Optional-Device Problems - IBM NetVista 6644 User Manual

Optional-device problems

Symptom
An IBM option that
was just installed does
not work.
An IBM option that
previously worked
does not work now.
60
User Guide
Verify that:
1. The option is designed for your computer.
2. You followed the installation instructions
supplied with the option and in "Chapter 5.
Installing options," on page 35.
3. All option files (if required) are installed correctly.
See "Chapter 5. Installing options," on page 35 for
information about installing option files.
4. You have not loosened other installed options or
cables.
5. If the option is an adapter, you have provided
enough hardware resources for the adapter to
function correctly. See the documentation
supplied with the adapter (as well as the
documentation for any other installed adapters) to
determine the resources required for each adapter.
6. You updated the configuration information in the
Configuration/Setup Utility program, if
necessary, and have no conflicts. For more
information, see "Chapter 4. Using the
Configuration/Setup Utility program," on page
27.
If the problem persists, run the diagnostic programs.
(See "Running the IBM Enhanced Diagnostics
program" on page 62 for information about diagnostic
programs provided with your computer.)
If you cannot correct the problem, have the computer
and the option serviced.
Verify that all option hardware and cable connections
are secure.
If the option comes with its own test instructions, use
those instructions to test the option.
If you cannot correct the problem, have the computer
serviced.
Action