NEC NEAX Express Service & Reference Manual

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S e r v i c e a n d R e f e r e n c e G u i d e

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Summary of Contents for NEC NEAX Express

  • Page 1 NEAX Express S e r v i c e a n d R e f e r e n c e G u i d e...
  • Page 3 NEAX Express S e r v i c e a n d R e f e r e n c e G u i d e...
  • Page 4: Proprietary Notice And Liability Disclaimer

    The NEC CSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 5: Table Of Contents

    Contents Proprietary Notice and Liability Disclaimer Using This Guide Text Conventions ........................xi Related Documents ........................ xii Safety Notices ........................xiii Safety Notices for Users Outside of the U.S.A. and Canada ......... xiv Care and Handling........................xv 1 System Overview Overview ..........................1-2 System Chassis ........................
  • Page 6 2 Setting Up the System Overview ..........................2-2 Selecting a Site........................2-2 Unpacking the System......................2-3 Getting Familiar with the System................... 2-3 Front View with Front Door Closed................2-4 Front View with Front Door Opened ................2-5 Rear View........................2-7 Status Indicator LED Descriptions................
  • Page 7 Fault Resilient Booting (FRB) Timer Enable Jumper ..........3-28 Chassis Intrusion Detection Jumper ................3-29 BMC Forced Update Mode..................3-29 4 Disassembly and Reassembly General Information ......................4-3 Static Precautions........................4-4 Preparing Your System for Disassembly and Reassembly............4-4 Equipment Log........................4-4 Opening the Front Door......................
  • Page 8 5 Problem Solving Problem Solving........................5-2 Static Precautions........................5-2 Resetting the System ......................5-2 Fault Resilient Booting......................5-2 Troubleshooting Checklists ....................5-3 Initial System Startup....................5-3 Running New Application Software ................5-4 After System Has Been Running Correctly..............5-5 Additional Troubleshooting Procedures................. 5-6 Preparing the System for Diagnostic Testing ...............
  • Page 9 Launching a Task......................B-6 Resource Configuration Add-in (RCA) Window............B-7 Defining an ISA Card....................B-8 Adding and Removing ISA Cards................B-9 Modifying Resources ....................B-10 System Resource Usage ....................B-11 Multiboot Add-in (MBA) Window................B-12 Password Administration (PWA) Window..............B-13 System Event Log (SEL) Window................B-15 Field Replaceable Unit (FRU) Window ..............B-16 Sensor Data Record (SDR) Window................B-17 Exiting the SSU........................B-18 C Emergency Management Port...
  • Page 10 Server Management Module Connector.................E-6 VGA Video Port ........................E-6 Keyboard and Mouse Connectors ..................E-7 Parallel Port ..........................E-7 Serial Ports..........................E-7 NIC (RJ-45) Network Connector ...................E-8 USB............................E-8 Ultra Wide SCSI Connector ....................E-9 Ultra2/LVD SCSI Connector....................E-10 IDE Connector ........................E-11 ISA Connector ........................E-12 PCI Connector........................E-13 Glossary Equipment Log Index...
  • Page 11: Using This Guide

    Using This Guide Welcome to the Server NEAX Express Service and Reference Guide. This service and reference guide contains all the information found in the System User’s Guide, including disassembly and reassembly instructions for all field replaceable units (FRUs). This service and reference guide also contains system connector locations, external device connector pin information, and a complete parts list, including an exploded view of the system.
  • Page 12 Appendix E, “Connectors” provides a layout of the system power and signal connector locations, including external device connector pin information. “Glossary” defines the standard acronyms and technical terms used in this manual. “Equipment Log” provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system.
  • Page 13: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note : Notes give important information about the material being described.
  • Page 14: Related Documents

    Related Documents In addition to this guide, the following system document is shipped with your server. System Release Notes Release Notes provide you with the latest information about your system. System User's Guide The User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
  • Page 15: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
  • Page 16: Safety Notices For Users Outside Of The U.s.a. And Canada

    Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
  • Page 17: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
  • Page 18 xvi Using This Guide...
  • Page 19: System Overview

    System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board System Board Features Emergency Management Port Console Platform Event Paging System Security...
  • Page 20: Overview

    Overview This server is a modular, multiprocessing server based on the Intel Pentium® II and Pentium® III chip sets. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. This server is also conveniently housed in a tower-based, as shown below. Tower-Based System Front View This server system is designed for minimum downtime.
  • Page 21 As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD- ROM, diskette drives and hard disk drives. Your server features the following major components: Single or dual high-performance processors packaged in either Single Edge Contact Cartridge (SECC) or Single Edge Contact Cartridge 2 (SECC2) packages.
  • Page 22 Integrated dual Universal Serial Bus (USB) ports. One standard power supply module with a slot available for an additional redundant power supply module. When an additional power supply module is installed, both the standard and additional redundant power supply module slots become hot swappable.
  • Page 23: System Chassis

    System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. System Chassis (Left Side View) Removable media bays (2) Speaker/Switch assembly System board Front input fan Rear exhaust fan Second rear exhaust fan Intrusion switch - Side Cover Intrusion keylock switch - Front Cover...
  • Page 24 System Chassis (Right Side View) CD-ROM drive Removable media bay 1.44 MB 3.5"diskette drive SAF-TE board SCSI disk drive bays (7) SCSI backplane board Fans, behind SCSI disk drive bays (3 standard) Interlock switch - side cover Standard power supply Power supply module slots (one standard power supply slot and one optional power supply slot) Power supply status LED...
  • Page 25: Power Supply

    Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...
  • Page 26: System Board

    System Board Fansink connector 2 Server monitor module (SMM) connector Secondary processor External Wake on LAN connector Fansink connector 1 Ultra2/LVD SCSI connector Primary processor Hard drive LED connector DIMM slots Adaptec ARO-1130 connector/PCI slot 4 Main power connector (CAUTION: The Reserved power plug can only be plugged into the first 20 pins of the 24-pin main power connector.)
  • Page 27: Processors

