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Troubleshooting - Kenmore Side by Side Refrigerator Use & Care Manual

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3. Empty the ice bin.
4. Depending on the model, turn the Temperature Control or
Refrigerator Control to OFE See "Using the Controls."
5. Unplug refrigerator.
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
8. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See "Adjust the Doors."
f0. Tape the doors closed and tape the power cord to the back
of the refrigerator.
When you get to your new home, put everything back and refer to
the "Installation
Instructions" section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your refrigerator
will not operate
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Is the refrigerator or freezer control turned to the OFF
position? See "Using the Controls."
Is the refrigerator defrosting? Recheck to see whether the
refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.
Is the refrigerator not cooling?
For models with digital
controls, turn the unit OFF then ON again to reset. See "Using
the Controls." If this does not correct the problem, call for
service.
Are the doors not closed completely?
Close the doors
firmly. If they do not close completely, see "The doors will not
close completely"
later in this section.
Are the condenser
coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils. See
"Cleaning."
Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person.
NOTE: Your new refrigerator will run longer than your old one
due to its high-efficiency
motor.
The refrigerator
seems to make too much noise
The sounds may be normal for your refrigerator. See "Normal
Sounds."
The ice maker is not producing
ice or not enough ice
The lights do not work
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Is a light bulb loose in the socket or burned out? See
"Changing the Light Bulbs."
There is water in the defrost drain pan
Is the refrigerator defrosting? The water will evaporate. It is
normal for water to drip into the defrost pan.
Is it more humid than normal? When it is humid, expect that
the water in the defrost pan will take longer to evaporate.
The motor seems to run too much
Is the room temperature
hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures,
expect your motor to run about 40% to 80% of
the time. Under warmer conditions,
it will run even more.
Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. The motor normally will run longer to cool the
refrigerator back down.
Are the doors opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.
Are the controls
not set correctly
for the surrounding
conditions? See "Using the Controls."
Has the ice maker just been installed? Is the freezer
temperature
cold enough to produce ice? Wait 24 hours
after ice maker hookup for ice production to begin. Allow
3 days after ice production
begins to completely fill ice
container.
Is the ice maker wire shutoff arm in the OFF (arm up)
position (on some models)? Lower the wire shutoff arm to
the ON (arm down) position. See "Ice Maker and Storage
Bin."
Is the ice maker switch in the OFF (right) position
(on
some models)?
Move ice maker switch to the ON (left)
position. See "Ice Maker and Storage Bin."
Is the water line shutoff valve to the refrigerator turned
on? Turn on the water valve. See "Connect the Water
Supply."
Does the ice maker mold have water in it or has no ice
been produced?
Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on. See "Connect the Water Supply."
Is an ice cube jammed
in the ice maker ejector arm?
For models with a standard ice storage bin, remove the ice
from the ejector arm with a plastic utensil. For models with an
ice storage bin on the freezer door, access the ice maker by
depressing the ice sensor door on the upper left side of the
freezer interior. While depressing the sensor door, lift the ice
maker service door and remove the ice from the ejector with
a plastic utensil. See "Ice Maker and Storage Bin."
Has a large amount of ice just been removed? Allow
24 hours for ice maker to produce more ice.
Are the controls set correctly?
See "Using the Controls."
2O

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