Using the Rapid Access keyboard . Customizing a Rapid Access Button . Rapid Access III keyboard Rapid Access Wireless keyboard Using the IBM ScrollPoint mouse . ScrollPoint Wireless Mouse . Accessing the diskette drive and CD drive . Using diskettes .
IBM Enhanced Diagnostics . Creating an IBM Enhanced Diagnostics diskette . Running the IBM Enhanced Diagnostics program. To run diagnostics from the IBM Enhanced Diagnostics diskette: To run diagnostics from the Product Recovery CD or program: . Replacing the battery .
Using the World Wide Web . Getting information by fax . Getting help and service . Using the documentation and diagnostic programs . Calling for service . Other services Purchasing additional services . Notices and Trademarks Notices . General notices . Processing date data .
v Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit. v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou déconnecter les câbles d’interface.; v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation, ou en présence de dommages matériels.
CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed...
En cas de fuite de gaz, n’utilisez jamais un téléphone situé à proximité de la fuite. Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as options. CD-ROM drives and DVD-ROM drives are laser products.
DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. DANGER: Certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément en tant qu’options.
About this book This book will help you become familiar with your IBM features. It describes how to operate, maintain, and install options in your computer. In the unlikely event you experience problems, you will find helpful troubleshooting information and instructions for obtaining service in this book.
Access IBM This is a desktop application with links to helpful information about your computer. It can be opened by clicking the Access IBM icon on your desktop. v Quick Reference This hard copy publication contains information about setting up your computer, troubleshooting problems, and product recovery software.
Chapter 1. Product overview Thank you for selecting an IBM computer. Your computer incorporates many of the latest advances in computer technology. This chapter provides an overview of the computer, features, and preinstalled software. Identifying your computer In most instances, the best way to identify your computer is by the machine type/model number.
Hardware features The following information covers a variety of models. For a listing of features for your specific model, refer to the System Summary screen in the Configuration/Setup Utility. For more information, see “Chapter 4. Using the Configuration/Setup Utility program” on page 33. Microprocessor ®...
® v IBM Rapid Access III, Universal Serial Bus (USB), keyboard (some models) v IBM Rapid Access Wireless keyboard (some models) v Two USB connectors on the Rapid Access III keyboard v IBM Preferred USB keyboard (some models) Expansion capability...
Additional software Your computer comes with a Software Selections CD that includes additional software that you might choose to install. Go to Access IBM for information about installing software from the Software Selections CD. Access IBM The Access IBM program is preinstalled on your computer and is accessible from the Windows desktop.
Arranging your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace.
methods of reducing glare. The following illustrates tilting the monitor. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air circulation Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air.
v Keep power cords and cables neatly routed away from walkways and other areas where they might be accidentally dislodged. Connecting cables Read the following before connecting cables: v Connect all device cables before plugging any power cords into an electrical outlet.
1. Cable connectors from USB devices are keyed so that they cannot be connected incorrectly. 2. Do note place the IBM Dual Wireless Receiver on top of the power supply. Audio connectors The audio connectors located at the side of the monitor are audio line in 4 , audio line out 5 , and microphone 6 .
Figure 1. Standard connectors User Guide...
Other connectors The following illustration shows the connectors for optional devices that you might want to connect. Your computer model might not have all connectors shown. See Figure 2. Figure 2. Optional connectors Table 1. Parallel connector Ethernet or modem connector Ethernet connector Starting the computer Go to the Quick Reference for information about how to turn on your computer...
The following is a description of the controls and status indicators for your computer. Hard disk drive in-use indicator: When this light is on, it indicates that the hard disk drive heads are being positioned or that your computer is reading from or writing to the hard disk.
When you are ready to turn off your computer, always follow the shutdown procedure. This prevents the loss of unsaved data or damage to your software programs. To shut down Windows: 1. Click Start on the Windows desktop. 2. Click ShutDown. 3. Click Shut down.
Three of the buttons, EMail, Access IBM Web, and Standby, are permanently programmed. Depending on the preloaded operating system loaded in your computer, three of the remaining five buttons might be preset. You can customize the other buttons to start any program or file you want. For example, if you enjoy playing Solitaire, you can customize a Rapid Access button to open the Solitaire program.