    Note: Memory should be added in order from slot 1 to slot 4. Note: Use DIMMS currently available from the Approved Vendors List (AVL) only. Contact your NEC sales representative or dealer for the current AVL of memory modules (DIMMs) available for your server.
  • Page 28: I/O Expansion Slots

    I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has one full-length ISA bus connector. The ISA features include: Bus speed up to 8.33 MHz 16-bit memory addressing Type A transfers at 5.33 Mbps...
  • Page 29: Real-Time Clock/Calendar

    Real-Time Clock/Calendar The Y2K compliant real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real-time clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration.
  • Page 30: Scsi Controller

    Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks, capable of full or half duplex, with back-to-back transmit at 100 Mbps. The network status LEDs on the system board, which are visible from the rear of the chassis indicate: Transmit/receive activity on the LAN Valid link to the LAN...
  • Page 31: Peripheral Controller

    Peripheral Controller The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. Each serial port can be set to one of four different COM ports and can be enabled separately.
  • Page 32: System Board Management Controller (Bmc)

    System Board Management Controller (BMC) All server management functionality is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.
  • Page 33: Emergency Management Port Console

    Emergency Management Port Console The Emergency Management Port (EMP) Console provides an interface to the Emergency Management Port (EMP). This interface allows remote server management via a modem or direct (serial port to serial port) connection. The server control operations available with EMP Console are: Connecting to remote servers Powering the server on or off Resetting the server...
  • Page 34: System Security

    System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switch. Security with Mechanical Locks and Monitoring The front panel of the tower-based system contains a mechanical lock to prevent access to the front of the computer chassis.
  • Page 35: Using Passwords

    Using Passwords You can set either the user password, the administrator password, or both passwords. Note: Administrator can not disable or change the user password. If user password is set and administrator password is cleared, user can lockout administrator. If user password is set, administrator cannot lockout user.
  • Page 36: Summary Of Software Security Features

    Summary of Software Security Features Table 1-1 below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the SSU and go to the Security Subsystem Group, menu. The table also refers to other SSU menus and to the Setup utility.
  • Page 37 Table 1-1. Software Security Features (continued) Feature Description Control access to the To control access to using the system, set a user password and enable it system other than SSU: through Setup or the SSU. set user password To disable a password, change it to a blank entry or press CTRL-D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group.
  • Page 38 1-20 System Overview...
  • Page 39: Setting Up The System

    Setting Up the System Overview Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System...
  • Page 40: Selecting A Site

    Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note : For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R...
  • Page 41: Unpacking The System

    Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
  • Page 42: Front View With Front Door Closed

    Front View with Front Door Closed This figure shows the location of the front system features. Front Features System indicators (See "Front View with Front Door Opened" later in this chapter). Keylock When locked, secures the front door not allowing access to the front system controls.
  • Page 43: Front View With Front Door Opened

    Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows: 1. If door is locked, unlock the front door. 2. Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet, then push the door back directly over the top of the cabinet as far as it will go.
  • Page 44 This figure shows the location of the front system controls and indicators. Front System Features and Controls Activity light, CD-ROM reader When lit, CD-ROM reader is in use. Load/eject button, CD-ROM reader Press to load CD and eject CD. Activity light, 3 ½-inch diskette drive When lit, diskette is in use.
  • Page 45: Rear View

    Rear View This figure shows the location of the following rear system features and controls. Rear Features and Controls Keyboard PS/2-compatible 6-pin mini-DIN connector. Mouse PS/2-compatible 6-pin mini-DIN connector. COM1 COM1 serial port 9-pin connector. Printer 25-pin parallel port connector. COM2 COM2 serial port 9-pin connector.
  • Page 46: Status Indicator Led Descriptions

    Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
  • Page 47 Disk Drive Status Indicator LEDs Status Description Response Disk Drive Activity Not accessing disk drive None required (normal) ON (Green) Accessing disk drive None required (normal) Disk Drive Status No alarms None required (normal) ON (Amber) (See the "Disk Drive Status Conditions" table that follows.) Note: The Disk Drive Status Indicator LEDs are active only when a RAID board...
  • Page 48: Making Connections

    Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU).
  • Page 49: Setting The Line Voltage

    Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America;...
  • Page 50 Setting the Line Voltage Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC 2-12 Setting Up the System...
  • Page 51: Connecting The Power Cord(S)

    Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5- 15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system are not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
  • Page 52 After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system board, CPU module, memory, keyboard, and most installed peripheral devices. ! CAUTION Always allow POST to complete before powering down your system. ! CAUTION The server management logic on your system board monitors and logs system voltage changes.
  • Page 53: Configuring Your System

    Configuring Your System Configuring Your System Hot Keys BIOS Setup Utility Adaptec SCSI Utility Installing Video Drivers Configuring System Board Jumpers...
  • Page 54: Hot Keys

    Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
  • Page 55: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the SSU, will be overwritten by the SSU the next time the SSU is run.
  • Page 56: Bios Setup Configuration Settings

    Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
  • Page 57: Main Menu

    Main Menu Feature Choices Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette A: Disabled Selects the diskette type. 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Legacy Diskette B: Disabled Selects the diskette type.
  • Page 58: Primary/Secondary Ide Master And Slave Submenu

    Primary/Secondary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to None attempt auto-detection of CD-ROM the drive type and sets the User system to optimum transfer ATAPI Removable mode. IDE Removable None informs the system to ignore this drive.
  • Page 59: Keyboard Submenu

    Keyboard Submenu Feature Choices Description Your Setting NumLock Selects power-on state for Num Lock. Key Click Disabled Enables or disables key click. Enabled Keyboard auto- 13.3/sec 30/sec Selects key repeat rate. repeat rate 10/sec 26.7/sec 6/sec 21.8/sec 2/sec 18.5/sec Keyboard auto- 1/4 sec Selects delay before key repeat delay...
  • Page 60: Advanced Menu

