Insert (Ff) - Panasonic S-ICX Technical Manual

Section 521
INSERT (FF2)
This command inserts a new line in the current setting of displayed program
lines. Insertion can be repeated up to 19 lines.
The following screen display shows an example of insertion and setting of the
SEARCH command.
01:Select Cmd.
FWD FWDVM
PLAY RET
SEARCH
List
SEARCH
01:AGENT GRP.
Enter The AGENT
GROUP NUMBER.
(1-3)
List
Example:
SEARCH 1,
01:Search Timer
Enter The AGENT
Search Time.
1 to 600 sec.
List
Example:
SEARCH 1,010,
01:No Ans Timer
Enter The AGENT
No Answer Time.
1 to 600 sec.
List
S-ICX-5.0-521 (ACD 4.0)
1. Press the soft keys 1, 2, 3, 6 or 7 for the commands to be set, and
press the HOLD key.
Example: Press soft key 3 to select SEARCH.
2. Set parameter 1, and press the HOLD key.
Example: Press key 1 to set group 1.
3. Set parameter 2, and press the HOLD key.
Example: Press the 0, 1 and 0 keys to set the Search Timer to 10
seconds.
4. Set parameter 3, and press the HOLD key.
Example: Enter three digits to set the No Ans Timer.
The program line that was set is updated when the final parameter
is set. The next line is moved to, and the screen in step 1 is
redisplayed.
S-ICX (International) issued October 2000
Built-In ACD Supervisor Guide
9