Using A Shared Line; Understanding Shared Lines; Adding Yourself To A Shared-Line Call - Cisco 7970 Series Phone Manual

Using a Shared Line

Your system administrator might ask you to use a shared line if you:
• Have multiple phones and want one phone number
• Share call-handling tasks with co-workers
• Handle calls on behalf of a manager

Understanding Shared Lines

Remote-in-Use Icon
The remote-in-use icon
You can place and receive calls as usual on the shared line, even when the remote-in-use icon appears.
Sharing Call Information and Barging
Phones that share a line each display information about calls that are placed and received on the shared
line. This information might include caller ID and call duration. (See the
exceptions.)
When call information is visible in this way, you and coworkers who share a line can add yourselves
to calls using either Barge or cBarge. See
Privacy
If you do not want coworkers who share your line to see information about your calls, enable the
Privacy feature. Doing so also prevents coworkers from barging your calls. See
Viewing or Barging a Shared-Line Call, page
The maximum number of calls that a shared line supports can vary by phone.
Note

Adding Yourself to a Shared-Line Call

Depending on how your phone is configured, you can add yourself to a call on a shared line using
either Barge or cBarge.
If you want to...
See if the shared line is
in use
View details about
current calls on the
shared line
36
appears when another phone that shares your line has a connected call.
Adding Yourself to a Shared-Line Call, page
38.
Then...
Look for the remote-in-use icon
Press the red line button
appear in the call activity area of the touchscreen.
Privacy
next to a red line button
for the remote-in-use line. All non-private calls
topic, below, for
36.
Preventing Others from
.
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