Using A Shared Line - Cisco 7920 Phone Manual

If you want to...
Answer a call that
is ringing on
another extension
within your call
pickup group
Answer a call that
is ringing on an
extension outside
of your group
Tips
Obtain the call group pickup code from your
•
system administrator.
When you press PickUp or GPickUp, you connect
•
to the call that has been ringing for the longest
time.

Using a Shared Line

Your system administrator might give you a "shared"
line. Shared-line features do not apply to standard,
unshared lines. Typically, a shared line has two main
uses:
One person applies a shared line to multiple
•
phones—For example, your shared line, 23456,
applies to your wireless IP phone and to your
Cisco Wireless IP Phone 7920 for Cisco CallManager
Then...
Press to switch to PickUp; then
press PickUp and the call will ring
on your phone. Press Answer to
connect to the call.
Press to switch to GPickUp;
then press GPickUp and dial the
call group pickup code. The call
will ring on your phone. Press
Answer to connect to the call.
Advanced Call Handling
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