Panasonic NS700 Quick Reference Manual

Panasonic NS700 Quick Reference Manual

Dt5xx series phones telephone system / voice mail
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Panasonic Phone System
NS700
DT5XX Series Phones
Telephone System / Voice Mail
Quick Reference Guide
S:\Phone System Quotes\Quick Reference Guide\Panasonic NCP 500-1000 Quick Reference Guide 3-22-13.docx

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Summary of Contents for Panasonic NS700

  • Page 1 Panasonic Phone System NS700 DT5XX Series Phones Telephone System / Voice Mail Quick Reference Guide S:\Phone System Quotes\Quick Reference Guide\Panasonic NCP 500-1000 Quick Reference Guide 3-22-13.docx...
  • Page 2: Table Of Contents

    Extension List KX-DT543 System Telephone Overview Basic Panasonic Telephone Operations Call Transfer Call Forwarding Incoming Call Distribution Groups Off Hook Call Announce Conference Calls Message Waiting Lamp Extension PIN (password) One-Touch Programming Auto Answer/Automatic Callback (Hands Free Answerback) Paging Voice Processing System Operating Instructions: Voicemail –...
  • Page 3: Extension List

    Extension # Name Direct Number S U P P O R T O P T I O N S 6 1 6 - 8 4 4 - 4 4 4 4 W W W . E L E C T R O M E D I A I N C . C O M...
  • Page 4: Kx-Dt543 System Telephone Overview

    Support Options 616-844-4444 www.electromediainc.com...
  • Page 5 Support Options 616-844-4444 www.electromediainc.com...
  • Page 6: Basic Panasonic Telephone Operations

    Answering a Call If the phone is ringing, left the handset or press SP-PHONE.  If the phone is not ringing, lift the handset or press SP-PHONE or press  flashing line Call Pickup To answer a call ringing on another extension: Lift the handset ...
  • Page 7: Call Transfer

    NOTE: Do not place caller on “HOLD” Blind Transfer – caller not announced Press TRANSFER and then dial extension number  Press transfer, then press the DSS button then hang-up  Press TRANSFER again to return to caller  Screened Transfer – caller announced Press TRANSFER and dial extension number ...
  • Page 8: Call Forwarding

    Call Forwarding Lift the handset  Dial *71 (select one of the following)  Dial 0 to forward intercom and outside calls  Dial 1 to forward outside calls only  Dial 2 to forward intercom calls only  Enter code for type of call to be forwarded (select one of the following) ...
  • Page 9: Incoming Call Distribution Groups

    You can log into or out of an Incoming Call Distribution (ICD) group to control whether you receive calls from the group. Your extension must be assigned to the ICD group in system programming. (See system administrator for details) Log-In / Log-Out Lift handset ...
  • Page 10: Off Hook Call Announce

    During a conversation, you can be informed of a waiting call with a voice announcement. You can hear the caller’s voice through the built-in speaker and talk to the call while the current call is continued using the handset. To make an announcement to a busy extension: Dial extension number ...
  • Page 11: Conference Calls

    NOTE: Do not place caller on “HOLD” During a conversation Press CONF button  Call the next party  Outside call – Dial 9 + number  Inside call – Dial extension number  Press DSS button  When call is answered, announce the conference then Press CONF button to connect all callers ...
  • Page 12: Message Waiting Lamp

    The message Waiting Lamp (MWL) at the top of the display can be turned on by the voice mail system or another caller. If the MWL is illuminated, it means that another extension has turned it on. It does not necessarily mean that you have a voice message even though that is the most common reason for it being on To turn on the message Waiting Lamp at another extension:...
  • Page 13: Extension Pin (Password)

    You can assign a password to each extension. The following features require an extension PIN. Screening CALLS (Voice Mail Features: LCS (Live Call Screening))  Prohibiting other people from seeing your personal speed dialing directory,  call log and SVM log (Display Lock) To use the same settings as your extension at other extensions (Walking ...
  • Page 14: One-Touch Programming

    You can assign a telephone number or a Feature Code to a FLEXIBLE CO button. Then to dial, simply press that button. To assign a telephone number: Press the PROG button on the LCD display  Press the FLEXIBLE CO button that you want to program ...
  • Page 15: Auto Answer/Automatic Callback (Hands Free Answerback)