Rapid Access Wireless keyboard The Rapid Access Wireless keyboard operates by radio frequency (RF) communications with the IBM Dual Wireless Receiver that is connected to one of the USB connectors on the computer. When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop, just above the default Windows Taskbar.
ScrollPoint Wireless Mouse The ScrollPoint wireless Mouse operates by radio frequency (RF) communications with the IBM Dual Wireless Receiver that is connected to one of the USB connectors on the computer. When the wireless receiver is installed, a software utility provides status icons and help information in the lower right...
Windows Taskbar. Click ? (help) to find more information about the wireless mouse. Chapter 3. Operating and caring for your computer...
Accessing the diskette drive and CD drive The diskette drive and CD drive are located in a drop-down device bay. To lower the device bay for access to the diskette and CD drives, press the device bay release button 1 . To close the device bay, push upward on the CD drive until it latches in the closed position.
v Never touch the magnetic disk itself. v A magnetic field can erase the data on your diskettes. Keep diskettes away from magnets or devices that create a strong magnetic field, such as electric motors and generators. Diskettes are sensitive to magnets found in television sets, telephones, stereo speakers, and other such items.
Write-protecting diskettes It is possible to accidentally format a diskette or unintentionally write data to it. Important information can be written over or lost. For this reason, it is a good idea to write-protect important diskettes. You can read data from a write-protected diskette, but you cannot erase or change the data.
Using a CD-ROM, DVD-ROM, or CD-RW drive Your computer has a preinstalled CD-ROM, DVD-ROM, or CD-RW drive. The CD-ROM and DVD-ROM drives can play back or read from a CD or DVD disc but cannot write information to it. A CD-RW drive is capable of writing to a disc.
Inserting and removing a CD disc To insert a disc: 1. Press the device bay release button to lower the device bay. See “Accessing the diskette drive and CD drive” on page 20. 2. With the computer turned on, press the eject button. The tray slides partway out of the drive.
Product Recovery CD that comes with your computer. If your computer has IBM-preinstalled software, video device drivers have already been installed on the hard disk. However, you can use the device driver installation instructions if you need to reinstall the device drivers or if you need information on obtaining and installing updated device drivers.
– If you double-click the speaker icon, a master volume-control window opens. You can use the settings in the window to control individually the volume for each type of audio format. v If you are using a Rapid Access keyboard, you can also adjust the software volume control through the volume-control button located at the top-right corner of the keyboard.
Using the Windows Start menu Follow these steps to put the computer in Standby mode using Windows: 1. From your Windows desktop, click the Start button. 2. Click ShutDown. 3. Click Stand by. 4. Click OK. Using the Standby button on the keyboard...
1. From the Windows desktop, click Start. 2. Select Settings; then, click Control Panel. 3. Double-click Power Management (Windows 98) or Power Options (Windows 2000 Professional and windows Me). The Power Management or Power Options Properties window opens. 4. From the Power Schemes tab, you can:...
Basics Here are some basic points about keeping your computer functioning properly: v Keep your computer in a clean, dry environment. Make sure it rests on a flat, sturdy surface. v Do not place items on top of the monitor or cover any of the vents in the monitor or computer.
Note: Some mice have lock and unlock symbols to indicate how far you need to rotate the retainer. 4. Place your hand over the retainer and turn the mouse right-side up. The retainer and ball will drop out into your hand. 5.
Moving your computer Take the following precautions before moving your computer. 1. Remove all media (diskettes, compact discs, tapes, and so on) from the drives. 2. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads to prevent damage to the hard disk.
Viewing and changing settings The Configuration/Setup Utility menu displayed by your computer might look slightly different from the menu shown here, but it will operate the same way. Configuration/Setup Utility The Configuration/Setup Utility program menu lists items that identify system configuration topics.
Press this key to exit from a menu after viewing or making changes to the settings in the menu. Use this key in some menus to increase the numerical value of a setting. Use this key (the minus or hyphen key) in some menus to decrease the −...
If both the power-on and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password. Setting, changing, and deleting a password To set, change, or delete a password, do the following: Note: A password can be any combination of up to seven characters (A- Z, a-z, and 0-9).