    Advanced Menu Feature Choices Description Your Setting Installed O/S: Other Select Other unless installing Plug-n-Play Windows 9X. Reset Configuration Select Yes if you want to clear Data the system configuration data during next boot. System automatically resets to No in next boot.
  • Page 61: Pci Configuration Submenus

    PCI Configuration Submenus Qualified technical personnel should only change this submenu. ! CAUTION Leave PCI Configuration Submenu at factory-default settings. A technically qualified person should only change this submenu. PCI Configuration Submenu Feature Choices Description Your Setting Press ENTER. PCI Device, Embedded SCSI Devices Enabled Option ROM Scan...
  • Page 62: Integrated Peripheral Configuration Submenu

    Integrated Peripheral Configuration Submenu Feature Choices Description Your Setting COM 1: Disabled Auto forces BIOS to configure Enabled the port. Auto OS Controlled forces OS to (Serial Port A) OS Controlled configure the port. Base I/O Address Selects the base I/O address for COM port 1.
  • Page 63: Advanced Chipset Control

    Advanced Chipset Control Feature Choices Description Your Setting 640 – 768K Disabled If enabled, ISA Master and Enabled DMA cycles are forwarded to PCI. Delayed Disabled Enable the delayed Transaction Enabled transaction mechanism when PIIX4 is target of a PCI transaction.
  • Page 64: Security Menu

    Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices Description Your Setting User Password is Clear Status only; user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...
  • Page 65: Security Menu (Continued)

    Security menu (Continued) Feature Choices Description Your Setting Secure Mode Hot Key assigned to invoke the [A, B, ..., Z] Quicklock feature. Cannot be (Ctrl-Alt- ) enabled unless at least one password is enabled. Secure Mode Boot Disabled System will boot in secure Enabled mode.
  • Page 66: Server Menu

    Server Menu Feature Choices Description Your Setting System Press ENTER Refer to “System Management Management Submenu.” Console Press ENTER Refer to “Console Redirection Redirection Submenu.” PEP Management Press ENTER Refer to "PEP Management Submenu." Enable Sleep No sleep button enabled. Button PCI IRQs to IO- Disabled...
  • Page 67: System Management Submenu

    System Management Submenu Feature Choices Description Your Setting Sever Press ENTER Refer to “System Management Info Management Info Submenu.” System Event Disabled When enabled, BIOS and Logging Enabled BMC will log system events. Clear Event Log Yes clears the System Event Log.
  • Page 68: Server Management Information Submenu

    Server Management Information Submenu The user can modify no items on this menu. If items require changes, consult your system administrator. Feature Choices Description Your Setting Board Part Information field only Number Board Serial Information field only Number System Part Information field only Number System Serial...
  • Page 69: Pep Management Submenu

    PEP Management Submenu Feature Choices Description Your Setting PEF Filter Events Press ENTER Refer to "PEF Filter Events Submenu." PEP Enable Enabled Enables or disables Platform Disabled Event Paging. PEP Blackout Sets the minimum time Period between consecutive pages in minutes. Send Test Page Press ENTER Press ENTER and select...
  • Page 70: Boot Menu

    Boot Menu Feature Choices Description Your Setting BIOS Boot Spec Enabled Enable this option if the boot Support Limited order is important. Boot Device Press ENTER. Refer to “Boot Device Priority Priority Submenu.” Hard Drive Press ENTER. Refer to “hard Drive Submenu.”...
  • Page 71: Boot Device Priority Submenu

    Boot Device Priority Submenu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Submenu Boot Priority Device Description Your Setting...
  • Page 72: Exit Menu

    Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press Enter to execute the option. Pressing Esc does not exit this menu. You must select one of the items from the menu or menu bar to exit.
  • Page 73: Adaptec Scsi Utility

    Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system.
  • Page 74: Adaptec Scsi Utility Configuration Settings

    Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
  • Page 75: Exiting Adaptec Scsi Utility

    Adaptec SCSI Utility Setup Configurations (Continued) RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Display <Ctrl-A> Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives >1 GByte Verbose/Silent Mode Verbose Host Adapter BIOS (Configuration Utility Enabled Reserves BIOS Space) Support Removable Disks Boot Only 1, 2...
  • Page 76: Configuring System Board Jumpers

    Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
  • Page 77 System Board Jumper Summary Jumper Block Function Pins (default in bold) What it does at system reset J5A2 Wake On LAN 1-2, Disabled Disables Wake On LAN. If your power ENABLE supply does not provide 0.8 A of +5 V Standby current, you must move the WOL Enable jumper to this position.
  • Page 78: Moving System Board Jumpers

    Moving System Board Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
  • Page 79: Resetting The Cmos Nvram

    Resetting the CMOS NVRAM Use the clear CMOS memory procedures, which includes the reset CMOS NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using SSU" in Chapter 5. Clearing and Changing the Passwords To clear and change the passwords: 1.
  • Page 80: Fault Resilient Booting (Frb) Timer Enable Jumper

    Fault Resilient Booting (FRB) Timer Enable Jumper Fault resilient booting insures the system will not stop from a boot problem. Two sets of timers are implemented that will automatically reset the system if the system should halt for some reason. FRB 2 - 5 sec timer.
  • Page 81: Chassis Intrusion Detection Jumper

    Chassis Intrusion Detection Jumper The chassis contains an alarm switch that sends a notification signal to the server management software if a cover is removed. The jumper at pins 5, 6, and 7 controls whether this alarm feature is enabled or disabled. ! CAUTION For normal operation leave Chassis Intrusion Detection jumper at factory-default setting.
  • Page 82 3-30 Configuring Your System...
  • Page 83: Disassembly And Reassembly

    Disassembly and Reassembly General Information Static Precautions Preparing Your System for Disassembly and Reassembly Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk Drives Removable Media Devices Removing the Front Door Assembly Removing the Top Cover Removing the Chassis Skirt...
  • Page 84 Removing the Side Panel Intrusion and Interlock Switch Assemblies Removing the Front Cover Intrusion Switch Assembly Removing the Fans Removing the Power Supply Removing the System Board and Processor Retention Module Removing the SAF-TE Card Removing the SCSI Backplane...
  • Page 85: General Information

