Getting Help; Obtaining Assistance; Online Services - Dell Latitude D620 ATG User Manual
User's guide
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Also See for Latitude D620 ATG:
- User manual (210 pages) ,
- Quick reference manual (172 pages) ,
- Service manual (41 pages)
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Getting Help
Dell™ Latitude™ ATG D620 User's Guide
Obtaining Assistance
Problems With Your Order
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
Contacting Dell
Obtaining Assistance
CAUTION:
If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.
1. Complete the procedures in Troubleshooting.
2. Run the
Dell
Diagnostics.
3. Make a copy of the
Diagnostics Checklist
4. Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.
5. If the preceding steps have not resolved the problem, contact Dell (see
NOTE:
Call support from a telephone near or at the computer so that a support representative can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do
not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
For instructions on using the support service, see
NOTE:
Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on
availability.
Online Services
You can learn about Dell products and services at the following websites:
www.dell.com/
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la/ (Latin American countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
Dell Support websites
l
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
Dell Support e-mail addresses
l
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
and fill it out.
Contacting
Support
Service.
Dell).
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