Other settings in the Configuration/Setup Utility program The information in this section contains instructions for changing the startup sequence, Remote Administration, and the Pentium III microprocessor serial number feature. The startup sequence Your computer can be started from several devices including the hard disk drive, diskette drive, and CD ROM or DVD-ROM drive, or from the network.
Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative. v Within Canada, call 1-800-565-3344 or 1-800-465-7999. v Outside the United States and Canada, contact your IBM reseller or IBM marketing representative. Tools required To install or remove some options in your computer, you will need Phillips-head and a flat-blade screwdrivers.
Component locations The following illustration shows the locations of various components on the system board. System board PCI expansion slot PCI expansion slot CD drive audio connector Fan connector Parallel connector Microprocessor DIMM sockets (SDRAM) Disconnecting cables To disconnect cables, do the following: Power connector CD drive connector Diskette drive connector...
1. Remove any media (diskettes or CDs) from the drives and shut down your operating system. 2. Read the “Safety notices” on page vii. 3. Read “Handling static-sensitive devices” on page 39. 4. Turn off all attached external devices and turn off the computer. 5.
Removing the hard disk drive The hard disk drive must be removed before you remove the metal system board cover. To remove the hard disk drive, do the following: 1. Remove the rear computer cover. See “Removing the rear cover” on page 42.
Removing the system board cover You must remove the system board cover to install memory DIMMs or PCI adapters. Attention: Proper cooling is necessary to avoid damage to your computer. Do not operate your computer without all covers in place. To remove the system board cover, do the following: 1.
Installing memory You can add memory to your computer to increase system performance. Your computer has two SDRAM DIMM connectors 1 for installing memory, up to a maximum of 512MB. To install a DIMM, do the following: 1. Remove the rear computer cover. See “Removing the rear cover” on page 42.
Note: If you are replacing an existing DIMM, remove the existing DIMM. 6. Position the new DIMM over the socket, making sure that the notches in the DIMM are aligned with the tabs on the socket. Push the DIMM straight down into the connector until the retaining clips close.
Installing an adapter Your computer system board has two peripheral component interconnect (PCI) expansion slots. Depending on your model, the expansion slots might already have adapters installed. You can install a low-profile PCI adapter in any available PCI expansion slot. These adapters must not exceed 16.9 cm (6.66 inches) in length and 5.15 cm (2.04 inches) in height.
If you suspect that you have a software problem and your computer comes with IBM-preinstalled software, see “IBM Enhanced Diagnostics” on page 69 for information about how to run the IBM Enhanced Diagnostics program provided by IBM. Also see the operating system documentation supplied with your computer.
No - Continue at step 2. Yes - The power-on self-test (POST) did not detect a problem. Further diagnostic testing is required. Go to “Running the IBM Enhanced Diagnostics program” on page 70 and run the diagnostic programs. If you are unable to run the diagnostic programs or if the diagnostic programs do not detect an error, go to “Device troubleshooting charts”...
v If the failure occurred immediately after you installed or removed an option, and you have not yet updated the configuration, see “Chapter 4. Using the Configuration/Setup Utility program” on page 33. v If the computer was functioning correctly after you installed an option and is now malfunctioning, have the computer serviced.
If the problem persists, have the computer serviced. This is expected if you have removed memory. Otherwise, Go to “Running the IBM Enhanced Diagnostics program” on page 70 for instructions on running memory diagnostics. 1. Make sure the keyboard is properly connected.
If you find it necessary to remove the computer cover, first read “Safety notices” on page vii for important safety information and instructions. Action 1. Go to “Running the IBM Enhanced Diagnostics program” on page 70, and follow the instructions for...
1. Remove the software or device you just added. 2. Run the diagnostic programs to determine if your computer is running properly. (See “Running the IBM Enhanced Diagnostics program” on page 70 for information about diagnostic programs provided with your computer.)
Sound Blaster Pro or Sound Blaster emulation. If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 70). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
8. Click OK to exit from the Properties window and save the If this procedure does not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 70). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
If you cannot correct the problem, have the computer serviced. Action 2. Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see “Running the IBM Enhanced Diagnostics program” on page 70 and run diagnostics on the monitor.