    Auto Answer You can answer an internal call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. To turn on Auto Answer: While on-hook ...
  • Page 16: Paging

    To make a paging announcement over the proprietary telephones and/or extension speakers: Go off hook  Dial *3301  Make the announcement  Hang-up or wait for someone to answer  To answer a page: Go off hook  Dial *43 ...
  • Page 17: Voicemail - Quickly Setting Up

    Setting up your mailbox From your extension dial 165 or press the VTR button  Enter your password followed by #  Listen to the menu and choose option 4 “Mailbox Management”  To record your name press 3 If your name is already recorded, Press 1 to change the recorded name ...
  • Page 18: Logging In

    Logging into Mailbox: Automatic Log-in (from your extension)  Lift the handset  Dial 165 or press VTR button  If assigned, enter your password then press #  Note: 1234 # is the default password  Manual Log-in (from a different phone) ...
  • Page 19: Personal Greetings

    Changing or Deleting Personal Greeting Message: Dial 165 or press VTR button to log into your mailbox  Press 4 for mailbox management  Press 1 to record personal greetings  Select the desired greeting  Press 1 for the “No Answer Greeting” (Heard by callers when call not ...
  • Page 20: Changing Passwords

    Changing Password Dial 165 or press VTR button to log into your mailbox  Select 4mailbox management  Select 2 to change the password  If assigned, the existing password will be played  Press 1 to change  Dial the new password ...
  • Page 21: Changing Subscriber's Name

    Changing the Subscriber Name Dial 165 or press VTR button to log into your mailbox  Select 4 for mailbox management  Select 3 to record the “owner’s name”  If the owner’s name is already recorded it will be played ...
  • Page 22: Message Playback

    Message Playback and Related Features Dial 165 or press VTR button to log into your mailbox  Press 1 to receive the message  Follow prompts as necessary  Enter 1 to play new messages  Enter 2 to play old messages ...
  • Page 23: Personal Customer Service Menu

    Creating Your Personal Custom Service Menu A personal custom service menu gives callers other options before recording begins. For instance you can give the callers the option of calling you on your cell phone, or give them the option of trying another extension by pressing a number key (0, 3-9).
  • Page 24 Steps to Program Your Personal Custom Service Menu Dial 165 or press VTR button to log into your mailbox  Select 4 for mailbox management  Select 6 to set personal custom service  Select 1 to set key control ...
  • Page 25: Log In & Recording

    The message Manager can perform many functions. However, we are only concerned here with recording the Custom Service Menus Logging into the Message Manager’s Mailbox Dial 165 or press the VTR Button  Dial # 6 * 998  Enter the Message Manager’s Password (8428530) default ...
  • Page 26: System Manager Programming

    To Set up or Edit a Mailbox Dial 165 or press VTR button to log into your mailbox  Dial #6 then Dial *999 to enter the System Managers mailbox  Enter the password followed by the # key  (Default 8428530 or 1234) ...
  • Page 27: Company Greetings & Custom Service Menus

    Custom Service Menu #1 (Day mode) Thank you for calling _______________. If you know your party’s extension, you may dial it at any time or choose from the following menu: Press 1 for Press 2 for Press 3 for Press 4 for Press the # (pound) key to repeat this menu Custom Service Menu #2 (Night mode) Thank you for calling _______________.
  • Page 28: Sample Voice Mail Message

    SAMPLE STANDARD MESSAGES Sample “No Answer” Greeting  Hello – This is _________. I am away from my desk or out of the  office right now. Please leave a message and I will get back to you as soon as possible. If you need immediate assistance, press 0 for the operator.
  • Page 29 SAMPLE PERSONAL CUSTOM SERVICE GREETINGS Sample “No Answer” Greeting  Hello – You have reached __________’s voice mail. If this is an urgent  matter, please press 3 to be connected to my cell phone. Otherwise, please leave me a message and I will return your call as soon as possible. If you need immediate assistance, press 0 for the operator.

This manual is also suitable for:

Kx-ndt543Kx-ndt546

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