    General Information This chapter contains procedures for disassembling and reassembling your server system unit. For reassembling your server unit, follow the disassemble procedure in reverse order. When disassembling and reassembling your server system unit, follow these general rules. WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
  • Page 86: Static Precautions

    Label all removed connectors. Note where the connector goes and in what position it was installed. On completion of any reassembly, plug in the power cords and power on the system unit. Contact your sales representative or dealer for a list of approved optional peripheral devices.
  • Page 87: Removing A Side Panel

    Removing a Side Panel To install options in your system, you must remove the side panel on the left side of your system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices or a second power supply.
  • Page 88: Installing A Side Panel

    Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3.
  • Page 89: Modifying The System Board

    Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Replacing the processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
  • Page 90 Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove the plastic retainer on the lithium battery socket. 3. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the tab in the plastic retainer (A in figure).
  • Page 91: Replacing A Processor

    Replacing a Processor This subsection provides the procedure for upgrading and configuring the Processors in your system. The system board has sockets for two processors. Each processor is packaged either in a Single Edge Contact Cartridge (SECC) or Single Edge Contact Cartridge Version 2 (SECC2). The SECC packaged cartridge includes: processor core with an integrated 16 KB primary (L1) cache secondary (L2) cache...
  • Page 92: Replacing The Secc Version

    Replacing the SECC Version WARNING If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1.
  • Page 93 8. Place the thermal pad on top of the processor so that the holes in the thermal pad line up with the holes in the processor. 9. Position the heat sink on top of the processor. 10. Install the two clips that secure the heat sink to the processor. Assembling the Processor 11.
  • Page 94: Replacing The Secc2 Version

    Replacing the SECC2 Version WARNING If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1.
  • Page 95 8. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 9. Position the processor back into the URM. Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1. Push down firmly, with even pressure on both sides of the top, until the SEC cartridge is seated.
  • Page 96: Dimms

    DIMMs The system board contains four DIMM sockets labeled 1 through 4. Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all four sockets are populated, the system board supports a maximum of 1 GB of memory with 256MB DIMMs.
  • Page 97: Memory Dimm Configurations

    Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations. System Capacity Capacity per DIMM slot (MB) Any DIMM slot order (MB) Slot 1 Slot 2 Slot 3 Slot 4 1024 Disassembly and Reassembly 4-15...
  • Page 98: Installing Dimms

    Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package.
  • Page 99: Removing Dimms

    Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
  • Page 100: Option Boards

    Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has one ISA bus expansion slots and four PCI-33/32 bit and two PCI-66/32 bit bus expansion slots. The high-performance PCI local bus allows the adoption of newer networking technology, such as 100 Mb/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks.
  • Page 101: Installing An Option Board

    Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out. Removing the Expansion Slot Retainer Bar Disassembly and Reassembly 4-19...
  • Page 102 3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
  • Page 103 8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot. Installing an Option Board 9.
  • Page 104: Removing An Option Board

    Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter.
  • Page 105: Hard Disk Drives

    Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI Disk Drive Bays (A).
  • Page 106: Installing Or Swapping A Hard Disk Drive In A Hot-Swap Bay

    Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
  • Page 107: Installing Or Swapping A Hard Disk Drive

    Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: Pull the handle out of the disk carrier's front panel and remove the front panel from the SCSI hard disk drive bay.
  • Page 108 4. Remove the hard disk drive from the disk carrier by removing the four screws. See Figure "Securing the Drive in the Carrier." 5. Remove the new drive from its protective wrapper, and place on an antistatic surface. ! CAUTION Observe static precautions.
  • Page 109 Installing a Disk Carrier into the Bay 9. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System". Disassembly and Reassembly 4-27...
  • Page 110: Removable Media Devices

    Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should be installed in the first available bay from the top (bay B).
  • Page 111: Installing A 5.25-Inch Media Device

    If you are adding or removing a SCSI removable media device, consider the following: The optional SCSI tape drive address assignment is 2. The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape drive is your only SCSI device on the SCSI controller B, termination must be enabled in the tape drive.
  • Page 112 Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield. Removing an EMI Metal Shield 4-30 Disassembly and Reassembly...
  • Page 113 5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing the plastic snap tabs located on the back of the system bezel.
  • Page 114 Attaching the Device Side Rails 9. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place. Installing a Removable Media Device 4-32 Disassembly and Reassembly...
  • Page 115 10. Connect the interface and power cables to the device as follows (see Figure above): If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors.
  • Page 116: Removing A 5.25-Inch Device

    Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter. 2. Open the front door as described earlier in this chapter. 3.
  • Page 117 5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above). 7.
  • Page 118: Removing The Front Door Assembly

    Removing the Front Door Assembly Note: The front door assembly is a one piece assembly. 1. Unlock (if locked) the mechanical lock at the bottom of the front door assembly and power off the server unit. 2. The front door is removed by carefully unfastening the two snap tabs securing its door hinge to the top of the cabinet and then removing the door assembly (see Figure below).
  • Page 119: Removing The Top Cover

    Removing the Top Cover To remove the top cover: 1. The front door must be either opened or removed. To open the front door, see "Front View with Front Door Opened" in Chapter 2. To remove the front door, see "Removing the Front Door Assembly of the Tower-Based System" above.
  • Page 120: Removing The Chassis Skirt

    Removing the Chassis Skirt To remove the chassis skirt: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Position the chassis on its side. 3. Remove the nine screws securing the skirt to the bottom of the chassis and remove the skirt.
  • Page 121: Removing A Chassis Foot