General problems Symptom The computer does not start when you press the power button. Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat. Action Verify that: 1. All cables are securely connected to the proper connectors on the computer. For the location of the connectors, see “Connecting cables”...
Keyboard program to help diagnose problems with Rapid Access Buttons. To access the program and start the help system: a. From the Windows desktop, click Start. b. Select Settings, and then click Control Panel. c. Double-click Keyboard (Rapid Access). The Rapid Access Keyboard Customization program starts.
Rapid Access Wireless Keyboard problems When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless keyboard.
ScrollPoint III Mouse problems Symptom The mouse or pointing device does not work. User Guide Action Clean the mouse. See “Mouse” on page 29. Verify that: 1. The mouse or pointing-device cable is securely attached to the proper connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the USB or PS/2 mouse connector.
ScrollPoint Wireless Mouse problems When the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default Windows Taskbar. Click ? (help) to find more information about the wireless mouse.
If the problem persists, run the memory test from the diagnostic program supplied with your computer. (See “Running the IBM Enhanced Diagnostics program” on page 70 for further information.) The computer might have detected a bad DIMM and automatically reallocated memory so that it could continue to operate.
Modem problems Symptom When you try to use the modem, your computer or modem is unable to detect a dial tone. Action 1. Make sure the telephone line is correctly connected to your computer. If you are using other communication devices in conjunction with the modem, such as an asymmetric digital subscriber line (ADSL) adapter or home networking adapter, refer to the documentation...
(See “Removing the rear cover” on page 42.) If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 70). If you need technical assistance, see “Chapter 7. Getting information, help, and...
If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 70). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
Using the Configuration/Setup Utility program” on page 33. If the problem persists, run the diagnostic programs. (See “Running the IBM Enhanced Diagnostics program” on page 70 for information about diagnostic programs provided with your computer.) If you cannot correct the problem, have the computer and the option serviced.
(USB) device does not work. IBM Enhanced Diagnostics IBM provides programs that you can run to diagnose hardware problems and some software problems. Several utility programs that provide helpful information about your computer are also included. The user interface for running these diagnostic and utility programs is provided by PC-Doctor.
World Wide Web for information about obtaining a Product Recovery CD. You can create an IBM Enhanced Diagnostics diskette or you can run the diagnostics directly from the product recovery program or CD. Creating an IBM Enhanced Diagnostics diskette...
To run diagnostics from the IBM Enhanced Diagnostics diskette: 1. Turn off your computer and any attached devices. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on all attached devices; then turn on your computer.
To change the battery, do the following: 1. Turn off the computer and all attached devices. 2. Remove the rear cover. See “Removing the rear cover” on page 42. 3. Remove the hard disk drive. See “Removing the hard disk drive” on page 44.
7. Replace the covers, and plug in the power cord. Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after the battery is replaced. 8. Turn on the computer and all attached devices. 9.
Chapter 7. Getting information, help, and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for...
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.
Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.
In all other countries, contact your IBM reseller or IBM marketing representative. Other services IBM Update Connector is a remote communication tool that you can use with some IBM computers to communicate with the HelpCenter. Update Connector enables you to receive and download updates for some of the software that might come with your computer.
In Europe, call 44-1475-893638 (Greenock, U.K.). v In Australia and New Zealand, call 61-2-9354-4171. v In all other countries, contact your IBM reseller or IBM marketing representative. IBM Integrated Technology Services offers a broad range of information technology support, implementation, and management services. For more information about these services, refer to the Integrated Technology Services Web site at http://www.ibm.com/services/its/.
Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
keyboard (continued) locking 28 Rapid Access 15 Rapid Access III 16 Rapid Access Wireless 17 keyboard/mouse features 3 locations, system board components 41 locking cover 28 locking the keyboard 28 memory 2, 46 memory problems 64 microprocessor 2 monitor cleaning 29 problems 58 mouse ScrollPoint III 18...
troubleshooting 49 troubleshooting charts 53 connectors 9 problems 69 using administrator password 35 audio features 25 CD-ROM drive 23 Configuration/Setup utility 33 diskettes 20 mouse 18 power button on keyboard 27 power-management features 26 power management in Windows 98 27 security features 28 security profile by device 36 standby button on keyboard 27...