Device Troubleshooting Charts - IBM NetVista 6644 User Manual

Device troubleshooting charts

You can use the troubleshooting charts in this section to find solutions to
problems that have definite symptoms.
Important
If you find it necessary to remove the computer cover, first read "Safety
information" on page vii.
If you have just added new software or a new computer option and your
computer is not working, do the following before using the troubleshooting
charts:
1. Remove the software or device you just added.
2. Run the diagnostic programs to determine if your computer is running
properly. (See "Running the IBM Enhanced Diagnostics program" on page 62
for information about diagnostic programs provided with your computer.)
3. Reinstall the new software or new device.
Use the following directory to quickly locate problem categories in the
troubleshooting charts.
Problem type
Audio problems
CD-ROM drive
Display/monitor
General
Intermittent
Keyboard, mouse, or pointing
device
Memory
Modem
Optional device
Software
Universal Serial Bus (USB)
device
50
User Guide
"Audio problems" on page 51
"CD-ROM drive problems" on page 52
"Display/monitor problems" on page 53
"General problems" on page 54
"Intermittent problems" on page 54
"Keyboard, mouse, or pointing device
problems" on page 55
"Memory problems" on page 56
"Modem problems" on page 57
"Optional-device problems" on page 60
"Software problems" on page 61
"Universal Serial Bus (USB) problems" on page
61
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