility. An error occurred. Contacting Service 1. Visit www.Kodak.com/go/dicontacts to obtain the most current phone number for your country. 2. When calling, please have the following information ready: •...
Appendix A Specifications Contents Specifications ..................A-1 System requirements ..............A-2 Space requirements ................A-3 Feature Specification Scanning mode Duplex Scanning method CIS (Contact-type color image sensor) Front and Back sides Background: Black sensor roller Scanning speed Black and White, 200 dpi: Simplex: 43 ppm; Duplex: 76 ipm Lettersize, Color, 150 dpi: Simplex: 19 ppm;...
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VRS with Image Control, VRS enables ISIS and TWAIN Drivers Direct ISIS and TWAIN Drivers System requirements Following is the minimum recommended system configuration to run the Kodak Sidekick 1400u Scanner: Processor: Pentium IV, 1.4 GHz or higher Memory: Black and white scanning: •...
Space requirements Following are the minimum space requirements that are recommended to open and maintain the scanner. The recommended clearance of the top and sides of the scanner will ensure that there is proper ventilation and provide the necessary area for scanner maintenance. •...
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Appendix B Installing and Using the Imprinter Contents Imprinter components ..............B-1 Installing the imprinter..............B-2 Ink cartridge installation and print position........B-4 Installing the ink cartridge............B-4 Adjusting the print position ............B-5 Cleaning the ink cartridge ...............B-6 Cleaning the print head automatically .........B-6 Cleaning the print head manually ..........B-6 Removing the ink cartridge .............B-7 Ink cartridge specifications..............B-7...
Installing the 1. Turn the scanner off. imprinter 2. Open the imprinter door. 3. Insert the upper pins to the guides by matching the grooves with the guides. 4. Insert the lower pins to the guides until they are locked by the springs.
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6. Insert the cables in the clamp. 7. Paste the ink cartridge exchange label provided inside the imprinter door. Ink cartridge exchange label 8. Gently close the imprinter door. A-61676 June 2010...
Ink cartridge Review the precautions below before installing the ink cartridge: installation and • Do not touch the print head with your hands or with a dirty object. printing position • If the date marked on the ink cartridge box has expired, or if the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
3. Move the carriage to the cartridge exchange position and lock the cartridge adjusting lever. Adjusting the printing To add an imprint to the page that will appear on the scanned image, adjust the position of the carriage according to the size of the position documents you want to scan.
Cleaning the ink If the head of the ink cartridge is dirty or if the ink cartridge has not been used for a long period of time, it may not print properly. cartridge Cleaning the print head 1. Click the User Utility icon to open the User Utility. automatically 2.
Ink cartridge The optional pre-scan imprinter unit and replacement ink cartridges are available from resellers, web merchants and from the Kodak on-line specifications store (http:/scannerstore.kodak.com). See the section entitled, “Supplies and consumables” in Chapter 4, Maintenance.
Setting up the print The pre-scan imprinter prints on the front side of documents before they are scanned. The printed results are reflected on the scanned string image. 1. Click Imprinter on the Advanced Settings dialog box. The Imprinter Setting dialog box will be displayed. 2.
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6. In the Start Value field, type in the default value of the counter specified by the imprinter string. 7. In the Step Value field, type in the step number of the counter specified by the imprinter string. 8. Select the printing orientation from the Orientation drop-down list. 9.
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Appendix C Repacking the Scanner If you need to transport or ship the scanner, follow these repacking instructions. • Use the original scanner carton and packing materials. You will also need shipping tape and scissors. • Improper repacking of the scanner may cause damage during handling and shipment.
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