    Removing a Chassis Foot To remove a foot located on the left side of the chassis (as viewed from the front of the chassis): 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Remove the left-side panel of the chassis, see "Removing a Side Panel" earlier in this section.
  • Page 122 To remove a foot located on the right side of the chassis (as viewed from the front of the chassis) the chassis skirt must be removed: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2.
  • Page 123: Removing The Front Panel Speaker/Switch Assembly

    Removing the Front Panel Speaker/Switch Assembly To remove the front panel speaker and switch assembly: 1. Open the front door, see "Front View with Front Door Opened" in Chapter 2. 2. Power off the system and ensure it is disconnected from the ac wall outlet. 3.
  • Page 124 6. Locate the front panel speaker and switch assembly. 7. The front panel speaker and switch assembly is removed from the cabinet by pressing out on its metal snap fastener (located directly above the front panel speaker and switch assembly, see A in Figure below), while simultaneously pushing the assembly slightly towards the rear of the cabinet (see B in Figure below).
  • Page 125: Removing The Keylock Bracket

    Removing the Keylock Bracket To remove the keylock bracket: 1. Open the front door, see "Front View with Front Door Opened" in Chapter 2. 2. Power off the system and ensure it is disconnected from the ac wall outlet. 3. Locate the keylock bracket at the bottom of the front panel. 4.
  • Page 126: Removing The Side Panel Intrusion And Interlock Switch Assemblies

    Removing the Side Panel Intrusion and Interlock Switch Assemblies Note: The side panel intrusion and interlock switch assemblies consist of a switch with a cable and a single cable connector. 1. Power off the system and remove the left and right side panels as described earlier in this chapter.
  • Page 127: Removing The Front Cover Intrusion Switch Assembly

    Removing the Front Cover Intrusion Switch Assembly Note: The front cover intrusion switch assembly consists of an intrusion switch with a cable and a single cable connector. 1. Power off the system and remove the left and right side panels as described earlier in this chapter.
  • Page 128: Removing The Fans

    Removing the Fans Remove the six interior fans as follows: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Remove the left and right side panels as described earlier in this chapter. 3. Locate the fan to be removed and unplug its power connector (see. "Connector Locations"...
  • Page 129: Removing The Power Supply

    Removing the Power Supply 1. Power off the system and unplug the power supply ac power cables 2. Remove the right side panel as described earlier in this chapter. 3. Disconnect the internal power cables from the power supply cable connectors.
  • Page 130: Removing The System Board And Processor Retention Module

    Removing the System Board and Processor Retention Module ! CAUTION The system board can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out the battery leads.
  • Page 131 Removing the System Board 11. Remove the system board mounting bracket by pushing in on it while it rotates towards the rear surface of the board and then removing it from its mounting holes (see Figure below). Save this mounting bracket for installation on the replacement system board.
  • Page 132 12. Remove the Processor Retention Modules (A), as follows (see Figure below): Save these modules for installation on the replacement system board. Loosen the top two captured nuts (B) on each of the Retention Modules by using a Phillips-head or flat-head screwdriver. While removing the Retention Mechanism Attach Mount Assembly (RMAM) consisting of two studs and a bridge (C) from the bottom of the system board, simultaneously remove the Processor Retention Module on...
  • Page 133: Removing The Saf-Te Card

    Removing the SAF-TE Card ! CAUTION The SAF-TE card can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out. Do not slide the SAF-TE card over any surface. 1.
  • Page 134: Removing The Scsi Backplane

    Removing the SCSI Backplane ! CAUTION The SCSI Backplane board can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out. Do not slide the SCSI Backplane board over any surface.
  • Page 135 7. Remove the four screws (A) securing the SCSI Backplane assembly (B) to the chassis and remove the backplane assembly (see Figure below). 8. Remove the 16 screws (C) securing the SCSI Backplane (D) to its mounting panel (E). 9. Remove the SCSI Backplane. Removing the SCSI Backplane Disassembly and Reassembly 4-53...
  • Page 136 4-54 Disassembly and Reassembly...
  • Page 137: Problem Solving

    Problem Solving Problem Solving Static Precautions Resetting the System Fault Resilient Booting Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips BIOS User’s Information...
  • Page 138: 5-2 Problem Solving

    Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
  • Page 139: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
  • Page 140: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
  • Page 141: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
  • Page 142: Additional Troubleshooting Procedures

    Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs...
  • Page 143: Monitoring Post

    Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
  • Page 144: Verifying Proper Operation Of Key System Indicators

    POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error;...
  • Page 145: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
  • Page 146: Incorrect Or No Beep Code

    Incorrect or No Beep Code Check the following: Is the speaker enabled? Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes”...
  • Page 147: Characters Are Distorted Or Incorrect

    Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video monitor? Refer to the documentation supplied with your video monitor. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
  • Page 148: Cd-Rom Drive Activity Light Does Not Light

    If you are using the onboard diskette controller, use Setup or the SSU to make sure that Onboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskette controller, make sure that Onboard Floppy is set to Disabled. For information about running Setup or the SSU, refer to the “Configuring Your System”...
  • Page 149: Enable F2 Prompt By Using Ssu

    Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch. 3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU. 4.
  • Page 150: Enable F2 Prompt By Changing A Jumper And Using Ssu

    Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting.
  • Page 151: Problems With The Network

    Problems with the Network The server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light: Make sure you have loaded the network drivers.
  • Page 152: Pci Installation Tips

    PCI Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.
  • Page 153 BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined Diskette drive B error with the proper diskette type in Setup and that the diskette drive is correctly attached.
  • Page 154 BIOS Messages (Continued) Message Description Parity Check 1 nnnn * A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2). BIOS Parity Check 2 nnnn * attempts to locate and display the address on the screen.
  • Page 155 BIOS Messages (Continued) Message Description System timer error* The timer test failed. Requires repair of the system board. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks, indicating released segments of the BIOS, which may be reclaimed by a virtual memory manager.
  • Page 156: Post Error Codes And Messages

    POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
  • Page 157 Post Error Codes and messages (Continued) Code Error Message Pause on Error 0406 Warning: IRQ not configured 0504 Resource Conflict Error 0505 Expansion ROM not initialized 0506 Warning: IRQ not configured 0601 Device configuration changed 0602 Configuration error - device disabled 8100 Processor 0 failed BIST 8101...
  • Page 158 5-22 Problem Solving...
  • Page 159: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Exploded View Field Replaceable Units Redundant Power Cable List...
  • Page 160: Exploded View

    This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Click your mouse on an exploded view item to view the part number and description. Exploded View 6-2 Illustrated Parts Breakdown...
  • Page 161: Field Replaceable Units

    Field Replaceable Units Reference Number Description Part Number CMOS/RTC 3V Battery 158-060367-000 (CR2032 available locally) System Board. No processor board or memory DIMMs. 151-01503-000 NOTE: System boards returned for repair or replacement must have RAM removed. Replacement boards will not include RAM. Extra parts returned are not recoverable.
  • Page 162 Reference Number Description Part Number CD-ROM Drive, 32X CDR-8322B, Mist White 730355 External Modem US Robotics 090139 Diskette Drive, 3.5-inch, Mist White 320713 Side Panel Intrusion Switch Assembly 247-00019-000 Front Panel Intrusion Switch Assembly 247-00020-002 4 GB LVD HDD, 7200RPM, 80-Pin, ST34573LC 300910-02 EMI Ground Clip for Disk Carrier 147220-01...
  • Page 163: Redundant Power

    Redundant Power Replaceable Parts Description Part Number Slide Bracket 246-00003-001 LED/Switch Assembly 247-00015-001 Power Terminator 121-01500-000 Power Board 030312 Cable List Description Part Number CBL, Narrow SCSI, 4 Connector, 50 pin 070168 CBL, FDD 070585 CBL, IDE, 3-conn. 070961 CBL, Backplane Power 070982-01 CBL, Peripherial Power 070983-01...
  • Page 164 6-6 Illustrated Parts Breakdown...
  • Page 165: System Cabling

    System Cabling System Cabling Before You Begin Static Precautions Standard Configuration...
  • Page 166: Before You Begin

    System Cabling This appendix contains information and procedures on the standard cabling configuration used in your system. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet.
  • Page 167: Standard Configuration

    Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and dual on-board Adaptec AIC-7896 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its first (master) device and an optional internally mounted IDE tape drive as its second (slave) device.
  • Page 168 Standard System Cable Configuration Seven SCSI disk drive bays SCSI Hard disk drives SCSI Backplane Wide SCSI Interface cable Wide SCSI connector (68 pin) Diskette drive connector Diskette interface cable Diskette drive Primary IDE connector IDE Interface Cable IDE CD-ROM Drive Secondary IDE connector Optional IDE removable media devices (cable not supplied) System Board...
  • Page 169 Standard System Cable Routing Ultra2/LVD SCSI cable (68 pins) IDE cable (40 pins) System Cabling A-5...
  • Page 170 A-6 System Cabling...
  • Page 171: System Setup Utility

    System Setup Utility System Setup Utility (SSU) Creating SSU Diskettes Running the SSU Exiting the SSU...
  • Page 172: System Setup Utility (Ssu

    System Setup Utility (SSU) The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options.
  • Page 173: Creating Ssu Diskettes

    Creating SSU Diskettes The SSU is run from DOS-bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the CD-ROM to a diskette. If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU.
  • Page 174: Running The Ssu

    Running the SSU The SSU consists of a collection of task oriented modules plugged into a common framework called the Application Framework (AF). The Application Framework provides a launching point for individual tasks and a location for setting customization information. For full functionality the SSU requires the availability of the AF.INI, AF.HLP, plus any .ADN files and their associated .HLP and .INI files.
  • Page 175: Customizing The Ssu

    Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are three user-customizable settings: Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations.
  • Page 176: Launching A Task

    Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window.
  • Page 177: Resource Configuration Add-In (Rca) Window

    Resource Configuration Add-in (RCA) Window The RCA provides three major functions: Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices. You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button.
  • Page 178: Defining An Isa Card

    RCA Window Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes.
  • Page 179: Adding And Removing Isa Cards

    Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration.
  • Page 180: Modifying Resources

    Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2.
  • Page 181: System Resource Usage

    System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
  • Page 182: Multiboot Add-In (Mba) Window

    Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1.
  • Page 183: Password Administration (Pwa) Window

    Password Administration (PWA) Window The PWA configures administrator and user passwords and other security options. 1. From the SSU Main Menu, launch the PWA by selecting the “Security” task under the PWA heading in the task box. Click OK. The Security window displays.
  • Page 184 3. Select the Options button to enable or disable security options. For an explanation of the configurable security options, press the Help button. The other security options are as follows: Hot Key - Set a key sequence that, when pressed, will drop the server into secure mode.
  • Page 185: System Event Log (Sel) Window

    System Event Log (SEL) Window Clicking on the SEL Manager brings up the Server Event Log (SEL) viewer. You can load and view the current SEL data stored in the BMC, save the currently loaded SEL data to a file, view previously saved SEL data, or clear the SEL.
  • Page 186: Field Replaceable Unit (Fru) Window

    Field Replaceable Unit (FRU) Window Clicking on the FRU Manager task brings up the Field Replaceable Unit (FRU) viewer. You can load and view the current FRU data stored in the BMC, save the currently loaded FRU data to a file, view previously saved FRU data. The FRU Viewer has the following menus: 1.
  • Page 187: Sensor Data Record (Sdr) Window

    Sensor Data Record (SDR) Window Clicking on the SDR Manager task brings up the Sensor Data Record (SDR) viewer. You can load and view the current SDR data stored in the BMC, save the currently loaded SDR data to a file, view previously saved SDR data. The SDR Viewer has the following menus: 1.
  • Page 188: Exiting The Ssu

    Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. 2. Click on Exit or Highlight Exit, and press Enter. B-18 System Setup Utility...
  • Page 189: C Emergency Management Port

    Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Console Window Phonebook Management Plug-ins...
  • Page 190: Emergency Management Port

    Emergency Management Port The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system. Modem Managed Server Management Console Sensors Event Console...
  • Page 191: How The Emp Works

    How the EMP Works The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP checks to determine the current COM 2 port state.
  • Page 192 EMP Console in Redirect State The above figure shows the EMP Console window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window. Availability of the various EMP Console features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirection in BIOS.
  • Page 193: Emp Requirements And Configurations

    EMP Console Access Modes (Server not Configured for Console Redirection) Mode Server is powered off During BIOS POST After OS boots Disabled Redirect window appears, but is Redirect window Redirect window blank appears, but is blank appears, but is blank Pre-boot EMP commands available EMP commands...
  • Page 194: Setting Up The Server For The Emp

    Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirection Submenu. The earlier BIOS settings section shows all available options.
  • Page 195: Console Redirection Submenu

    Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP.
  • Page 196: Status Bar

    Status Bar The status bar displays at the bottom of the current window. It contains the following status information: SERVER NAME: the name of the connected server (stored in the Phonebook) when connecting via modem. LINE: the type of line connection. This would be either direct or modem. MODE: either Redirect of EMP, depending on whether the EMP has control of the COM 2 port.
  • Page 197: Server Control Operations

    Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP Console window, remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options.
  • Page 198: Power On/Off

    Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line). Baud Rate - must be 19200 for EMP to connect properly. COM Port No. - set the COM Port number to which the null modem serial cable is connected.
  • Page 199: Reset

    Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog are: System Reset - resets the server with the selected post-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations.
  • Page 200: Phonebook

    Phonebook The EMP Console provides a support plug-in known as the Phonebook. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. The Phonebook can be opened from the main menu and tool bars, or launched from the Connect dialog by clicking the Config button.
  • Page 201: Management Plug-Ins

    Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form. Options available through the SEL viewer (see the SEL Viewer figure below) are: View the SEL from a saved file Save the SEL to a file View SEL summary info...
  • Page 202: Sel Viewer Menu Options

    SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar: File Open - you can view SEL data from a previously saved file if it was stored in binary format. Selecting the Open menu item allows you to specify a filename under which the data is found.
  • Page 203: Sensor Type Codes

    Help Help Topics - help topics for EMP Console. Help About - provides version information. Sensor Type Codes The Sensor Type Code Table provides information regarding: The type of sensor generating the SEL entry The name of the sensor The microcontroller which initiated the SEL entry The warning or error which initiated the SEL entry.
  • Page 204 Sensor Type Codes (continued) Sensor Type and Number in Verbose Sensor Name Generator ID Voltage # 06 5V Standby Voltage # 07 Baseboard SCSI-A Term1 Voltage # 08 Baseboard SCSI-A Term2 Voltage # 09 Baseboard SCSI-A Term3 Voltage # 0A Baseboard –12V Voltage # 0B Baseboard SCSI-B Term1...
  • Page 205: Sdr Viewer

    System Event Logging Format Table Sensor Type and Sensor Type and Event Description Event type Event Description Number in verbose Number in hex in hex System Event #EF 12 EF E7 01 -- -- System Boot Event System Boot Event …...
  • Page 206: Sdr Viewer Menu Options

    SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar: File Close - closes the SDR viewer. Exit - exits the EMP. View Display all Records - displays all records from the SDR repository. SDR Type - displays the records of a particular SDR type.
  • Page 207: Fru Viewer Menu Options

    FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar: File Close - closes the FRU viewer. Exit - exits the EMP. View Display all Records - displays all FRU data, which consists of chassis, board, and product information.
  • Page 208 C-20 Emergency Management Port...
  • Page 209: Platform Event Paging

    Platform Event Paging...
  • Page 210: Using Platform Event Paging

    Platform Event Paging With Platform Event Paging (PEP), your server can be configured to automatically dial up a paging service and page you when a server management related event occurs. Platform events include temperature out-of-range, voltage out-of-range, chassis intrusion, and fan failure. If PEP is enabled and the BMC receives or detects a new event, it automatically sends a page.
  • Page 211 Connectors Connector Locations Main Power Connector Diskette Drive Connector ATX-Style Front Panel Connector Fan Interface Connector Hard Drive LED Connector External Wake On LAN Connector Chassis Intrusion Switch Connector Server Management Module Connector VGA Video Port Keyboard and Mouse Connectors Parallel Port Serial Ports NIC (RJ-45) Network Connector...
  • Page 212: Connector Locations

    Connector Locations This section provides pin information about the connectors in the system. This figure shows connector locations on the system board. C D E Connector Locations Fansink connector 2 Hard drive LED connector Fansink connector 1 Reserved connector for Adaptec ARO-1130 Main power connector Reserved Reserved...
  • Page 213: Main Power Connector

    Main Power Connector Main Power Connector Pinout Signal Wire color Signal Wire color +3.3 VDC Orange +12 VDC Yellow +3.3 VDC Orange +3.3 VDC Orange Black +3.3 VDC Orange +5 VDC -12 VDC Blue Black Black +5 VDC PS_ON Green Black Black PWR-OK...
  • Page 214: Atx-Style Front Panel Connector

    ATX-Style Front Panel Connector ATX Style Front Panel Connector Pinout Item Connector Signal Item Connector Signal Power switch Power switch Power LED Current limited +5 VDC Ground Ground Hard drive Current limited +5 VDC activity LED Reset switch Ground Hard drive activity LED Reset switch Current limited +5 VDC Reserved...
  • Page 215: Fan Interface Connector

    Fan Interface Connector The system board has five 3-pin, shrouded, and keyed fan connectors. Two are located next to the processor sockets (one for each processor) for a tachometer fan heat sink. Note: Heatsink fans are not used with some processors. Note: Fan connectors 2A and 2B can not be used simultaneously.
  • Page 216: Server Management Module Connector

    Server Management Module Connector Server Management Module Connector Pinout Signal Description CPU_SMI_L System Management Interrupt LOCAL_I2C_SCL C clock line Ground Reserved PWR_CNTRL_SFC_L Host power supply on/off control LOCAL_I2C_SDA C serial data line 5VSTNDBY +5V standby indication (power OK) KEYLOCK_SFC_L Keyboard lock signal CPU_NMI Non-maskable interrupt indication VCC3...
  • Page 217: Keyboard And Mouse Connectors

    Keyboard and Mouse Connectors The keyboard and mouse connectors are functionally equivalent. Keyboard and Mouse Connector Pinouts Keyboard signal Mouse signal KEYDAT MSEDAT FUSED_VCC (+5 V) FUSED_VCC (+5 V) KEYCLK MSECLK Parallel Port Parallel Port Connector Pinout Signal Signal STROBE_L ACK_L Data bit 0 Busy...
  • Page 218: Nic (Rj-45) Network Connector

    NIC (RJ-45) Network Connector NIC (RJ-45) Network Connector Pinout Signal Description Transmit data plus—the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network Transmit data minus—the negative signal for the TD differential pair contains the same output as pin 1 Receive data plus—the positive signal for the RD differential pair contains the serial input data stream received from the network...
  • Page 219: Ultra Wide Scsi Connector

    Ultra Wide SCSI Connector Ultra Wide SCSI Connector Pinout Signal Signal 1-16 49-50 TERMPWR TERMPWR TERMPWR TERMPWR 20-34 SCD12 SATN SCD13 SCD14 SBSY SCD15 SACK SCDPH RESET SCD0 SMSG SCD1 SSEL SCD2 SCD3 SREQ SCD4 SI/O SCD5 SCD8 SCD6 SCD9 SCD7 SCD10 SCDP...
  • Page 220: Ultra2/Lvd Scsi Connector

    Ultra2/LVD SCSI Connector Ultra2/LVD SCSI Connector Pinout Signal Signal Signal SCDP12 SACKP SCDM7 SCDP13 RESETP SCDPLM SCDP14 SMSGP Ground SCDP15 SSELP Ground SCDPHP SCDP TERMPWR SCDP0 SREQP TERMPWR SCDP1 SIOP NO CONNECTION SCDP2 SCDP8 GROUND SCDP3 SCDP9 SATNM SCDP4 SCDP10 GROUND SCDP5 SCDP11...
  • Page 221: Ide Connector

    IDE Connector If no IDE drives are present, there should be no IDE cable connected. If only one IDE drive is installed, it must be connected at the end of the cable. IDE Connector Pinout Signal Signal RESET_L IDEDRQ DIOW_L DIOR_L IORDY DD10...
  • Page 222: Isa Connector

    ISA Connector ISA Connector Pinout Signal Signal Signal Signal IOCHK_L DACK2_L RESET BALE IRQ9 DRQ2 -12V Connector key Connector key SRDY_L SBHE_L MEMCS16_L +12V LA23 IOCS16_L IOCHRDY LA22 IRQ10 SMEMW_L LA21 IRQ11 SA19 SMEMR_L LA20 IRQ12 SA18 IOW_L LA19 IRQ15 SA17 IOR_L LA18...
  • Page 223: Pci Connector

    PCI Connector PCI Connector Pinout Signal Signal Signal Signal TRST_L -12 V AD16 AD17 +12 V +3.3 V * CBE2_L FRAME_L TD0 (NC) IRDY_L +5 V +5 V TRDY_L +3.3 V * INTA_L +5 V DEVSEL_L INTC_L INTB_L STOP_L +5 V INTD_L +3.3 V * LOCK_L...
  • Page 224 E-14 Connectors...
  • Page 225: Glossary

    Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 226 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
  • Page 227 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 228 The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
  • Page 229 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
  • Page 230 (Local Area Network) A group of computers linked together within a limited area to exchange information. (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address.
  • Page 231 NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. operating system A set of programs that provides the interface between other software programs and the computer.
  • Page 232 POST Power-On-Self-Test. (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date.
  • Page 233 Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.
  • Page 234 10 Glossary...
  • Page 235: Equipment Log

    Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 236 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1...
  • Page 237: Index

    Index front panel, E-4 ISA, E-12 ACPI, 1-13 keyboard and mouse, E-7 Add-in boards locations on system board, E-2 ISA, B-2 main power, E-3 PCI, B-2 parallel port, E-7 Administrative password, 1-16 PCI, E-13 limiting access to SCU, 1-18 RJ45 network, E-8 Advanced Menu, configuring in Setup, 3-8 serial ports, E-7 server management module, E-6...
  • Page 238 Main menu, configuring in BIOS Setup, 3-5 connectors on system board, E-5 Main power Fault resilient booting timer enable jumper, connector pins, E-3 3-28 Memory Features and controls addresses, 1-9 front, 2-6 Monitoring system status, 1-14 rear, 2-7 Mouse Field replaceable units, 6-3 compatibility, 1-13 cable list, 6-5 inactivity timer, 1-13...
  • Page 239 Power supply status indicator LEDs, 2-8 locking mouse, keyboard with timer, 1-13, Powering on, 2-13 1-18 Problems locking reset and power on/off switches, application software, 5-12 Setup, 1-18 bootable CD-ROM not detected, 5-14 password, 1-18 CD-ROM drive activity light, 5-12 secure mode, 1-18 characters are distorted or incorrect, 5-11 secure mode, setting in SCU, 1-17...
  • Page 240 System cabling, A-2 VGA monitor connector, E-6 configuring, 3-2 Video powering on, 2-13 blanking for security, 1-18 resetting, 5-2 controller, 1-12 status indicators, 2-8 Video drivers System board installing, 3-23 boot block protect, jumper, 3-27 chassis intrusion detection, jumper, 3-29 Write protect boot block, jumper, 3-27 diskette drive connector, E-3 Write to diskette, disabling, 1-18...
  • Page 242 456-01510-000...

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